13
Troubleshooting
I can’t find the Bluetooth name of
this unit on my Bluetooth device for
Bluetooth pairing
• Ensure the Bluetooth function is activated
on your Bluetooth device.
• Ensure you have paired the unit with your
Bluetooth device.
T h i s i s a 1 5 m i n s p o w e r o f f
function, one of the ERPII standard
requirement for saving power
• W h e n t h e u n i t ' s ex te r n a l i n p u t s i g n a l
level is too low, the unit will be turned off
automatically in 15 minutes. Please increase
the volume level of your external device.
The subwoofer is idle or the indicator
of subwoofer do not light up.
• Please unplug power cord from the mains
sockect, and plug it in again after 3 minutes
to resent the subwoofer.
To keep the warranty valid, never try to repair
the system yourself. If you encounter problems
when using this unit, check the following points
before requesting service.
No power
• Ensure that the AC cord of the apparatus is
properly connected .
• Ensure that there is power at the AC outlet.
• Press standby button to turn the unit on.
Remote control does not work
• Before you press any playback control
button, first select the correct source.
• Reduce the distance between the remote
control and the unit.
• Insert the battery with its polarities (+/-)
aligned as indicated.
• Replace the battery.
• Aim the remote control directly at the sensor
on the front of the unit.
No sound
• Increase the volume. Press Volume Up on
the remote control or on the soundbar.
• Press MUTE on the remote control to ensure
the soundbar is not muted.
• Press source buttons to select a different
input source.
• When using either of the Digital inputs, if
there is no audio:
- Try setting the TV output to PCM or
- Connect directly to your Blu-ray/other
source, some TVs do not pass through
digital audio.
• Your TV may be set to variable audio output.
Confirm that the audio output setting is set
to FIXED or STANDARD, not VARIABLE.
Consult your TV’s user manual for more
detailed information.
• If using Bluetooth, ensure that the volume on
your source device is turned up and that the
device is not muted.
