Motorola Moto Z2 Force User Manual Download Page 3

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At a glance

a quick look

At a glance

First look - Moto Z2 Force

Hot topics

Go to Menu

First look - Moto Z

Force

Let’s get started. We’ll guide you through startup and tell
you a bit about your phone’s features.

Note:

Software updates happen frequently, so your phone

may look a little different.

11:35

Play Store

Duo

Moto

Google

Pla

y S

tor

Duo

Mot

M t

Calendar

JUN

THU

USB-C/Charger port

Microphone

SIM & microSD

card slots

Volume

buttons

Power button

Flash

Press: Display on/off.

Press & hold:

Phone on/off.

Back

Home

Recent

Fingerprint

sensor

Back

cameras

Front

camera

Proximity

sensor

ShatterShield™

display

Tips & tricks

• Start:

Insert the SIM card in your phone and charge up.

Then power on and follow the screen prompts to set up
your phone. See

“Start”.

• Top topics:

Just want a quick list of what your phone can

do? See

“Hot topics”.

• Help:

All your questions about your new phone answered

right on your phone. Swipe up

Device Help.

Want even more? See

“Get help & more”

Note:

Certain apps and features may not be available in all

countries.

This product meets the applicable national or
international RF exposure guidance (SAR guideline)
when used normally against your head or, when

worn or carried, at a distance of 1.0 cm from the body.
The SAR guideline includes a considerable safety margin
designed to assure the safety of all persons, regardless of
age and health.

Caution:

Before using your phone, please read the Legal

information by swiping up

Settings > Legal

information

Summary of Contents for Moto Z2 Force

Page 1: ...Para la versión en español visite verizonwireless com Support User guide ...

Page 2: ...ps Moto app Control customize Accessibility Calls At a glance Messages Email Type Google Apps Browse Photos videos Play Music Locate navigate Organize Connect transfer Protect Want more Get help more Service repairs Hot topics Search ...

Page 3: ...Start Insert the SIM card in your phone and charge up Then power on and follow the screen prompts to set up your phone See Start Top topics Just want a quick list of what your phone can do See Hot topics Help All your questions about your new phone answered right on your phone Swipe up Device Help Want even more See Get help more Note Certain apps and features may not be available in all countries...

Page 4: ... and more See Controls and gestures Choose new wallpaper add widgets and more See Redecorate your home screen Find the right settings to get the perfect shot See Take photos Access the internet See Browse Browse shop and download apps See Download apps Keep your info safe Set up your password and more See Protect Never get lost again See Locate navigate Save data charges Use Wi Fi See Wi Fi networ...

Page 5: ...our phone Put in the nano SIM and memory cards Put in the SIM card with the gold contacts up Put in an optional microSD card next to the SIM card With the phone facing down insert the SIM tool into the tray hole to pop out the tray optional SIM card Tray Front SIM with microSD Charge up power on Charge your phone fully and turn the power on Then select your language and follow the screen prompts t...

Page 6: ...eeds Contact your service provider for details Battery life Your phone processes tons of information Depending on what you use that can take a lot of power When your phone is stationary not charging or not in use for a period of time unnecessary background processes are shut down to optimize battery life To see what s using up battery power swipe up Settings Battery To help improve battery life sw...

Page 7: ...own and tap the app you want to adjust Select Optimize and then tap Done Remove widgets that stream information to your home screen like news or weather Unused online accounts that you registered Swipe up Settings Accounts Tap the account you want to remove Tap it again then tap Menu Remove account Recording or watching videos listening to music or taking pictures ...

Page 8: ... scroll through apps Return To return to the home screen from any location tap Home If One button nav is turned on tap the fingerprint sensor to return home See Control with one touch for more on this feature Pages To add a page drag an app to the right side of the screen until you see a white bar You can add multiple pages To see other pages of shortcuts and widgets if available swipe the home sc...

Page 9: ...below the search field To search for a suggestion tap it To search for text in the search field tap on the keyboard Tip To close the keyboard tap Status notifications At the top of the screen icons on the left notify you about new messages or events If you don t know what an icon means swipe the status bar down for details Tip Getting too many notifications Touch and hold a notification to see whi...

Page 10: ...et the ringtone media or alarm volume Tap to show all volume controls Tap again to show only the ringtone volume Tap an icon to mute or set to vibrate Do not disturb To turn off some or all sounds swipe the status bar down with two fingers and tap Do not disturb Select one of these options Total silence Turn off all sounds and alarms Override sound settings from other apps Set how long to stay in ...

Page 11: ...wnload music movies TV shows and more See Play Music and Play Movies TV apps Get help To get help and more tap Help feedback Apps from the web You can get apps from other online app stores using your browser Tip Choose your apps and updates carefully as some may impact your phone s performance see Choose carefully Note When installing an app make sure you read the alerts that tell you what informa...

Page 12: ...ch and hold the app then drag it to Uninstall To disable an app or force it to stop running swipe up Settings Apps DISABLE removes the app from your menu to enable it reopen this window and tap ENABLE tap Disabled to get quicker access to the disabled apps list first If an app locks up your phone as soon as you turn it on restart in Safe Mode Press and hold the Power button When you see the Power ...

Page 13: ...ore Search Status notifications Volume interruptions Do not disturb Download apps Take care of your apps Update your phone Note When updating your phone make sure you have enough battery power to complete the update Using your computer On your computer go to www motorola com update ...

Page 14: ...ide sensitive or private notifications Tap Moto Display and set which apps can show notifications and how much to display Use Moto Display to pause or restart your music when your phone is sleeping Tap Moto Actions to quickly silence your ringtone by switching incoming calls to vibrate when you pick up your phone Activate the Swipe to shrink screen feature to reduce the size of your screen with a ...

Page 15: ...o right on the sensor to view recent apps Lock Press the sensor until you feel a short vibration and then release to lock the screen Google Touch and hold the sensor until you feel a longer vibration to activate the Google features see Google for more information Note To choose the direction for the Back and Recent gestures go to Moto Actions One button nav and tap the down arrow to select the swi...

Page 16: ... to move or delete Drag shortcuts on top of each other to make a folder Tips tricks Speak Tap in a search window or on a keyboard Add a home screen page Drag an app icon to the right side of the home screen until you see a white bar You can add multiple pages Quick settings To change Wi Fi Bluetooth Airplane mode and other settings swipe the status bar down with two fingers For even more settings ...

Page 17: ... then tap Power off Sleep To conserve battery power prevent accidental touches or to wipe smudges off your touchscreen put the touchscreen to sleep by pressing the Power button Wake up Press the Power button again Reboot To reboot your phone press and hold the Power button until the screen goes dark and your phone restarts Tip To add security to your phone see Protect Press Volume buttons Your vol...

Page 18: ...After you set it up you ll see it on the lock screen instead of the regular lock To find lock unlock settings swipe up Settings Security Fingerprint Notifications Double tap a notification in the lock screen to open it You ll be prompted to enter your password Tip To prevent notifications from appearing in the lock screen swipe up Settings Notifications tap an app and select On the lock screen Don...

Page 19: ...rite things customize your home screen the way you want Change wallpaper Touch and hold an empty spot on the home screen then tap WALLPAPERS Add a home screen page Drag an app to the right side of the home screen until you see a white bar You can add multiple pages Add shortcuts Swipe up touch and hold an app then drag it to one of your home screen pages To see all your apps swipe up Settings Apps...

Page 20: ... Jan 29 Wi Fi Signal Strength 90 Auto rotate Do Not Disturb Flashlight Bluetooth Airplane Mode Location EDIT Turn Wi Fi on off See all phone settings Set screen brightness Use the flashlight Tap an icon to turn it on off Tap Edit at the bottom of the screen to rearrange your settings and add or remove settings Direct Share In some apps you can share something directly to a contact or conversation ...

Page 21: ...o hear a description or text readout Double tap anywhere on the screen to open or activate the last touched item Swipe using two fingers to scroll through lists or between screens Tip Navigate through your apps and menus to hear how voice readouts work on your phone To turn off TalkBack swipe up Settings Accessibility TalkBack then tap the switch to turn it off Braille Combine your Braille display...

Page 22: ...ou can also swipe up Settings Display Font size Use the slider to change the font size Browser Choose text scaling and other accessibility settings for your browser Tap Chrome Menu Settings Accessibility Tip Select Force enable zoom to allow zooming on all web pages Display brightness Your phone automatically adjusts the screen brightness when you re in bright or dark places But you can set your o...

Page 23: ...tibility visit www motorola com hacphones You may also want to consult your hearing health professional who should be able to help you get the best results Settings Tap Phone Menu Settings Accessibility Hearing aids Call volume During a call press the side volume buttons to set a call volume that works for you Position During a call hold the phone to your ear as normal and then rotate move it to g...

Page 24: ...Power button Multi task While you re on a call tap Home to hide the call screen and look up a phone number address or open other apps To reopen the call screen swipe the status bar down and tap Ongoing call Contacts To search your contacts tap Favorite contact Have someone you call all the time Touch and hold an empty spot on the home screen tap WIDGETS then touch and hold the Direct dial widget D...

Page 25: ...te When you hold your phone to your ear the touchscreen goes dark to avoid accidental touches When you move the phone away from your ear the screen lights up again Don t use covers or screen protectors even clear ones that cover the proximity sensor above the touchscreen Recent calls View your calls with newest first and then call text or store them Find it Phone To return a call tap next to the c...

Page 26: ... your phone is locked Emergency numbers vary by country Your pre programmed emergency number s may not work in all locations and sometimes an emergency call cannot be placed due to network environmental or interference issues 1 Tap Phone if your phone is locked drag up to unlock it then tap Emergency 2 Enter the emergency number 3 Tap to call the emergency number Note Your phone can use location b...

Page 27: ...acts In the Contacts list tap Tip Or from the home screen tap the Google search box and enter a contact s name Share a contact Tap a contact then tap Menu Share to send it in a message or email via a Bluetooth connection or save to Google Drive Tip In some apps like Contacts you can share directly with a contact See Direct Share Shortcuts Tap a contact then tap Menu Place on Home screen to add a s...

Page 28: ...s from social networks will be hidden if you tap Delete To view these contacts or delete them permanently use the social network s app or website To hide the contacts from an account in your Contacts list tap Menu Contacts to display Tap an account type to show it Tap Customize to uncheck accounts you always want to hide Get contacts Get all your contacts in one place To add your social networking...

Page 29: ...tails Share contacts Send a contact in a message or email via a Bluetooth connection or save to Google Drive Find it Swipe up Contacts To share a contact tap it then tap Menu Share and choose how you want to send it Note You can t share your social network contacts My details Find it Swipe up Contacts To store your user profile tap ME at the top of the contact list ...

Page 30: ...message In a conversation touch and hold a message for more options such as forwarding it Delete To delete a whole thread of messages touch and hold the thread then tap to delete Screen search To access information based on your current screen touch and hold Home For more information see Screen search Save pictures Touch and hold a picture and then tap to save it To see the picture swipe up Photos...

Page 31: ...of your email accounts To add other personal email accounts to the Gmail app swipe up Settings Accounts Add account For Microsoft Exchange server work email accounts tap Add account Exchange and enter details from your IT administrator Change account settings To change the settings for a Gmail or email account swipe up Gmail Settings then tap the account name Delete accounts Swipe up Settings Acco...

Page 32: ...fter you close an alert you can reopen it by swiping up Settings Sound Emergency broadcasts Tip Emergency alerts have a special sound and vibration that is two seconds long followed by one second then another one second To choose which types of alerts you receive swipe up Settings Sound Emergency broadcasts The U S and local governments send these alerts through your service provider So you will a...

Page 33: ...under the cursor to move it Symbols Touch and hold a letter to enter the small number or symbol at the top of it To enter several numbers or symbols tap Double letters Circle a letter to enter two of them Capital letters Tap or drag it to the letter you want to capitalize Special characters Touch and hold a letter to choose from other special characters Word prediction While you re typing word sug...

Page 34: ...ard To add or edit the words that your phone suggests and recognizes tap Personal dictionary Cut copy paste Cut copy and paste names phone numbers addresses quotes or anything else in a text box 1 To highlight a word touch and hold it To highlight more words drag the selector at the edge of the highlight Or to select everything tap Settings SELECT ALL 2 Tap CUT or COPY Tip Tap SHARE to send the te...

Page 35: ... a stopwatch tap Tip To set your current date time time zone and formats swipe up Settings Date time Calendar See all your events all in one place Find it Swipe up Calendar 29 January 29 Fri 10 AM 5 PM 4 PM 3 PM 2 PM 1 PM 12 PM 11 AM Weekly Project Meeting Start hangout with Alexis https plua Google com hangouts Pick up snacks for the party 11 35 Jump to a diﬀerent day Add a new event Tap to refre...

Page 36: ... your Corporate account see Email To choose what to sync from your Corporate account swipe up Settings Accounts tap your account then check options like Calendar Contacts or Mail Office network To connect your office network with a Virtual Private Network connection see Virtual Private Networks VPN Google Drive Keep all your photos videos documents and more safely in one place private unless you c...

Page 37: ...rprint sensor until your phone vibrates to start Google Say Ok Google Things to do Nearby events The Bordertown Devils University Auditorium Tomorrow 8 00 PM Capital Cities Music Festival Merrill Civic Center East Wed May 22 Sun May 26 W W W We We We We Wed d d d d d d d M M M M M M M Ma a a a a ay ay ay ay ay ay ay y y ay ay ay y y y y 2 2 2 2 2 2 2 2 2 2 2 2 2 22 2 2 2 2 2 2 2 S S S Su Su Su Su ...

Page 38: ...nd and rent movies and TV shows to watch on your phone tablet or computer Find it Swipe up Play Movies TV To shop rent or watch on a computer go to www google com play and choose Movies TV YouTube Watch videos from YouTube users everywhere or log in to your account to share your own Find it Swipe up YouTube ...

Page 39: ...ote If you can t connect contact your service provider Mobile sites Some websites automatically show you a mobile version of their page if you want to show the standard computer versions of all websites tap Menu Request desktop site Reload If a page doesn t load correctly tap Menu Tabs To open a new tab tap Menu New tab If you have more than one browser page open tap Recents to move from one to an...

Page 40: ...ld it then tap Download image To see the picture tap Photos Download To download apps or phone updates see Download apps or Update your phone Browser options To change your browser security settings text size and other options tap Menu Settings Safe surfing searching Keep track of what your browser and searches show Incognito To open a tab that won t appear in your browser or search history tap Ch...

Page 41: ...settings GALLERY SETTINGS Record video Tips tricks Take a selfie Tap in the camera screen to switch to the front camera Record a video Tap Tap to start recording Then tap to stop recording Capture a still shot during a video Tap on the screen while recording to save a photo View share or delete To open your gallery swipe the camera screen left Pick a photo or video Choose to share or Menu for more...

Page 42: ...fect for better pictures in challenging lighting situations such as outdoors Flash Set to On Off or Auto Beautify With the front facing camera smooth skin and beautify faces Set to Auto Manual or Off Timer Set a timer to 3 or 10 seconds To find these options tap Menu in the camera screen Options Professional mode Control all camera settings manually Slow motion Take a slow motion movie True B W Ta...

Page 43: ... perfect focus Find it Camera Menu Depth enabled Note Depth Enabled mode is not available when using the front camera 1 Tap Menu Depth enabled 2 Line up your subjects Tap the screen to change the focal point Tip For best results the subject in focus should be 2 6 feet away When photographing people aim for the waist up 3 Tap to take the photo and hold your camera steady Edit depth enabled photos P...

Page 44: ...en double tap or drag two fingers apart or together on the screen Tip Turn your phone sideways for a landscape view Wallpaper or contact photo Open a picture then tap Menu Use as Wallpaper or Contact photo Edit Open a picture then tap Slideshow Tap a picture then tap Menu Slideshow To stop the slideshow tap the screen Tip To show the slideshow on a television or other device see Connect transfer C...

Page 45: ...can also select Next Pause or Previous by swiping down the notification bar or using the controls on your unlock screen Home screen widget Control music playback from the home screen by adding the Google Play Music widget Playlists Tap Menu next to a song in your library to add it to a playlist or show more options To edit rename or delete a playlist touch and hold its name in your library Downloa...

Page 46: ...es map views settings help and more Tips tricks Now on Tap In the map screen touch and hold Home to see information based on the current map See Screen search Find an address In the search field enter an address or something you re looking for like restaurant The map moves to show the address or local suggestions Tap the address info at the bottom for more details Get directions Tap then enter a p...

Page 47: ...ettings Get to the most used settings quickly Swipe the status bar down with two fingers See Quick settings Bluetooth devices To connect a Bluetooth headset keyboard or other device tap Bluetooth Wi Fi networks To connect tap Wi Fi Wi Fi hotspot To make your phone a hotspot check out Wi Fi hotspot USB cable You can use your phone s micro USB port to exchange media and other files with a connected ...

Page 48: ...like 0000 Tip Tap to rename the device When the device connects the Bluetooth connected indicator appears at the top of the screen To automatically disconnect or reconnect a device like a wireless headset anytime just turn the device off or on Note Using a mobile device or accessory while driving may cause distraction and may be illegal Always obey the laws and drive safely Manage devices To manua...

Page 49: ...hone automatically reconnects to available networks it has used before If a router previously had no internet connection your phone will not automatically connect to it Wi Fi hotspot Your can make your phone a Wi Fi hotspot to provide portable convenient internet access to other Wi Fi enabled devices This feature may require an additional subscription service from your carrier Note Keep it secure ...

Page 50: ...on your computer may indicate that drivers are being installed Follow any prompts you see to complete the installation This may take a few minutes For Microsoft Windows On your computer choose Start then select Windows Explorer from your list of programs In Windows Explorer your phone will appear as a connected drive mass storage device where you can drag and drop files or it will appear as an MTP...

Page 51: ...Receive web links e coupons brochures maps and more from an NFC tag Look for the NFC logo on posters signs store displays and other areas Just touch the back of your phone to the logo to receive its tag information Bluetooth Wi Fi one touch setup Just touch your phone to an NFC enabled Bluetooth device or Wi Fi access point to automatically pair or connect with the device Mobile payment You can us...

Page 52: ... them to stop an app from doing this tap it and then turn off Background data Note Usage information is provided to help you manage your phone This may not match the amounts charged by your service provider as they re not measured in the same way Your cloud One account with access to everything everywhere phone tablet computer Sync your Google account When you log in to the same Google account all...

Page 53: ...her device you ll need to format it Before doing so please remember that formatting erases all the data stored on your microSD card Tip Use a Class 10 microSD card for better user experience Note Your phone supports microSD cards up to 128 GB Mount or unmount memory card To mount an microSD card just put it in your phone see If you need to insert SIM and memory cards open the SIM card tray To unmo...

Page 54: ... up Settings More Cellular networks Note Your phone supports most networks Contact your service provider for help Airplane mode Use airplane mode to turn off all your wireless connections useful when flying Swipe the status bar down with two fingers and tap Airplane mode Note When you select airplane mode all wireless services are disabled You can then turn Wi Fi and or Bluetooth power back on if ...

Page 55: ...cryption settings for your phone 11 35 Screen lock To keep your phone secure you can make the touchscreen lock when it goes to sleep Find it Swipe up Settings Security Screen lock then select the lock type None Turn off the screen lock Swipe Touch and drag up to unlock Pattern Draw a pattern to unlock PIN Enter four to sixteen digits to unlock Password Enter four to sixteen letters digits or symbo...

Page 56: ...this feature but to encrypt your phone and require a PIN or password whenever you turn on your phone swipe up Settings Security Encrypt phone Backup restore Find it Swipe up Settings Backup reset then tap the Back up my data switch to turn it on Your Google account data is backed up online If you reset or replace your phone just log in to your Google account to restore the contacts events and othe...

Page 57: ...elp You can also view the Google help centers online at www google com support Where is my legal safety and regulatory information In order to provide you with better access to this important information we ve made the materials accessible from the phone s settings menu and on the web Review these materials prior to using your device To access the materials from a connected phone go to Settings Le...

Page 58: ... to be accurate at the time of printing Motorola reserves the right to change or modify any information or specifications without notice or obligation Note The images in this guide are examples only MOTOROLA the stylized M logo MOTO and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings LLC LENOVO is a trademark of Lenovo Google Android Google Play and ...

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