Motorola Nextel iDEN i2000plus User Manual Download Page 114 | Manualshive

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nextel.com

Before you contact Nextel Customer Care for service or to resolve an issue, be
sure to have your Nextel Personal Telephone Number, your model number
(located on your phone underneath the battery), and the ID number printed on
your SIM card. You’ll want to record these numbers, and keep them handy, so
that you can replace the battery prior to contacting Customer Care.

Nextel Worldwide Care

Call us at +1 (360) 662-5202 (toll-free from your Nextel phone).

We’ll be happy to give you help, explanations and anything else you need to
enjoy your Nextel Worldwide Service as soon as possible!

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting
Customer Care, note the message, numeric code, and the conditions under
which it appeared. The following table lists and describes the status messages.

Status Messages

Message Description

Number Not in Service

The number that you entered is not valid.

User Not Available

The phone that you called is either busy, out-
of-range, or turned off. Please try again later.

User Not Authorized

The party that you called has not purchased
this service.

Please Try Later

This service is temporarily not available.
Please try again later.

User Busy in Private

The phone that you called is busy in a Private
call.

User Busy in Data

The phone that you called is busy using Nextel
Online or Nextel Online Dial-Up Service.

Service Restricted

This service was restricted by your service
provider, or it was not purchased. Or, the
i2000plus phone has detected the presence of a
network that is not part of the Nextel
Worldwide Service.

Service Not Available

This feature is not available on the current
network.

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Summary of Contents for Nextel iDEN i2000plus

Page 1: ...Nextel iDEN Digital Internet ready Multi Service Phone i2000plus Phone User s Guide 070102 ...

Page 2: ......

Page 3: ...e 33 Digital Cellular 33 Standard Features 41 Additional Phone Services 46 Nextel Voice Mail Service 50 Messaging Services 65 Using Your Phone as a Modem 71 Nextel WorldwideSM Service 72 Nextel Worldwide Functionality in the United States and Abroad 72 Setting the Way Your Phone Searches for Networks 74 Manually Searching for a Network 75 Creating Your Phone s Network Priority List 76 Private Grou...

Page 4: ...ce 95 Setting the Ringer Volume 95 Selecting a Ring Style 96 Setting the VibraCall Alert Feature 96 Programming Menu 98 Accessories 105 Batteries 105 Travel Charger 107 Other Important Information 109 Nextel Customer Care 109 Understanding Status Messages 110 Nextel Terms and Conditions of Service 112 Safety and General Information 117 Limited Warranty 125 Patent and Trademark Information 132 Inde...

Page 5: ...d to take full advantage of your Nextel service and i2000plus phone including Quick Guide to i2000plus Phone Functions Enables experienced digital cellular phone and two way radio users to get started right away Page 8 Digital Cellular Calling Digital Cellular Calling includes features such as Call Hold Call Forwarding Call Waiting and Three Way Calling Find out more about placing calls in this se...

Page 6: ... one or more co workers at a fraction of the cost of cellular Read more about Nextel Direct Connect in this section Page 81 Nextel Online Services Stay connected to the critical information you need to make business decisions and get business done Visit nextel com for more information Page 89 Programming You can customize your i2000plus phone and make it behave the way you want it to Learn how in ...

Page 7: ...tions or concerns within 24 hours Contact us to add Nextel Online and other services change rate plans inquire on your bill and more Or call us at 1 800 639 6111 or dial 611 from your Nextel phone Exclusively for Nextel Worldwide customers Nextel offers International Roaming Customer Care support When traveling outside of the United States and Canada call 1 360 662 5202 for your Customer Care serv...

Page 8: ...zed Sales Representative or stop by any Nextel Retail Store For more information on retail store locations go to nextel com Contact Nextel Customer Care to order any of the services discussed in this guide including Nextel Online Direct Connect Additional Phone Services Voice Mail Nextel Mobile Messaging and much more For information on Direct ProtectSM insurance protection for your Nextel phone a...

Page 9: ...gram your most frequently dialed numbers into your phone for speed dialing When dialing manually without the Turbo Dial one touch dialing feature dial only when your vehicle is stopped or have a passenger dial for you 5 Position your phone where it is easy to see and reach 6 Keep your eyes on the road Never take notes while driving 7 Consider using a hands free speakerphone or hands free accessory...

Page 10: ...6 nextel com ...

Page 11: ...enced digital phone and two way radio users can get started right away About This Section This section includes i2000plus Phone Features Page 8 Batteries Attaching Detaching and Charging Page 8 Turning Your i2000plus Phone On Off Page 11 Your Nextel Phone Status Page 12 Display Icons Page 12 Modes and Menus Page 13 Quick Guide to i2000plus Phone Functions Page 16 ...

Page 12: ...e appropriate charging times for your phone s battery After the initial charging the battery can be charged in less time Antenna Option Keys On Off Key Speaker Key Push To Talk PTT Button Volume Control Buttons Alphanumeric Keypad Mode Key Status Light Menu Key Earpiece Alphanumeric Display Scroll Key Send End Key Microphone Accessory and Data Cable Connector Vibe all Key Light Sensor Nextel Direc...

Page 13: ... Use only the batteries approved for this product Detaching the Battery 1 Insert the top of the battery into the top of the battery area located on the back of the phone as shown in the picture 2 Press down on the bottom of the battery until you hear a click 1 If the phone is turned on press f until the message Powering Off displays Slim Battery 500 mAh Standard Battery 900 mAh Latch ...

Page 14: ... 2 Press the latch on the battery cover upward and pull the battery outward and away from the phone 1 Make sure your i2000plus phone is facing you 2 With the logo on the accessory connector facing you plug the accessory connector into the bottom of the i2000plus phone 3 Flip open the prongs and plug the charger into an electrical outlet 4 To disconnect the Travel Charger squeeze the side tabs of t...

Page 15: ... doesn t change to the Phone Ready screen when you turn on your phone and you know you are in a Nextel coverage area contact Nextel Customer Care When traveling internationally call 1 360 662 5202 This Customer Care number is toll free from your i2000plus phone Icon Status Icon Flashes Icon Displays Icon Displays Icon Displays Icon Displays Charge Strength Low Battery 0 30 31 60 61 90 91 100 Fully...

Page 16: ...work Please wait Flashing Red No service or out of coverage area If you are in a coverage area keep your phone on and it will attempt to connect every two minutes If you cannot connect after 15 minutes or more contact Nextel Customer Care When traveling internationally call 1 360 662 5202 This Customer Care number is toll free from your Nextel phone both domestically and internationally Flashing G...

Page 17: ...e All option is turned on Your i2000plus phone will vibrate instead of emitting ring tones j i Active Line Indicator Indicates the active phone line 1 or 2 z Call Forward Indicator Indicates that incoming phone calls for a specified line have been forwarded 1 2 or both p Private Group Speaker Indicator Indicates that the Private Group speaker is off You will hear Nextel Direct Connect calls throug...

Page 18: ...ke digital cellular phone calls Private Mode Not available outside the United States To make private two way radio calls using Nextel Direct Connect Group Mode Not available outside the United States To make group two way radio calls using Nextel Direct Connect a j b Name Mail Phone Ready NEXTEL 10 25a 03 12 a j b Alert Name Prvt Ready Bob Smith 10 25a 03 12 a j b Alert Mail Group Ready Talkgrp 1 ...

Page 19: ...re various menu options within each mode that allow you to access different functions To switch between menu options follow the steps below Mode What the Display Looks Like Function Net Mode Not available outside the United States To access Nextel Online services 1 Press n 2 Press o under the displayed menu option that you want to select a j b Mail Ok Net Ready Nextel 10 25a 03 12 ...

Page 20: ...until you see Prgm Press o under Prgm and enter 1 2 Press o under Ok 3 Enter your phone number 4 Press o under Store 5 Press o under Exit NOTE Your phone number is automatically programmed when you receive your first call Displaying Your Phone Number 1 Press n until you see Prgm Press o under Prgm 2 Press 1 Displaying your Private ID 1 Press n until you see Prgm Press o under Prgm 2 Press 2 Making...

Page 21: ...home market area Function Action Sending a Private Call From the Prvt Ready screen your most recently used Nextel Direct Connect call displays To call another number enter the Private ID To place the call press and hold the Nextel Direct Connect Push To Talk button Wait for the chirp then speak into the microphone To listen release the Nextel Direct Connect Push To Talk button a j b Alert Store Pr...

Page 22: ...perform the following tasks Turn your phone On Off Unlock the keypad Receive incoming calls messages and alerts NOTE Emergency calls cannot be placed while Keypad Lock is activated Before locking your phone s keypad you may want to read this entire section to learn how to respond to incoming calls messages and alerts Function Action Sending a Group Call From the Group Ready screen your most recent...

Page 23: ...you receive an incoming Direct Connect call see Nextel Direct Connect on page 81 the phone will automatically activate the applicable mode Group or Private Once the call is terminated the phone will return to Phone Ready and Keypad Lock will automatically reactivate From the Phone Ready screen press n within 2 seconds The message Keypad Locked displays on your phone Press e to answer the call Or P...

Page 24: ...disabled the Message Mail Notification feature only c displays You will not receive the Read Now Later options When New Voice Mail Waiting displays press o under Exit to return to Phone Ready Or Press o under Dial to access Voice Mail Once you have finished listening to your messages press to exit Voice Mail and return to Phone Ready When finished Keypad Lock will automatically reactivate Press o ...

Page 25: ...illumination is needed even when the backlight is disabled you can manually override the sensor by pressing and holding n This will activate the backlight If the phone is in a charger the backlight will always be illuminated Press o under Later to return to Phone Ready Or Press o under Now Press o under View Press o under OK or Reply Once you have finished press m to return to Phone Ready When fin...

Page 26: ...e your PIN When you enable your PIN you must enter your PIN each time the i2000plus phone is turned on NOTE Disabling your PIN enables anyone to use your phone If you disable your PIN you still must keep the SIM card in the phone to make calls Enabling Disabling the PIN When the PIN is enabled you are prompted to enter your PIN each time you turn on your i2000plus phone Until a valid PIN is entere...

Page 27: ...ress 4 7 The 47 Require SIM PIN Off screen displays indicating that the PIN requirement is disabled or On indicating that the PIN requirement is enabled 4 Press o under On or Off 5 Enter your SIM PIN NOTE Your default SIM Card PIN is 0000 An asterisk appears for each character entered 6 Press o under Ok 7 Press o under Exit 1 From the Enter SIM PIN screen enter your PIN An asterisk appears for eac...

Page 28: ...Prgm option 2 Press o under Prgm 3 Press 4 6 4 Press o under Ok 5 At the Change PIN screen press o under Ok 6 At the Old PIN screen enter your current PIN then press o under Ok Your default PIN is 0000 7 At the New PIN screen enter your new PIN then press o under Ok NOTE Your new PIN must be 4 8 characters in length 8 At the Repeat New PIN screen enter your new PIN again then press o under Ok 9 Pr...

Page 29: ...one only allows outgoing Emergency calls 1 Press any key to display the PIN Unblocking Key PUK screen Make sure no asterisks appear on the screen before you begin to enter the PUK digits To delete asterisk s press until asterisk s are deleted 2 Enter your PIN Unblocking Key PUK As you enter it the Enter PUK screen appears and an asterisk appears for each character This prevents others from seeing ...

Page 30: ... i2000plus phone you can insert your SIM card into an i2000plus phone and make and receive calls in the Nextel Worldwide service area However you must first contact Customer Care to activate Nextel Worldwide service If this service is not activated by Customer Care you will not be able to make or receive calls outside of the United States Stored phone numbers must be reprogrammed manually or using...

Page 31: ...page 29 and Plus Dialing on page 37 before you create a stored list Using Pause Digit Entry and Plus Dialing will enable you to create stored lists that will save time when placing calls Storing Names and Numbers This programming function allows you to store up to 100 names phone numbers and Private ID numbers Your i2000plus phone will automatically assign the next available Speed Dial number whic...

Page 32: ...dividual you want to store Notice each key has a number and several letters To select different letters on a key quickly press the key until the desired letter displays For example to enter the letter Y you must press 9 three times quickly USER TIP You can press and hold to change the case of the letter you just entered lower to uppercase and upper to lowercase The default style is uppercase NOTE ...

Page 33: ...this 17035551234P P1234 The first eleven digits represent the number that must be dialed to access your voice mail The P represents a 3 second pause The interrupts your greeting The second P represents another 3 second pause The last four digits represent your PIN To create a three second pause follow the steps below NOTE You can enter up to 20 numbers characters in a single entry stored or dialed...

Page 34: ...ress s until the desired entry appears press o under Ok 6 Edit the desired information Number Name Speed Dial Number and press o under Store If you do not wish to edit one or more of the components just press o under Store 7 Press o under Exit 1 Press n until you see Prgm 2 Press o under Prgm and enter 2 2 3 At the Prvt ID List Edit screen press o under Ok 4 At the Edit Entry screen press o under ...

Page 35: ...ationally Although you must always first add the you can also add other digits in addition to the For example if you have not already stored the area code as part of the phone number you can add the area code Or you might want to add a pause and another series of numbers such as a PIN or password The maximum number of digits is 20 To add Plus Dialing to an already stored phone number 1 Press n unt...

Page 36: ...reen press o under Ok 4 At the Edit Entry press o under Ok 5 Press s until the desired entry appears 6 Press o under Ok A flashing cursor displays under the first digit of the stored phone number 7 Press and hold 0 until the Insert screen displays 8 Press o under Store to save your new Plus enabled number You now have the option to change the number for this entry To change the name type the new n...

Page 37: ...TE For most phone functions you must be in Phone mode Press m until you see Phone Ready See Modes and Menus on page 13 About This Section This section includes Making Phone Calls Page 34 Placing WorldwideSM Calls Page 37 Receiving a Phone Call Page 38 Last 10 Numbers Received Sent Calls List Page 39 Ending a Phone Call Page 40 Standard Features Page 41 Additional Phone Services Page 46 me Mail a j...

Page 38: ...e Stored List Before you can use the Scroll Name Search Speed Dial or Turbo Dial methods you must first create a phone list See Creating Editing and Using Stored Lists on page 27 Scroll 1 From Phone Ready enter the number using the keypad 2 Press e to place the call 3 Press e to end the call To Clear One Digit To Clear All Digits To Cancel Press o under Cancl 1 Press s to scroll to the individual ...

Page 39: ...enter the first letter of the desired name 3 Press s to scroll names 4 Press e 1 Press n until you see the Spd option 2 Press o under Spd 3 Using the keypad enter the Speed Dial number 4 Press e Allows you to call any one of your first nine phone list entries by pressing and holding the corresponding numeric key 1 9 Press e to redial the last number you called Based on earpiece volume do not hold ...

Page 40: ...used to report non emergency incidents If the situation includes imminent danger or loss of life you should dial 911 Nextel does not yet support all local and state non emergency numbers but is continuously expanding support Hands Free Speakerphone The i2000plus phone provides the convenience of a hands free speakerphone for holding impromptu meetings or placing safer calls NOTE During speakerphon...

Page 41: ...ded you have stored the number with Plus Dialing To place an international call using the Plus Dialing feature see the following section Plus Dialing This feature enables you to quickly place an international call without entering the local international access code Plus dialing can be used for country to country calls as well as local or long distance calls in a foreign country Press o under Mute...

Page 42: ...s indicated by a ring vibration or backlight illumination Missed Call Indicator Your i2000plus phone notifies you of unanswered phone calls If you subscribe to Caller ID and it is available in your area your i2000plus phone temporarily stores the caller s phone number in your Last 10 Received Calls list Your screen displays a flashing message with the number of missed calls Press any key to clear ...

Page 43: ...ming menu Reviewing Storing Dialing Received Calls 1 Press n until you see the Calls 2 Press o under Calls 3 Use s to scroll the list 1 Press n until you see the Calls 2 Press o under Calls The Rcvd Calls screen appears 3 Press s to scroll entries Press e to dial the number Or Press o under Store to store the number in the first available storage space 4 To store the number enter the name using th...

Page 44: ...on 2 Press o under Calls 3 Press n until you see Sent if this option isn t already visible 4 Press o under Sent 5 Press s to scroll entries To store an entry from the Sent list press o under Store and follow steps 4 6 in Reviewing Storing Dialing Received Calls on page 39 Or press e to dial the number Press e ...

Page 45: ...be sent automatically to the number you select Call Forwarding When Busy Busy Calls will be sent to the designated number when your phone is engaged in other activities Call Forwarding When You Do Not Answer NoAns Calls will be sent to the designated number when you do not answer the call The phone will ring 4 times before forwarding the call Call Hold Page 41 Call Forwarding Page 41 Call Waiting ...

Page 46: ...m for coverage and rates You must be in a coverage area to activate or modify Call Forwarding Turning On Call Forwarding For All Calls Your calls will now be forwarded to the number that you selected and you will see z y or x the Call Forward Indicator with the forwarded line number s display s on your screen You can forward Line 1 or Line 2 independently Turning Off Call Forwarding For All Calls ...

Page 47: ...s number and use the On option to turn Call Forwarding on for all calls if you wish to forward your calls to another number Call Waiting Call Waiting allows you to receive a second call while you are talking on the phone With the i2000plus phone you can switch between calls so you never 2 Press o under Forwd 3 Press o under Off The Please Wait message displays 4 Press o under Exit 1 Press n until ...

Page 48: ... Turning Call Waiting Off If you do not want to be interrupted during a call you can turn Call Waiting off prior to making receiving a call Press o under Yes Press o under No If you re a Nextel Voice Mail customer the call will be forwarded to your Nextel Voice Mail box Press o under Hold Your phone will refer to the first call as Call 1 and the second call as Call 2 If Call 1 is on hold your disp...

Page 49: ...abled for the next call It will automatically reset to On when you end the call 1 Place or receive a phone call 2 Press o under 3Way to place the first call on hold 3 Enter the phone number for the second individual you want to call or press s to select the number from your stored list and press e 4 After you reach the second individual press o under 3Way Both numbers will appear on your display 5...

Page 50: ...or each line With alternate lines you can separate business and personal calls or designate one as a priority line Nextel Mobile Messaging and Nextel Online services use the Line 1 phone number You only need to subscribe to Caller ID or Voice Mail once these services will be available on both lines Forwarding Line 2 to Line 1 will send Line 2 incoming calls directly to Voice Mail without ringing N...

Page 51: ...ng or receiving specific types of calls Nextel currently offers three types of Call Restrictions No long distance calls allowed No incoming calls No outgoing calls except 911 Contact Customer Care for more information Caller ID If you subscribe to Caller ID your i2000plus phone automatically displays the phone number and or name of the person calling unless blocked by the caller enabling you to de...

Page 52: ...er ID units for one call Per Line Blocking You can permanently block delivery of your phone number on every call you make Contact Customer Care to order this feature Nextel 411 NOTE This service is not available outside of the United States Nextel 411 provides friendly services for on the go professionals including White Page Listings You can request a telephone number for any person business or g...

Page 53: ... information through a return phone call For your convenience the reservation will be in your name Movie Listings and Showtimes Nextel 411 operators have access to movie listings at most theaters in the continental United States and Hawaii You only need to ask for a specific movie or movie theater to get current movies locations or showtimes Additional information such as running time synopsis and...

Page 54: ... You must set up your Voice Mail box before you can retrieve messages Before getting started see Recording Your Active Greeting on page 56 for information you may want to include in your greeting Setting Up Your Voice Mail Box Page 50 Receiving Voice Mail Messages Page 51 Using Voice Mail Page 52 Advanced Voice Mail Features Page 56 Voice Mail Tree Page 64 1 Using your i2000plus phone dial your 10...

Page 55: ...Mail on page 43 New Message Indicators When you receive a new message the following occurs New Voice Mail Waiting will display on the screen The g icon will flash at the top of the display Your i2000plus phone will alert you every 30 seconds until you press o under Exit or Dial 3 The first time you access Voice Mail you will be prompted to follow a tutorial in order to Create a new four to seven d...

Page 56: ... asterisk indicates new messages 3 Press o under Ok The Voice Mail screen appears The number of new and total messages display An exclamation point indicates an urgent message 4 Press o under Dial to log into Nextel Voice Mail Service Phone In Use displays as you are connected to the network NOTE You may be prompted to enter your Nextel Personal Telephone Number When the greeting plays press to re...

Page 57: ...ain Voice Mail menu From the main Voice Mail menu press to exit Voice Mail At any time you may end the call by pressing e Playing Messages When you receive a new Voice Mail message you can either listen to it immediately or later Press o under Dial to listen now or press o under Exit to listen later Options available while listening to a message Replay the previous six seconds Press 1 Replay from ...

Page 58: ...main in your mailbox as new messages All messages are automatically deleted after 30 days Recovering Deleted Messages This option only applies to the current Voice Mail session If you end the call the messages will be permanently deleted Copy the message to another subscriber see Recording Copying and Replying to Messages on page 59 Press 6 Delete the message Press 7 Reply to the message Press 8 S...

Page 59: ...ress 4 to access Personal Options 2 Press 4 to access Personal Preferences 3 Press 1 to modify password 4 Enter your new password four to seven digits 5 Press to return to the main menu For security purposes it is recommended that you do not choose sequential or repeated digits such as 1 2 3 4 or 5 5 5 5 for your password 1 From the main Voice Mail menu press 4 to access Personal Options 2 Press 4...

Page 60: ...Voice Mail Service allows you to have up to five different greetings You can designate which greeting will be your active greeting at any given time For example instead of your regular greeting you may wish to activate a different greeting for days when you are out of the office or on vacation The greeting that was recorded during your initial Voice Mail box setup is Greeting 1 This is your defaul...

Page 61: ...ord a greeting 5 Record your greeting and press when you have finished 6 Press to return to the main menu 1 From the main Voice Mail menu press 3 to access the Greetings menu 2 Press 3 to select another greeting to be active 3 Enter the number of the greeting that you would like to be active 4 The system will confirm your active greeting number 5 Press 1 to play your active greeting 6 Press to ret...

Page 62: ...e last received message first or you may listen to the first received message first To select the order in which new messages should be played follow the steps below 1 From the main Voice Mail menu press 3 to access the Greetings menu 2 Press 9 to activate or deactivate the greeting schedule 3 Press to return to the main menu 1 From the main Voice Mail menu press 4 to access Personal Options 2 Pre...

Page 63: ...age you can assign delivery options before you send it Below is a list of the options that can be applied to a message 4 Press 1 to switch between the playback orders 5 Press to return to the main menu 1 From the main Voice Mail menu press 2 to record a message 2 Record your message and press to end the message 3 Press 9 at the prompt to indicate that you want to send the message or press 5 for De...

Page 64: ...e and date up to three months in advance for the message to be delivered See Time and Date Charts on page 63 Important Once a message has been sent for future delivery it cannot be retrieved or deleted 1 After recording your message but before sending it press 5 for Delivery Options 2 Press the number that corresponds with the desired delivery option Press 1 for Urgent Press 2 for Private Press 3 ...

Page 65: ...oup List number and press 5 Record a name for the list and press 6 Select group members by mailbox number Group List or name 7 Press to save all entries added to the list 8 Press to return to the main menu 1 From the main Voice Mail menu press 4 to access Personal Options 2 Press 2 to access Group Lists 3 Press 4 to modify a Group List 4 Enter the number of the Group List you want to modify 5 Pres...

Page 66: ...ller s message is not retrieved after a certain amount of time the message will automatically be forwarded to another mailbox or telephone number NOTE You can only forward messages to Nextel customers in your home market 1 From the main Voice Mail menu press 4 to access Personal Options 2 Press 2 to access Group Lists 3 Press 3 to delete a Group List 4 Enter the number of the Group List you want t...

Page 67: ...anuary is 01 February is 02 etc The first day of the month is 01 the second day of the month is 02 etc For the days of the week Sunday is 1 Monday is 2 etc 3 Select the applicable option below To create a forwarding number press 2 If you have already created a forwarding number press 2 to modify the number To enable or disable Message Forwarding press 3 To change the forwarding type press 4 Press ...

Page 68: ...Modify Another Greeting Play Active Greeting Activate Greeting Schedule Delete Active Greeting 1 2 3 4 7 9 Play Messages Pause Continue Delete Message Save Message Copy Message Fast Forward Replay Last 3 Seconds 1 2 3 6 7 8 9 Reply To Message Play Next Message 1 2 3 4 Nextel Voice Mail Tree To access Voice Mail From your own Nextel phone follow the instructions in the User s Guide that came with y...

Page 69: ...pabilities can receive one way text messages while traveling abroad by setting their International Messaging Preference Send and receive messages up to 500 characters in length with pre set replies and respond to them at the touch of a button Create and store your own frequently used responses that let you send informative answers without keying in text Send messages to one individual from your ph...

Page 70: ...be stored for 14 days NOTE If you do not select International as your Message Preference you will not receive messages while abroad Upon your return to the domestic United States messages that are less than 7 days old even deleted Text Messages will appear in your Net Mail Inbox and will be marked as read messages At this time you may reply to your messages if desired Messages that are older than ...

Page 71: ...information Upon Your Return Upon your return to the domestic United States remember to reset your Message Preference to Domestic Doing so will reset the delivery of Two Way Messages as Net Mail 3 Pressing the right o toggles between the alternate destinations International and Domestic Press o to choose the desired destination 1 From the MyNextel tab on nextel com click Phone Setup 2 Click the Tw...

Page 72: ...ntinuous delivery of messages until successful for up to 7 days With Nextel Text and Numeric Messaging your Nextel phone will Refer to text and numeric messages as Message Mail Stamp the message with the time and date the message was left Store up to 16 messages at a time that will remain until you delete them NOTE Mail Waiting Memory Full displays when 16 message registers are full messages must ...

Page 73: ...o under Erase to delete the message Press o under Later The c icon will stop flashing but the icon will remain on the display to remind you that you have a stored message 1 While in Phone mode see Modes and Menus on page 13 press o under Mail 2 Select Mesg Mail by using s to highlight Mesg Mail or by pressing 2 An asterisk indicates a new message 3 Press o under Ok The Message Mail screen appears ...

Page 74: ...the delivery status of your messages For more information or to send a Web message go to nextel com and click on Send a Message or Nextel Mobile Messaging Email Messaging From any email account type the 10 digit phone number of a Nextel customer in the To field and add messaging nextel com for example 7035551234 messaging nextel com The entire message can be up to 140 characters For Two Way subscr...

Page 75: ... modem You can connect your IBM compatible computer or Personal Digital Assistant PDA to your i2000plus phone and access your company s network or the Internet all without the hassle of locating a telephone jack for a landline connection NOTE Visit nextel com for information on compatible operating systems To activate Nextel Online Dial Up Service or Packetstream Gold call 1 800 NEXTEL6 or contact...

Page 76: ...broad In the United States your i2000plus phone offers you the convenience of cellular calling Direct Connect Nextel Online Services and Text Messaging However when you travel outside of the United States certain Nextel functions and features are not available The following table summarizes the use of the i2000plus phone in the United States and abroad A indicates that a service is available Nexte...

Page 77: ... 1 360 662 5202 for your Customer Care service needs Date and Time display page 63 Alternate Line Service page 46 Text Messaging page 68 Caller ID page 47 Speakerphone page 36 Voice Mail page 50 Vibra Call page 96 Call Hold page 41 Call Waiting page 43 CallForwarding page 41 Three Way Calling page 45 Dial Up Service page 71 Plus Dialing page 37 Emergency Calling page 36 Functionality United States...

Page 78: ... your home system is iDEN and you travel to a country or region where GSM coverage is also available Your i2000plus phone always searches first for iDEN networks If an iDEN network is not found your phone will then search for a GSM network iDEN Only This option is useful when you are in an area that is covered by iDEN and GSM networks but you want to use iDEN Your i2000plus phone attempts to regis...

Page 79: ... the Nextel Worldwide Service 3 Press 5 5 Press o under Ok 4 Press s until you see the desired option 5 Press o under Ok 6 Press o under Exit when finished NOTE When selecting a new protocol for example iDEN only to GSM only there will be no Exit key 1 Press n until you see the Prgm menu selection 2 Press o under Prgm 3 Press 5 7 4 Press o under Ok iDEN Preferred Exit Ok 55 Phone Sys a j b iDEN On...

Page 80: ...er Home Preferred Available NOTE If you choose Manual Search you will be required to select the network each time your phone is powered on 1 Press n until you see the Prgm menu selection 2 Press o under Prgm 3 Press 5 8 Press o under Ok 4 The Add New Entry screen displays If you have not added any entries the Network List Empty screen displays before the Add New Entry screen 5 At the Add New Entry...

Page 81: ...ou can assign numbers 1 through 8 to your preferred network names However if you assign a new network name to a number that already has a stored network name you will erase the stored name 7 At the preferred network screen for example France Telecom Pref _ assign a number 1 through 8 to the network name The number that you assign provides the priority in which the phone looks for the systems when ...

Page 82: ...twork you want to edit 8 The phone displays the list of available networks Press s until the network you want to select displays 9 Press o under Ok The phone displays the priority number and the newly assigned network 10 Repeat steps 4 through 9 to edit additional entries 11 Press o under Cancl at the Edit Entry screen 12 Press o under Exit at the GSM Network List screen to return to Phone Ready 1...

Page 83: ...creen displays Press s until you see the Erase Entry screen 5 Press o under Ok 6 Press s to view the network choices for each screen 7 Press o under Ok when the screen displays the network you want to erase 8 The Erase screen appears asking you to confirm your desire to erase the displayed network from the list 9 Press o under Yes The network is removed from the list 1 Press n until you see the Pr...

Page 84: ...veral letters To select different letters on a key quickly press the key until the desired letter displays For example to enter the letter Y you must press 9 3 times quickly Press l to delete a letter Press r to insert a space 9 To add this network press o under Store Selecting Store adds the displayed network to your phone s known network list You can now assign this network a priority number See...

Page 85: ...e Group Call feature to contact a group of people designated as a Talkgroup In addition Nextel has created Nextel Business Networks which enables you to communicate with individuals outside of your company These Networks link Nextel customers in similar industries or geographies So if you need to reach a client vendor or contractor instantly work smarter by joining the Nextel Business Networks For...

Page 86: ...p Speaker You can disable or enable the speaker on your i2000plus phone for Nextel Direct Connect use The default setting is Speaker On When the speaker is on the caller s voice can be heard over the speaker When the speaker is off the caller s voice can only be heard through the earpiece of your phone Turning the Speaker Off Turning the Speaker On Group Silent Programming Page 88 1 Press n until ...

Page 87: ...d by a The first set of numbers is your Area ID the second set is your network ID and the third set is your Member ID Simply dial the full string of numbers to Direct Connect to someone in your local Direct Connect calling area 3 Press and hold the Push To Talk button on the side of the phone to talk Both phones will chirp before your voice can be heard 4 Release the Push To Talk button to listen ...

Page 88: ...ct Connect number the Area ID Network ID Member ID will be stored When you Direct Connect someone within your private network only the Member ID will be displayed Sending a Call Alert You can send a call alert which lets the recipient know that you would like to talk with them When you send an alert the recipient s phone will chirp several 1 Press and hold the Push To Talk PTT button to answer the...

Page 89: ...ivate or Group calls Call Alert Queuing Call alert queuing is a feature that allows you to save up to eight call alerts in a queue or list 1 Press m until you see Prvt Ready 2 Press o under Alert 3 Select the person you want to alert by entering their Private ID or selecting their name from a stored list See Selecting a Name from a Stored List on page 83 4 Press and hold the Push To Talk button un...

Page 90: ...Talkgroup number for each Talkgroup After you have the number you can assign each Talkgroup number a name and store it in your i2000plus phone see Naming a Talkgroup on page 87 Talkgroups appear on your display as numbers or programmed names such as SALES TEAM or Talkgrp 5 Your Nextel phone can store up to 30 Talkgroups You may initiate or participate in Group Calls for Talkgroups that have been c...

Page 91: ... o under Prgm 3 Press 2 3 4 At the Talkgroup List Program screen press o under Ok 5 At Add New Entry press o under Ok 6 At Enter ID enter the desired Talkgroup number 7 Press o under Store 8 At Enter Name enter the desired Talkgroup name 9 Press o under Store 10 When finished press o under Exit 1 From Group mode press s to scroll to the desired Talkgroup 2 Press and hold the Push To Talk button to...

Page 92: ...Off 3 Release the Push To Talk button to listen 1 Press n until you see the Prgm menu selection 2 Press o under Prgm 3 Press 3 then 8 4 Press o under On or Off The available option depends on the current setting being used For example if On is the current setting Off will be an option 5 If changing the setting to On a confirmation screen displays Press o under Ok 6 Press o under Exit The Group Rea...

Page 93: ...lan To order call 1 800 NEXTEL6 or contact your Nextel sales representative Nextel Online is only available in the continental United States This section includes Nextel Online Navigation Keys Some keys and buttons assume different functions when you are in Net mode You can navigate within the phone s microbrowser by using the following keys Mode Your Internet ready phone operates in four differen...

Page 94: ...ll display Generating Computing Sending You may be asked to re enable security as Nextel adds new services or upon your return to the United States after traveling When transmitting highly personal or sensitive data such as a credit card number you will see the Secure Data Connection icon This icon indicates that the data is encrypted during transmission 4 Scroll to highlight the service you wish ...

Page 95: ...screen displays Or Press and hold n The Browser Menu screen displays with Exit Browser highlighted Press o under OK When you re enter Net you will enter on the page from which you exited 6 Press m at any time to return to Phone Private or Group mode ...

Page 96: ...hanging the Display Language Page 92 Setting the Time and Date Format Page 93 Backlight Timer Page 94 Keypad Silence Page 95 Setting the Ringer Volume Page 95 Selecting a Ring Style Page 96 Setting the VibraCall Alert Feature Page 96 Programming Menu Page 98 1 Press n until you see the Prgm option 2 Press o under Prgm then press 7 then 0 3 Press o under Ok 4 Press s to scroll through the language ...

Page 97: ...ate Group Net display the time and date on the third line of the display To set the time and date format follow the steps below 12 Hour Display 12 00a 6 25a 12 00p 10 25p 24 Hour Display 00 00 06 25 12 00 22 25 Date Month Day Format MM DD Day Month Format DD MM January 2nd 01 02 02 01 December 31st 12 31 31 12 1 Press n until you see the Prgm option 2 Press o under Prgm 3 Press 7 1 4 Press o under...

Page 98: ...ep the current setting simply skip to the next step Or Press o under the available option For example if 12 hour is the current setting 24hr will appear as an option 7 Press s until you see the Date Format screen The format being used appears under Date Format 8 To keep your current format press o under Exit Or Press o under the available date format For example if MM DD is the current setting DD ...

Page 99: ... Alternate Line on page 47 7 Press o under Exit 1 Press n until you see the Prgm option 2 Press o under Prgm Press 3 4 3 Use on the side of your phone to lower the keypad volume until the display reads Silent 4 Press o under Exit 1 Press n until you see the Prgm option 2 Press o under Prgm Press 3 0 The display shows your current ringer volume 3 Press on the side of the phone to listen as you rais...

Page 100: ...ert system that notifies you of incoming Phone Private Group or Net calls and messages by vibration You can select this alert system for all incoming calls messages or select individual services for VibraCall alert 1 Press n until you see the Prgm option 2 Press o under Prgm Press 3 1 The display shows your current ring style 3 Press o under Ok 4 Press s to scroll through the available ring styles...

Page 101: ...that the audio will be heard through the earpiece instead of the speaker Phone Vibrate Vibrates only for incoming phone calls Phone Vibrate Ring Vibrates and rings for phone calls Mail Vibe Vibrates for Voice Mail Message Mail and Net Mail alerts Group Prvt Vibe Vibrates for incoming Group and Private Calls 1 Press q Or Press n until you see Prgm 2 Press o under Prgm 3 Press 9 4 Press o under All ...

Page 102: ...l you see Prgm 2 Press o under Prgm 3 Press 9 4 Press o under Off 5 Press o under Exit The i2000plus phone will emit a brief ring and will also ring briefly on subsequent power ups 1 Press n until you see the Prgm option 2 Press o under Prgm then press 9 3 Press n until you see the Selct option 4 Press o under Selct The first selection is Phone Vibrate Then press s to scroll to Mail Vibe then Grou...

Page 103: ... receive the first incoming call Or you can enter the number See Programming Your Own Phone Number on page 16 2 Own Pvt ID Display the Private ID number of your phone See Displaying Your Nextel Direct Connect Number on page 82 3 Mail Display Turn on or off the New Mail message that is displayed with incoming Voice Message or Net Mail 4 Manual Lock Lock your i2000plus phone to prevent unauthorized ...

Page 104: ...e airtime of all phone calls 14 1 Minute Beep On Off Automatically signal each minute of elapsed phone airtime with an audible beep 15 Alert Receipt Delay Voice Mail and Message Mail alerts so that you are not interrupted by the alert tone while on a call You can choose to receive all alerts delay all alerts or receive Message Mail alerts only 16 Backlight Timer Specify the duration of the Backlig...

Page 105: ...the volume to silence the ringer 31 Set Ring Style Select a distinct ring style for incoming phone calls 32 Mail Volume Set the volume of Message Mail Voice Mail and Net Mail alert tones using the volume control keys Or lower the volume to silence the mail alert tones 33 Earpiece Volume Set the default earpiece volume using the volume control keys 34 Keypad Volume Set the volume of the keypad tone...

Page 106: ...g a phone system setting 56 GSM Network Name Add edit or erase network names and network codes to the known list GSM use only 57 GSM Network Search Automatically or manually search for an available network GSM use only 58 GSM Network List Add edit or erase entries in your preferred list View entries from the known list GSM use only 60 Set Baud Rate Set the modem baud rate between the phone and the...

Page 107: ...received for data 65 Lines per Screen Select 4 lines 12 characters or 6 lines 16 characters default 70 Language Select one of four languages for your display text The default is English See Changing the Display Language on page 92 71 Time Date Select the standard or 24 hourtime and MM DD or DD MM date format See Setting the Time and Date Format on page 93 Option Number Menu Option Function ...

Page 108: ...eature Reset Return all feature settings to their original defaults 42 Master Clear Perform Feature Reset and erase all stored lists 43 Master Reset Reset the phone s identification number NOTE This feature does not display while connected to GSM networks 44 Change Service Key Change or reset the fraud prevention service key 51 Network ID Edit the pre programmed Network number list and select roam...

Page 109: ...e batteries within the temperature range of 10o C to 40o C 50o F to 104o Prolonged charging is not recommended See below for battery charging time Charging Lithium Ion Batteries The following table provides the approximate time to fully charge a battery using a Motorola iDEN Approved Lithium Ion battery charger Battery Charging Times NOTE Charging times are based on a fully discharged battery Batt...

Page 110: ...battery If it reads 900 mAh then you have the Standard Lithium Ion battery For optimal battery life use a Motorola iDEN Approved Lithium Ion battery charger with your Motorola iDEN Lithium Ion battery Other chargers may not fully charge your Lithium Ion battery or may yield a reduced number of cycles 500 mAh 500 mAh Slim Lithium Ion Battery 900 mAh 900 mAh Standard Lithium Ion Battery ...

Page 111: ...perative the internal protection circuitry may have been activated Remove the battery from the phone and put it into the charger for several minutes to reset the circuitry When batteries are not in use always store them in the plastic safety tray Travel Charger Using the Travel Charger you can charge a battery from an electrical outlet On one end of the Travel Charger an accessory connector attach...

Page 112: ...e i2000plus phone with its front toward you insert the accessory connector with the Motorola logo facing you into the slot on the bottom of the i2000plus phone until you hear a click 2 Flip open the prongs and plug the Travel Charger transformer into an AC wall outlet The power light green LED on the accessory power supply will come on Accessory Connector Transformer ...

Page 113: ...o frequently asked questions order accessories locate service and repair centers upgrade phone software send a message and more For self service on your Nextel account click on My Account to view your account pay your bill add phones to your account reset your Voice Mail password and more For online assistance click on Contact Us to send us an email request Our representatives are committed to ass...

Page 114: ...ode and the conditions under which it appeared The following table lists and describes the status messages Status Messages Message Description Number Not in Service The number that you entered is not valid User Not Available The phone that you called is either busy out of range or turned off Please try again later User Not Authorized The party that you called has not purchased this service Please ...

Page 115: ...with your phone Note the numeric code turn your Nextel phone off and contact Customer Care PIN Blocked Call Your Provider The incorrect PIN was entered three consecutive times You will be unable to send or receive calls on your i2000plus phone Contact Customer Care to obtain the PIN Unblocked Key PUK code Insert SIM Your SIM Card is not being detected Please check to ensure that you have inserted ...

Page 116: ...ercise any remedies it has under this Agreement at law or in equity Customer understands that Company will rely upon the credit information provided by Customer including but not limited to Customer s social security number or tax identification number and other confidential and personal financial and credit information requested by Company and supplied by Customer in making a decision to provide ...

Page 117: ...rice is paid in full 6 NONPAYMENT BREACH A charge of 25 00 will be made by Company for any check or negotiable instrument tendered by Customer and returned unpaid by a financial institution for any reason Company may demand payment by money order cashier s check or similarly secure form of payment at Company s discretion at any time or from time to time If Company obtains the services of a collect...

Page 118: ...ch policy shall be applied by Company against the amount of the Equipment Sales Price and any related charges or fees secured hereby Failure to provide or maintain the insurance required above is a breach of the Agreement for which the Company shall be entitled to exercise any remedies it may have under this Agreement 11 PROPERTY DAMAGE INSURANCE If Customer selects Direct Protect insurance protec...

Page 119: ...nce with or breach of any other provision or a continuing waiver of such provision 16 ASSIGNMENT RESALE GOVERNING LAW This Agreement may be freely assigned by Company to any successor of it or any other firm or entity capable of performing its obligations hereunder and upon any such assignment Company shall be released from all obligations to Customer Customer may not assign this Agreement or rese...

Page 120: ...ness Network could determine the private identification numbers of Customer s units and be able to Private Call those units It is also possible that users of Customer s units could determine the private identification numbers of other Nextel Business Network participants and Private Call them 21 NEXTEL ONLINE GOLD SERVICES Nextel Online Gold Services are those Internet and data Services offered in...

Page 121: ...mmunications Commission Code of Federal Regulations 47 CFR part 2 sub part J American National Standards Institute ANSI Institute of Electrical and Electronics Engineers IEEE C95 1 1992 Institute of Electrical and Electronics Engineers IEEE C95 1 1999 Edition National Council on Radiation Protection and Measurements NCRP of the United States Report 86 1986 International Commission on Non Ionizing ...

Page 122: ...d clip holder holster case or body harness for this product Use of non Motorola approved accessories may exceed FCC RF exposure guidelines If you do not use a Motorola approved body worn accessory and are not using the radio product in the intended use positions along side of the head in the phone mode or in front of the face in the two way radio mode then ensure the antenna and the radio product ...

Page 123: ...es may be using equipment that is sensitive to external RF energy Aircraft When instructed to do so turn off your radio product when on board an aircraft Any use of a radio product must be in accordance with applicable regulations per airline crew instructions Medical Devices Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches 15 cm be maintain...

Page 124: ... any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from RF energy Your physician may be able to assist you in obtaining this information Use While Driving Check the laws and regulations on the use of radio products in the area where you drive Always obey them When using the radio product while driving please Give full attention to d...

Page 125: ...A or UL approved Do not remove install or charge batteries in such areas Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death NOTE The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats fuel or chemical transfer or storage facilities areas where the air contains chemicals ...

Page 126: ...ea that is at room temperature and has good air flow 5 Let the radio product battery dry and SIM card for 72 hours before reconnecting the battery and or powering on the radio product If the radio product does not work after following the steps listed above contact your dealer for servicing information Operational Cautions Antennas Do not use any portable radio product that has a damaged antenna I...

Page 127: ...d or plug pull by the plug rather than the cord when you disconnect the battery charger from the power source outlet Do not operate any battery charger with a damaged cord or plug replace them immediately Battery chargers may become warm during operation but not hot If it becomes hot to the touch unplug it from the power outlet immediately and discontinue its use Use of a non recommended attachmen...

Page 128: ...ualified service technician when service or repair is required Incorrect reassembly may result in a risk of electric shock or fire Maximum ambient temperature around the power supply or transformer of any battery charger should not exceed 40 C 104 F The output power from the power supply or transformer must not exceed the rating given on the Desktop Dual Pocket Charger The disconnection from the l...

Page 129: ... applicable warranty period All replaced parts of Product shall become the property of MOTOROLA This express limited warranty is extended by MOTOROLA to the original end user purchaser only and is not assignable or transferable to any other party This is the complete warranty for the Product manufactured by MOTOROLA MOTOROLA assumes no obligations or liability for additions or modifications to thi...

Page 130: ... of purchase bearing the date of purchase and Product item serial number in order to receive warranty service and also deliver or send the Product item transportation and insurance prepaid to an authorized warranty service location Warranty service will be provided by MOTOROLA through one of its authorized warranty service locations If you first contact the company which sold you the Product e g d...

Page 131: ...have sole control of the defense of such suit and all negotia tions for its settlement or compromise and c Should the Product or parts become or in MOTOROLA S opinion be likely to become the subject of a claim of infringement of a United States patent that such purchaser will permit MOTOROLA at its option and expense either to procure for such purchaser the right to continue using the Product or p...

Page 132: ...ithout limitation alteration modification reproduction distribution or reverse engineering of such MOTOROLA software or exercise or rights in such MOTOROLA software is permitted No license is granted by implication estoppel or otherwise under MOTOROLA patent rights or copyrights ...

Page 133: ...y is extended by MOTOROLA to the original end user purchaser only and is not assignable or transferable to any other party This is the complete warranty for the Product manufactured by MOTOROLA MOTOROLA assumes no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA Unless made in a separate agreement between MOTOROLA ...

Page 134: ... locations If you first contact the company which sold you the Product e g dealer or communication service provider it can facilitate your obtaining warranty service IV WHAT THIS WARRANTY DOES NOT COVER a Defects or damage resulting from use of the Product in other than its normal and cus tomary manner b Defects or damage from misuse accident water or neglect c Defects or damage from improper test...

Page 135: ...or the Product or parts as depreciated and accept its return The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished hereunder with software apparatus or devices not furnished by MOTOROL...

Page 136: ...d Microsoft and Microsoft Internet Explorer are registered trademarks of Microsoft Corporation Netscape Navigator is a registered trademark of Netscape Communications Corporation T9 is a trademark owned by Tegic Communications T9 Text Input Patent and Trademark Information This product is covered by U S Pat 5 818 437 U S Pat 5 953 541 U S Pat 6 011 554 and other patents pending Java and all other ...

Page 137: ...ID 47 Change the case of the letter 28 Changing the PIN 24 Changing Your Password 55 Charge Strength 11 Cleaning and Drying Considerations 122 Creating Group Lists 61 Customer Care 3 109 Customizing 92 Customizing the i2000plus Phone 92 Changing the Display Language 92 Programming Menus 92 98 Selecting a Ring Style 92 96 Setting the Ringer Volume 92 Setting the Time and Date Format 93 D Delayed Fo...

Page 138: ...ypad Volume 101 L Language 92 Light Sensor 21 Lines per Screen 103 Lithium Ion Batteries 105 M Mail Vibe 97 Making Calls From the Stored List 34 menu options 15 Messages Accessing 68 Viewing 69 Messaging Email 70 Numeric 68 70 Operator Assisted 70 Web 70 Messaging Services 65 Microbrowser 90 Missed Calls 39 Modem 71 Modes 14 15 Modes and Menus 13 Modifying a Group List 61 More Information Indicato...

Page 139: ...nd Trademark Information 132 Pause Digit Entry 29 Per Call Blocking 48 Per Line Blocking 48 Phone Calls 33 Phone Mode 14 33 Hands Free Speakerphone 36 Last 10 Numbers Received Sent Call List 39 Making Phone Calls 34 Missed Call Indicator 38 Receiving a Phone Call 38 Selecting a Ring Style 96 Phone Settings 92 Phone Status 27 Phone Vibrate 97 Phone Vibrate Ring 97 PIN Disabling 22 Unblocking 24 Pla...

Page 140: ...hange 24 Disabling 23 New 25 PIN Unblocking 25 Private List Store 28 Private Mode 17 Reselecting Phone System 75 Ring Style 96 Ringer Volume 95 Searching a Network 75 Unanswered Phone Calls 38 Scroll 34 Secure Data Connection Icon 90 Selecting a Name from a Stored List 83 Sending a Call Alert 84 Sending a Message 70 Setting the Time and Date Format 93 Setting Up Your Voice Mail Box 50 Signal Stren...

Page 141: ... On Off 11 Two Way Messaging 65 Two way radio 81 U Urgent 59 Using Your Phone as a Modem 71 V VibraCall Alert Indicator 13 VibraCall Alert Settings 97 Vibrate Alert 97 Viewing a Message 68 Viewing a Message Immediately 69 Voice Mail Changing Your Password 55 Indicator 13 Voice Mail Box 50 W Warranty Information 125 Web Messaging 70 ...

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