Motorola MTP8500Ex, User Manual

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Appendix C
Troubleshooting
Your radio displays the following messages:
Table 32: Displayed Messages
Message Message Description
...-
Received
Call received but not answered, or rejected.
Attachment Failed Your radio could not perform talkgroup attachment. It
keeps on trying. If it does not succeed, try another talk-
group.
Authenticate Failure Your radio could not register on an authenticated system
(for example, the Authentication Key is incorrect, or au-
thentication is disabled).
Battery level too low. The battery charge level is too low to perform the required
operation.
Call Cancelled You have canceled the call.
Call Ended
• Faulty channel. Please try later.
• You have ended the call.
Call Forwarding The radio you are trying to call is not available and the call
is being forwarded to another radio.
Call Modified The call you are participating in has been modified.
Call Preempted Channel being used for priority.
Decryption Failed: An error occurred while decrypting a message or call.
Emergency In Use
Wait For Mic
The Hot Microphone feature is active, but the channel
transmit grant has been given to another Emergency call
on the same talkgroup. Your radio microphone is not ac-
tive during this time, but it automatically tries to regain talk
permit after a predetermined time.
Emgcy Mic Ended The Hot Microphone timer automatically expired, or you
pressed the
PTT
button to cancel the Hot Microphone fea-
ture.
Emergency Mic On The Hot Microphone feature is active, and your radio is au-
tomatically transmitting hands free emergency audio.
Empty Entry The speed number you dialed does not exist, or the num-
ber exists but the group is non-selectable.
Faulty Unit
Error
Self-test failed. An operational fault has been detected with
your radio. Record the error number. Turn your radio off
and contact service.
Table continued…
MN002033A01–AC (en-US)
Troubleshooting
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