Cleaning and Care
31
ENGLISH
8. Cleaning and Care
• Check your dog’s neck area for irritation and wash neck weekly.
• Every effort has been made to ensure high standards of reliability of your
Pet Camera. However, if something does go wrong, please do not try to
repair it yourself – contact Customer Service for assistance.
9. Help
Noise Interference
• To avoid background noise or echoes, ensure that there is enough distance
between your device and the Pet Camera.
• Use of other 2.4 GHz products, such as Bluetooth
®
systems or microwave
ovens, may cause interference with this product. Keep the Pet Camera at
least 5 feet (1.5 meters) away from these types of products, or turn them off if
they appear to be causing interference.
Lost connection
• Check
your
Wi-Fi
®
settings. If necessary, reconnect your Wi-Fi
®
. Ensure that
the Pet Camera is switched on. Wait a few minutes to connect to the Wi-Fi
®
network.
If you forgot your password
If you do not remember your password, tap
Forgot Password
to submit your
e-mail address. A new password will be sent to your e-mail address immediately.
