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User Guide

RSG2500
Residential Seamless
Mobility Gateway

Summary of Contents for RSG2500

Page 1: ...User Guide RSG2500 Residential Seamless Mobility Gateway ...

Page 2: ...trikes and other electrical surges Different types of cord sets may be used for connections to the main supply circuit Use only a main line cord that complies with all applicable product safety requirements of the country of use Installation of this product must be in accordance with national wiring codes Place unit to allow for easy access when disconnecting the power cord adapter of the device f...

Page 3: ...information about practices established for your region If collection systems are not available call Motorola Customer Service for assistance Copyright 2006 Motorola Inc All rights reserved No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from Motorola Inc Motoro...

Page 4: ...Computers to Communicate with the RSG2500 2 5 Configuring Windows 98SE and ME 2 5 Configuring Windows 2000 2 6 Configuring Windows XP 2 8 Section 3 Configuration Utility Reference __________________ 3 1 Logging In 3 1 Main Menu 3 1 Configuring WAN Settings 3 2 WAN BASIC 3 2 WAN Router PPPoE 3 3 WAN ROUTER 3 4 WAN ADVANCED 3 5 Configuring LAN Settings 3 6 LAN LAN SETUP 3 7 Add a Reserved DHCP Entry...

Page 5: ...uring Management Settings 3 23 Management BACKUP 3 23 Management ADMIN 3 23 Management UPGRADE 3 24 Configuring Service Settings 3 24 Service UPnP 3 24 Service PORT FORWARD 3 25 Editing or Adding a Port Forwarding Rule 3 25 Service PORT TRIGGER 3 26 Adding a Port Trigger 3 27 Displaying the RSG2500 Status 3 28 Status ATTACHED DEVICE 3 28 Status STATUS 3 28 Section 4 Troubleshooting ...

Page 6: ...ntruders Provides Network Address Translation NAT IP and MAC filtering to hide your LAN IP addresses from the Internet Prioritizes voice over Internet traffic using IEEE 802 11e admission control enabling high quality voice calls while surfing the Web Works with any active cable modem or DSL broadband connection Enables every connected device to share an Internet connection files pictures printers...

Page 7: ...lly 2 Status Off Wireless security is off configured as No Security Solid green Wireless security is enabled Solid or flashing amber The RSG2500 is waiting for a DMH handset to communicate Solid or flashing green The RSG2500 is pairing with a DMH handset 3 WLAN Off The wireless interface is disabled or no wireless device is connected Solid green The wireless interface is enabled and a device is co...

Page 8: ...een The RSG2500 is connected to a cable or DSL modem 100Base T Flashing yellow or green There is activity on the WAN connection between your RSG2500 and modem 5 Off No device is connected to this Ethernet port LAN 1 to 4 Solid yellow A device is connected to this port 10Base T Solid green A device is connected to this port 100Base T Flashing yellow or green There is activity on this LAN connection...

Page 9: ...to four computers or other Ethernet devices directly to the RSG2500 using Ethernet cables You can connect another router or a switch to any LAN port to expand your network to more than four devices The connected devices can have a 10Base T or 100Base T Ethernet adapter You can use a straight through or crossover Ethernet cable 4 WAN Connect your modem to this RJ 45 port using the Ethernet cable su...

Page 10: ...chieve the best wireless performance review these guidelines before deciding where to place your RSG2500 x Connect at least one computer through a wired Ethernet connection x Placing your RSG2500 in the physical center of your network is best because its antenna sends out signal in all directions x Placing the RSG2500 in a higher location such as on top of a cabinet helps disperse the signal clean...

Page 11: ...owered on by plugging in its power adapter 1 Connect the power adapter to the Power port on the back of the RSG2500 2 Plug the power adapter into an unswitched grounded and surge protected AC power outlet The Power LED on the front panel lights green when connected properly Establishing Your Connection to the RSG2500 You can now establish your first wired network connection We recommend following ...

Page 12: ...able connecting your modem to your PC and plug it into the WAN port on the RSG2500 If you are not running broadband to a single computer connect an Ethernet cable to the WAN port on the RSG2500 2 Connect the other end of the same Ethernet cable to your cable or DSL modem You may need to restart your modem after making this connection 3 Connect a second Ethernet cable to the Ethernet port on the ba...

Page 13: ...ly connect to the RSG2500 Motorola ships the RSG2500 with all wireless security measures disabled For information about security defaults on your wireless adapter refer to its documentation CAUTION Connect at least one computer to an RSG2500 Ethernet port to perform configuration Do not attempt to configure the RSG2500 over a wireless connection The default RSG2500 settings provide no wireless sec...

Page 14: ... running x Windows 98 SE x Windows ME x Windows 2000 x Windows XP Configuring Windows 98SE and ME 1 Click Start 2 Select Settings Control Panel 3 Double click Network to display the Network window 4 On the Configuration tab select the TCP IP line for the Ethernet adapter installed in your PC There may be multiple TCP IP components listed Choose only the one that is configured for your adapter In t...

Page 15: ...is blank 10 Click OK twice to exit and save your settings Windows may ask for the Windows Installation disk First check to see if the installation files are installed at c windows options cabs Otherwise load your Windows CD and follow the prompts 11 Restart your PC Configuring Windows 2000 1 Click Start 2 Select Settings Control Panel 3 Double click Network and Dial Up Connections 4 Double click L...

Page 16: ... is displayed 7 Be sure the box next to Internet Protocol TCP IP is checked 8 Click Internet Protocol TCP IP and click Properties The Internet Protocol TCP IP Properties window is displayed 9 Select Obtain an IP address automatically Click OK twice to exit and save your settings 10 Restart your PC ...

Page 17: ...ace follow the instructions for Windows 2000 1 Click Start 2 Select Settings Control Panel 3 Double click Network and Dial Up Connections 4 Double click Local Area Connection The Local Area Connection Status window is displayed 5 Click Properties The Local Area Connection Properties window is displayed 6 Be sure the box next to Internet Protocol TCP IP is selected ...

Page 18: ...SG2500 2 9 7 Click to highlight Internet Protocol TCP IP and click Properties The Internet Protocol TCP IP Properties window is displayed 8 Click Obtain an IP address automatically Click OK twice to exit and save your settings ...

Page 19: ...agement Admin window 5 Click OK The WAN ROUTER window is displayed Main Menu The main menu items are Click To Configure WAN Connections to broadband services through cable or DSL LAN Local area network settings Wireless Wireless network settings including security Router Static routes and Routing Interface Protocol RIP settings Security Blocked services and sites and security notifications Managem...

Page 20: ...nection to your cable or DSL service BASIC ROUTER PPPoE ROUTER ADVANCED WAN BASIC Select the Operation Mode Operation Mode WAN Connection Type NAT Router PPPoE Through PPPoE Enabled Router Dynamic Host Configuration Protocol DHCP client or static IP address Enabled Bridge Bridge mode for all interfaces LAN WAN WLAN Disabled ...

Page 21: ...he service name provided by your DSL provider Idle Timeout Type the PPP idle timeout It sets how long the connection can remain inactive before it is dropped It works only when dial on demand is enabled Domain Name Server DNS Get Automatically From ISP If selected the RSG2500 obtains the DNS server IP address automatically from your DSL provider Use These DNS Servers If selected you must enter the...

Page 22: ...y from your ISP Disable DHCP Client If selected the following fields are enabled You must type the following as provided by your ISP Static IP Address Static IP Subnet Mask WAN Default Gateway Domain Name Server DNS Get Automatically From ISP If selected the RSG2500 obtains the DNS server IP address automatically from your ISP Use These DNS Servers If selected you must enter the DNS IP Address 1 a...

Page 23: ...ld or Button Description Advanced WAN Setup Dial on Demand PPPoE Mode If selected dial on demand is enabled for PPPoE If the PPP session is in an idle timeout state PPP dials automatically to establish a new connection when you access the Internet again The default is enabled Default DMZ Server If selected you can specify a computer on your LAN as the DMZ de militarized zone Type the computer IP a...

Page 24: ...ction can reduce the possibility of service packet loss Expected Uplink Rate The traffic shaping limits the transmit uplink speed based on this parameter The service packets will have a higher priority to transmit than data packets Input a customized one if the predefined options are not matched Predefined rates are 128Kbps 256Kbps 512Kbps 1Mbps Bandwidth Probing Server For systems that support ba...

Page 25: ...55 255 0 DHCP Server Use Router as DHCP Server Enables or disables the DHCP server on the RSG2500 The default is enabled You can only run one DHCP server on your network In bridge mode the RSG2500 DHCP server is always disabled Domain Name Provides the DNS suffix to clients Starting IP Address Sets the starting IP address for the DHCP address pool The default is 192 168 0 100 Ending IP Address Set...

Page 26: ...e the MAC address of the device for which you reserving the IP address IP Address Type the IP address to reserve Host Name Optional Type the host name of the device for which you reserving the IP address Add Adds the entry and return to the LAN Setup window Cancel Cancels your changes and return to the LAN Setup window Refresh Refreshes the Current DHCP Leases table Edit a Reserved DHCP Entry The ...

Page 27: ...Configuration Utility Reference Section 3 RSG2500 3 9 LAN ADVANCED Field Description 802 1p Select to give outgoing LAN traffic a VLAN tag The default VLAN ID is 1 ...

Page 28: ...acters The ESSID must be entered on every device on your wireless network to enable communication with the RSG2500 The default RSG2500 ESSID is Motorola We recommend changing the ESSID to a unique name that is easy for you to remember Do not change this or any other setting over a wireless connection Channel Sets the channel on which the RSG2500 communicates The default is channel 6 Each wireless ...

Page 29: ...The range is 256 to 2346 bytes The default is 2346 Beacon Period Sets the interval between network synchronization broadcasts The range is 1 to 65535 milliseconds The default is 100 milliseconds DTIM Period Sets the Delivery Traffic Indicator Maps period value from 1 to 255 in multiples of the Beacon Period The default is 1 Because changing the Beacon and DTIM Period settings may affect wireless p...

Page 30: ... Security Mode Sets the security type for your wireless network None No wireless security the default WEP Wired Equivalent Privacy WPA Allows the association of Wi Fi Protected Access WPA clients only but not WPA2 clients WPA2 Only Allows the association of WPA2 clients only but not WPA clients WPA2 WPA Mixed Allows the association of WPA2 or WPA clients ...

Page 31: ...sing Open System or Shared Key authentication Open Wireless clients can authenticate using Open System authentication only Shared Key Wireless clients can authenticate using Shared Key authentication only Encryption Sets the WEP key length Enable 64 bit 64 bit strength the key must contain 10 hexadecimal characters 0 to 9 and A to F only Enable 128 bit 128 bit strength the key must contain 26 hexa...

Page 32: ...Key PSK method is used for authentication and key management No remote authentication servers are required This is recommended for home users not using a remote RADIUS server Radius Server IP Address If the Authentication Type is Remote Radius enter the RADIUS server IP address in this field Radius Port If the Authentication Type is Remote Radius enter the RADIUS server port number in this field T...

Page 33: ...Multimedia WMM If selected it provides multimedia enhancements for the wireless network We recommend enabling WMM for better audio video and voice application services The default is enabled MAC Access Control List Enables you to control which devices access your wireless network based upon their MAC address Allow Any Station Access Disables the MAC access control list ACL When selected the MAC AC...

Page 34: ... right side of the MAC address 2 Click Delete 3 Click Apply Configuring Router Settings The Router window enables you to configure static routes and Routing Information Protocol RIP settings Field or Button Description Static Route You can Add Edit or Delete a static route Configure RIP RIP Direction The direction of RIP information None Both In Only or Out Only Version Sets the RIP version Disabl...

Page 35: ...tatic route name Private If selected the RSG2500 does not broadcast the route in RIP messages Active Activates the static route Destination IP Address Sets the route destination IP address IP Subnet Mask Sets the subnet mask of the route Gateway IP Address Sets the destination gateway Metric Not implemented in this version ...

Page 36: ...Security Settings The Security configuration windows are LOGS BLOCK SITE BLOCK SERVICE SCHEDULE EMAIL Security LOGS Button Description Refresh Refreshes the log Clear Log Clears the log Send Log Sends the log to the e mail address specified on the Security Email window ...

Page 37: ...ites Add Blocks the keywords you type in the field Security BLOCK SERVICE You can block specific services by adding a predefined or user defined service Field or Button Description Block Services Select the time period to block the services Never Never block the services Per Schedule Block the services based on the schedule set on the Security Schedule page Always Always block the services Add Add...

Page 38: ... Sets the service starting port Ending Port Sets the service ending port Service Type User Defined Sets the service name Filter Services For Sets the LAN address to associate with this service Only This IP Address Block the service from the IP address you type in this field only IP Address Range Block the service from all IP addresses between the starting and ending IP address you type in the fiel...

Page 39: ... and Filter Services For fields have the same function as when you add a blocked service Accept Finishes editing the service Cancel Cancels any changes Security SCHEDULE Field or Button Description Day to Block Select the days to block Every Day Sunday Monday Tuesday Wednesday Thursday Friday or Saturday Time of Day to Block Select All Day to block the service all day or specify a range in the Sta...

Page 40: ... to send the notifications Send Alert Immediately When Someone Attempts to Visit Blocked Site If selected an e mail is sent immediately when any network user visits a blocked site Send Logs According to Schedule Sets how often e mail notifications are sent When log is full Hourly Daily you can specify the time of day Weekly you can specify the day and time None Time Zone Sets the time zone by sync...

Page 41: ...ent settings Restore Click to restore the settings saved in a file to the RSG2500 and reboot the RSG2500 You can click Browse to find the file containing the saved settings Erase Click to restore the factory default settings to the RSG2500 and reboot the RSG2500 Management ADMIN Field Description Old Password Type the original password New Password Type the new password Verify Password Type the ne...

Page 42: ...ick to cancel an in process code upgrade Configuring Service Settings The Service windows enable you to configure UPnP PORT FORWARDING PORT TRIGGERING Service UPnP Field Description Enable UPnP Enables UPnP the default is enabled Advertisement Period in minutes Sets the period to send a UPnP advertisement the default is 30 minutes Advertisement Time To Live in hops Sets the maximum hop count for t...

Page 43: ... all defined port forwarding rules Edit Service Click to edit the selected port forwarding rule The PORT CUSTOM SERVICES window is displayed Delete Service Click to delete the selected port forwarding rule Add Custom Service Click to create a new port forwarding rule The PORT CUSTOM SERVICES window is displayed Editing or Adding a Port Forwarding Rule Field Description Service Name Sets the servic...

Page 44: ...t triggers Field or Button Description Enable Port Triggers Enables port triggers Port Trigger Timeout in minutes Sets the time until the port trigger is terminated in minutes Add Click to add a port trigger Port Trigger Map Table Displays all current port triggers Delete Click to delete the selected port trigger ...

Page 45: ...ton Description Outbound Port Trigger Name Rule name Host Sets the host that triggers the rule Any host or an IP address Protocol Can be TCP or UDP Trigger Port Can be from 1 to 65535 Inbound Port Triggered Protocol Can be TCP UDP TCP or UDP Starting Port Ending Port Can be from 1 to 65535 ...

Page 46: ...tion about each device on the RSG2500 network Refresh Click to update the device list Status STATUS The fields displayed on the Status window vary depending on the Operation Mode set on the WAN BASIC window You can click Show Statistics to display related to network performance You can click Connection Status to Display detailed information about the Internet WAN connection Release or renew the WA...

Page 47: ...re the computer s wireless adapter is correctly installed with its radio signal enabled and its antenna properly connected Refer to the adapter s documentation x Verify that the WEP or WPA settings for the computer wireless adapter match those on the RSG2500 Refer to the adapter s documentation x If you want to use WPA for more robust security verify that the wireless adapter supports WPA If it do...

Page 48: ...et cables rather than phone cables to connect the modem RSG2500 and computer An RJ 45 Ethernet plug is shown at left A RJ 11 plug for a telephone is shown at right Be sure your Ethernet adapter is enabled To check the status of a PC adapter click the monitor icon in the System Tray at the bottom right of your screen or select Control Panel Network and Dial Up Connections My broadband modem contain...

Page 49: ...ter is connected to the RSG2500 Continue with step 7 x If you do not receive a reply if there is another computer on the network repeat steps 1 to 4 on that computer to verify that the first computer is not the cause of the problem Your computer Default Gateway s IP address may also be your RSG2500 IP address Verify the RSG2500 s IP address by logging on to the RSG2500 Configuration Utility and re...

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