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Protect your phone

 

»

Password:

 Enter four to sixteen letters, digits, or symbols to unlock.

2  

After setting the lock type, tap 

 for screen lock settings.

To change when your touchscreen goes to sleep, swipe up 

 > 

 

Settings

 > 

Display

 > 

Advanced

 > 

Screen timeout

.

Note: 

You can make emergency calls on a locked phone (see 

Emergency calls

). A 

locked phone still rings, and you do not need to enter a PIN or password to answer a 
call.

Smart lock

Keep your phone unlocked when it’s safe with you. 

Find it: 

Swipe up 

 > 

 

Settings

 > 

Security

 > 

Smart Lock

 

» Tap 

On-body detection

 to keep your phone unlocked when it’s in motion. 

 

» Tap 

Trusted places

 and 

Trusted devices

 to add locations and nearby devices that 

will keep your phone unlocked.

Unlock with your fingerprint

You can use the fingerprint sensor to unlock your phone. 

Find it: 

Swipe up 

 > 

 

Settings

 > 

Security 

Fingerprint

Unlock with your face

Unlock your phone just by looking at it.

Note: 

Face unlock is less secure than a PIN or password. 

Find it: 

Swipe up 

 > 

 

Settings

 > 

Security

 > 

Face unlock

Can’t unlock?

If you forget your pattern, PIN, or password, you can enter your Google account email 
and password on another device to unlock the phone.

If you don’t have a Google account on your phone, contact your service provider to 
have your phone factory reset.

Warning: 

A factory reset will delete all data on your phone.

Your privacy

Keeping your information safe is important. 

Find it: 

Swipe up 

 > 

 

Settings

 > 

Privacy

Security screen that shows options for locking your phone’s screen.

Tap 

Permission manager

 to see which apps have permissions to access private 

information, such as calendar events, contacts, email, and your location. 

Tap an app, then tap one of the apps that have permissions and tap 

Allow all the time

 , 

Allow only while using the app

Ask every time

 or 

Deny

Note: 

Turning off permissions may cause an app not to function correctly.

Passwords

Your phone briefly shows password characters as you type. To turn this off, swipe up 

 

 

Settings

 > 

Privacy 

Show passwords

.

Decide which apps can 
access your information.

See more privacy options.

Permission manager

Show passwords

Display characters briefly as you type

Control app access to your data

Show all notification contents

Get suggestions based on the phone, apps, and

content you interact with

Privacy, Autofill service from Google, Google locati..

Notifications on Lock screen

Advanced

Device Personalization Services

Privacy

Summary of Contents for One 5G Ace

Page 1: ...User Guide ...

Page 2: ...ne Accessibility Create a shortcut Make your phone speak Speak to your phone Change your phone s display Change your phone s sounds Hearing aids U S only Get more help Where is my legal safety regulatory information Service repairs Copyright trademarks Hot topics Quick settings Personalize your phone Camera Moto Protect your phone Speak Connect to Wi Fi System navigation Tip To view all of these t...

Page 3: ... and hold the Power button then tap Restart Tip To add security to your phone see Protect your phone Volume buttons To turn volume up or down Media volume Press the volume buttons when your phone is not ringing or during a song or video to adjust media volume Call volume Press the volume buttons during a call Ring notification volume Press a volume button then tap and slide the Ring notification v...

Page 4: ...nts Nano SIM SIM To set up email accounts see Gmail For help with your Google account visit www google com accounts Connect to Wi Fi For faster Internet access and to conserve mobile data use swipe the status bar down Touch and hold to choose a Wi Fi network For full instructions see Connect with Wi Fi Note This phone supports apps and services that may use a lot of data so make sure your data pla...

Page 5: ... back a screen swipe toward the middle from the left or right edge Go to the home screen Swipe up from the bottom of the screen See recent apps Swipe up from the bottom of the screen and hold Tap an app to reopen it Tap the app icon to see app info or split the screen Go back a screen Swipe toward the middle of the screen from the left or right edge Switch between apps Swipe left or right across t...

Page 6: ... the flashlight on off For more see Gestures Don t leave your phone in a hot car on a sunny day If you do accidentally do this let your phone cool off before powering up In case of water Mobile devices marketed as water repellent are not waterproof Avoid prolonged exposure to water and do not submerge in water In the event your device is exposed to water dry your device and ports thoroughly with a...

Page 7: ...s of shortcuts and widgets if Say y H Hey Google 11 35 3 3 3 3 APR 3 3 3 3 3 3 TUE Play Store Photos Duo Google Moto 11 35 Swipe up to see all your apps Search by typing or tap the microphone and say a command Swipe down for notifications and settings available swipe the home screen left Settings To quickly open common settings swipe the status bar down To open more settings swipe the status bar d...

Page 8: ...our notifications Tap a notification to open it or choose an option such as Reply Smart reply See suggestions based on notification content For example a text with an address may show Google Maps as an option To turn off Smart reply tap Messages Menu Settings Suggestions in chat Smart Reply App notifications You may see a notification dot on an app This app notification or badge tells you the app ...

Page 9: ...e to increase decrease volume Mute the media player Turn on Live Caption Do not disturb To turn off some or all sounds swipe the status bar down and touch and hold Do not disturb To change Do Not Disturb settings touch and hold Do Not Disturb then select an option People Allow some people to interrupt when they call send a message or start a conversation Tip Create an exception for repeat callers ...

Page 10: ...up to unlock your screen Screen timeout To change your timeout screen locks automatically swipe up Settings Display Advanced Screen timeout Quick settings For quick access to Wi Fi Bluetooth Airplane mode brightness and other settings swipe the status bar or lock screen down Swipe down again for more settings Tap an icon to turn features on or off Touch and hold an icon to see more options For eve...

Page 11: ...r the main camera System navigation Navigate using either gestures or buttons at the bottom of the screen For more see System navigation Prevent ringing Press the Power and Volume Up buttons at the same time to switch incoming calls to vibrate or mute Power menu Press and hold the Power button to turn off or restart your phone and make an emergency call Three finger screenshot Touch and hold the s...

Page 12: ...Home screen showing customize options Touch and hold the home screen to add a widget Tap an app to open it Touch and hold it to move or remove it Change your wallpaper Touch and hold an empty spot on the home screen then tap Wallpapers Add a home screen page Drag an app to the right side of the home screen until a new page appears You can add multiple pages Adjust display settings Adjust brightnes...

Page 13: ... at the edges to resize Move or delete widgets and apps Touch and hold a widget or app and drag it to another spot another page or to Remove Note Removing an app from your home screen doesn t uninstall the app from your phone Customize sounds appearance Customize your phone s sounds and display settings Listen with Audio effects Enhance your phone s sound For more see Play Set ringtone and notific...

Page 14: ...d more See a breakdown of how you spend your time on your phone Apps Your phone comes ready with some great apps To find and add more apps tap Play Store To learn more see App safety Phone Keep in touch by choosing a contact returning a missed call or using a voice command to start a call Make a call Find it Phone Call a contact To call a contact or recent call tap the contact name Dial a phone nu...

Page 15: ...ntacts Dial a number Tap a favorite to call it proximity sensor above the touchscreen During a call Mute a call Tap Mute on the call screen to mute the call You can hear your caller but they can t hear you Multi task While you re on a call swipe up from the bottom of the screen to look up a phone number address or open other apps To reopen the call screen swipe the status bar down and tap Ongoing ...

Page 16: ...use location based services GPS and AGPS to help emergency services find you For more information swipe up Settings Location Advanced Emergency Location Service Messages Stay in touch with messages and pictures For tips on using the keyboard see Use the keyboard Find it Messages Create Tap Start chat Attach When you re typing a message Tap to attach a GIF or a contact share your location create a ...

Page 17: ... Set your default messaging app To set your default messaging app swipe up Settings Apps notifications Advanced Default apps SMS app and select the messaging app to use as the default Use the keyboard When you tap a text box like in a message or search you have keyboard options Type or gesture Enter letters by touching them one at a time Or enter a word by tracing a path through the letters While ...

Page 18: ...other tap 2 Clear history In the browser tap Menu Settings Privacy and security Clear browsing data Then choose history cache cookies and other options Help For more about Google Chrome tap Menu Help feedback or visit https support google com chrome Downloads Warning Apps downloaded from the web can be from unknown sources To protect your phone and personal data from theft download apps only on Go...

Page 19: ...Then tap to stop recording Tap on the screen while recording to save a photo Or tap to pause the video Camera options Point tap and you re done or play with these camera options Tap to see some of these options Viewfinder options for rear and front cameras Google Lens Find out more about the things you see in the viewfinder See Identify scan items using Google Lens 1x Zoom Choose 1x to take a regu...

Page 20: ...elfie for groups Live filter Choose a filter to apply to your photo Pro Control professional camera settings Video modes Slow motion Take a video that will play in slow motion Timelapse Take a video using timelapse to make a longer video play faster You can set the playback speed as 4x 8x 16x and 32x times faster than a regular video Spot color Pick one color from the viewfinder while everything e...

Page 21: ...reduce the file size of UHD videos Take a portrait photo You can use the portrait mode to add a blur effect to the background while keeping the main subject in perfect focus Find it Camera Portrait 1 Line up your subjects The closest subject is prioritized automatically Tap the screen to change the focal point 2 Tap then slide the bar to increase or decrease the background blur 3 Tap to take the p...

Page 22: ... three fingertips Tip To see the screen capture tap Photos LIbrary Screenshots Record your screen Start a screen recording to capture information visible on your device Swipe down twice to display Quick settings then tap Screen Record Tip To see the screen recording tap Photos Library Screenrecord Photos View edit and share photos Find it Photos View share or delete Tap a thumbnail to open it then...

Page 23: ...a message Touch and hold to choose multiple messages then select an option at the top Compose a new email With a group Start a group chat to talk to several people at once Tap Chat then tap New Chat and choose a contact Then tap and choose more contacts Note You can also tap Rooms to start a group chat With a bot Send a message to a bot to do tasks such as sending out mass emailings or taking a su...

Page 24: ...e Duo app on any device Tip When on a video call your phone will automatically switch from cellular network Choose a contact Swipe up to see more contacts View settings Send a contact a recorded message Create group Anna Medina 555 555 5555 INVITE TO DUO A Search contacts or dial 11 35 Invite friends Invite Swipe down to record a message Try a new video effect to Wi Fi if available Moto Explore sp...

Page 25: ...s Nearby Share Dark theme schedule and more Getting started Check out the basics and customize the audio effects of your phone Moto essentials Find out special features designed to save you time and make your day easier Camera Learn how to take the best photos and videos Display See notifications keep the screen on when you re looking at it and reduce blue light in the evenings Find it Moto Displa...

Page 26: ...rthday Tax Day 1 3 1 0 1 5 Jump to a different month Add a new event Tap to refresh the Calendar screen Go to today s date Change the calendar view adjust settings get help and more Show hide or add calendars Tap and select which options such as events reminders or other calendars to show or hide You can use a computer to add or remove calendars on your Google account at www google com calendar Ti...

Page 27: ...essage or email via a Bluetooth connection or save to Google Drive Tip Tap a contact then tap Menu Add to Home screen to add a shortcut for the contact on your home screen Synchronize On your phone swipe up Settings Accounts and choose your Google account Then tap Account sync Menu Sync now Add your details To store your user profile tap Settings Your info Favorites Set your most used contacts as ...

Page 28: ...dress or location See your current location Get directions and navigation instructions See your saved places and places you have visited Identify address Touch and hold a spot on the map to show the nearest address Get map help Tap your profile picture then tap Help feedback For more on maps visit support google com maps Drive Keep all your photos videos documents and more safely in one place priv...

Page 29: ...ogle com docs Clock Find it Swipe up Clock Options Alarm Tap Tap an alarm to edit it or tap to add a new alarm Tip Pressing the volume button up or down sets the volume level for that alarm Wake up to your favorite song by linking to a music app Or tap Google Assistant Routine to have the Google Assistant provide information to start your day such as the weather traffic or what s on your calendar ...

Page 30: ...s Security Select the type of security you want WPA3 Personal WPA2 WPA3 Personal WPA2 Personal or None If prompted enter a unique password 8 characters min that others will need to access your Wi Fi hotspot Hotspot password Set or change your hotspot password Note To turn off the hotspot automatically and manage allowed devices tap Advanced Connect with Bluetooth wireless Turn Bluetooth power on T...

Page 31: ... new VPN Choose the type of VPN and enter settings from the network administrator Select the VPN name to connect Share your data connection Your computer can access the Internet through your phone s mobile network you just need a USB cable Note Your phone turns off Wi Fi and uses the mobile network for Internet access This feature may require an additional subscription service from your service pr...

Page 32: ... other devices see Share files Phone hotspot If you have a Wi Fi tablet turn your phone into a Wi Fi hotspot to let your tablet access the Internet anywhere see Wi Fi hotspot Bluetooth accessories If you have a Bluetooth keyboard or other accessories to use with your tablet remember you can use them with your phone too To connect them see Connect with Bluetooth wireless Cast your screen to a TV To...

Page 33: ...ure your information is protected in case your phone is lost or stolen Screen lock The easiest way to protect your phone is to lock your touchscreen when you are not using it You can choose the best method for you to unlock your phone Find it Swipe up Settings Security Security screen that shows options for locking your phone s screen 1 Tap Screen lock and select the lock type None Turn off the sc...

Page 34: ...nt email and password on another device to unlock the phone If you don t have a Google account on your phone contact your service provider to have your phone factory reset Warning A factory reset will delete all data on your phone Your privacy Keeping your information safe is important Find it Swipe up Settings Privacy Security screen that shows options for locking your phone s screen Tap Permissi...

Page 35: ...rformance see Choose carefully Apps from Google Play Get music movies books apps games and more Find it Play Store Apps from the Internet You can get apps from other online app stores using your browser Tip When installing an app make sure you read the alerts that tell you what information the app will access If you don t want the app to access this information cancel the installation or set stron...

Page 36: ... usage To show which apps are using the most data swipe up Settings Network internet Mobile network App data usage For more see Data usage Data usage You can track the amount of data your phone uploads and downloads Find it Swipe up Settings Network internet Mobile network App data usage Some apps transfer data in the background when you re not viewing them to help reduce this type of data usage s...

Page 37: ...arge and may not be available in all countries For safety reasons your phone may receive security updates automatically over mobile network if Wi Fi is not available Note When updating your phone make sure you have enough battery power to complete the update If the mobile network updates are not available in your country update using a computer On your computer go to www motorola com update Reset ...

Page 38: ...th TalkBack for braille and speech feedback 1 Download the BrailleBack app on Google Play swipe up Play Store and install it on your phone 2 Swipe up Settings Accessibility BrailleBack 3 Turn on your Braille display and put it in Bluetooth pairing mode 4 On your phone swipe up Settings Bluetooth then tap the switch at the top to turn it on and scan 5 Tap the name of your Braille display to pair it...

Page 39: ...on to turn it on off Hearing aids U S only To help get a clear sound when using a hearing aid or cochlear implant your phone may have been rated for use with hearing aids If your phone s box has Rated for Hearing Aids printed on it then please read the following guidance Note Ratings are not a guarantee of compatibility visit www motorola com hacphones You may also want to consult your hearing hea...

Page 40: ...n features services and applications are network dependent and may not be available in all areas additional terms conditions and or charges may apply Contact your service provider for details All features functionality and other product specifications as well as the information contained in this guide are based upon the latest available information and believed to be accurate at the time of releas...

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