14
ENGLISH
Q: Why is my DSL light flashing green?
A:
A flashing green light indicates that no cable is attached to the DSL port or that the Motorola
Netopia
®
Gateway is negotiating a connection. A solid green DSL light indicates that an internet
connection is established.
If your DSL light does not become solid green, verify that the connection from the Motorola Neto-
pia
®
Gateway’s DSL port to the telephone/DSL jack is secure. If the connection is secure, contact
your ISP (Internet Service Provider) to verify that your DSL line is functioning properly.
Q: I forgot my password, how can I access my Motorola Netopia
®
Gateway?
A:
If you don't have a password, the only way to access the Motorola Gateway is the following:
Referring to the following diagram, find the round Reset Switch opening.
Carefully insert the point of a pen or an
unwound paperclip into the opening.
•If you press the factory default button for less than
1/2 a second, the unit will continue to run as normal.
•If you press the factory default button for more than
15 seconds, when you release it, the Gateway will
perform a factory reset, clear all settings and configu-
rations, and reboot.
Note:
To assure the
Motorola Netopia
®
Gateway factory defaults you MUST hold the reset
switch for more than 15 seconds. When you release it, the Gateway will perform a factory reset,
clear all setting and configurations, and reboot. Keep in mind that all of your settings will need
to be reconfigured.
FAQs
Factory Reset Switch
