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Troubleshooting
Reset
To reset your phone to factory settings and erase all
the data on your phone, touch Menu
>
Settings
>
Privacy
>
Factory Data Reset
>
Reset phone
.
Warning:
All downloaded apps and user data on your
phone will be deleted. Data on your memory card will
not be deleted.
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touchs and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 3), then replace and turn on your phone as usual.
Service & Repairs
If you have questions or need assistance, we're here
to help.
Go to www.motorola.com/support, where you can select
from a number of customer care options. You can also
contact the Motorola Customer Support Centre at
1-800-331-6456 (United States), 1-888-390-6456 (TTY/
TDD United States for hearing impaired), or
1-800-461-4575 (Canada).