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Communicator is installed should be driven to the Authorised Repair or Service Centre, as
analysis of any problem may require inspection of the entire vehicular installation.
In order to be eligible to receive warranty service, you must present your receipt of purchase
or a comparable substitute proof of purchase bearing the date of purchase. The phone should
also clearly display the original compatible electronic serial number (IMEI) and mechanic
serial number [MSN]. Such information is contained with the Product.
You must ensure that any and all repairs or servicing is handled at all times by a Motorola
Authorised Service Centre in accordance with the Motorola Service requirements.
In some cases, you may be requested to provide additional information concerning the
maintenance of the Products by Motorola Authorised Service Centres only, therefore it is
important to keep a record of any previous repairs, and make them available if questions
arise concerning maintenance.
CONDITIONS
This warranty will not apply if the type or serial numbers on the Product have been altered,
deleted, duplicated, removed, or made illegible. Motorola reserves the right to refuse
free-of-charge warranty service if the requested documentation can not be presented or if
the information is incomplete, illegible or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the replacement of parts or
boards with functionally equivalent, reconditioned or new parts or boards. Replaced parts,
accessories, batteries, or boards are warranted for the balance of the original warranty time
period. The Warranty Term will not be extended. All original accessories, batteries, parts, and
Personal Communicator equipment that have been replaced shall become the property of
Motorola. Motorola does not warrant the installation, maintenance or service of the
products, accessories, batteries or parts.
Motorola will not be responsible in any way for problems or damage caused by any ancillary
equipment not furnished by Motorola which is attached to or used in connection with the
Products, or for operation of Motorola equipment with any ancillary equipment and all such
equipment is expressly excluded from this warranty.
When the Product is used in conjunction with ancillary or peripheral equipment not supplied
by Motorola, Motorola does not warrant the operation of the Product/peripheral combination
and Motorola will not honour any warranty claim where the Product is used in such a
combination and it is determined by Motorola that there is no fault with the Product.
Motorola specifically disclaims any responsibility for any damage, whether or not to
Motorola equipment, caused in any way by the use of the Personal Communicator,
accessories, software applications and peripherals (specific examples include, but are not
limited to: batteries, chargers, adapters, and power supplies) when such accessories,
software applications and peripherals are not manufactured and supplied by Motorola.
WHAT IS NOT COVERED BY THE WARRANTY
This warranty is not valid if the defects are due to damage, misuse, tampering, neglect or
lack of care and in case of alterations or repair carried out by unauthorised persons.
The following are examples of defects or damage not covered by this product warranty:
1
Defects or damage resulting from use of the Product in other than its normal and
customary manner.
2
Defects or damage from misuse, access to incompatible sources, accident or neglect.
3
Defects or damage from improper testing, operation, maintenance, installation,
adjustment, unauthorised software applications or any alteration or modification of any
kind.
4
Breakage or damage to antennas unless caused directly by defects in material or
workmanship.
5
Products disassembled or repaired other than by Motorola in such a manner as to
adversely affect performance or prevent adequate inspection and testing to verify any
warranty claim.
6
Defects or damage due to range, coverage, availability, grade of service, or operation of
the cellular system by the cellular operator.
7
Defects or damage due to moisture, liquid, extreme humidity, heavy perspiration or
other moisture, sand, food, dirt or similar substances, caused from incorrectly securing
the Product’s protective elements and/or subjecting the Products to conditions
exceeding any stated specification or limit.
8
Control unit coil cords in the Product that are stretched or have the modular tab broken.
9
All plastic surfaces and all other externally exposed parts that are scratched or
damaged due to customer normal use.
10 Leather cases (which are covered under separate manufacturer's warranties).
11 Products rented on a temporary basis.
12 Periodic maintenance and repair or replacement of parts due to normal wear and tear.
Note:
The talk-time, stand-by time and total life cycle of a Motorola rechargeable battery for
your Personal Communicator will depend on usage conditions and network configurations. As
a consumable product, the specifications indicate that you should be able to obtain optimum
performance for your Motorola Personal Communicator within the first six months from date
of purchase and up to (200) charges (Optimum Performance Time).
The warranty for Motorola rechargeable batteries becomes void if (i) the batteries are
charged other than by Motorola approved battery chargers specified for the charging of the
