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Motorola moto g4 PLAY, User Manual

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Motorola moto g4 PLAY User Manual Download Page 3

Check it out

3

Check it out

When you’re up and running, be sure to explore what your 
phone can do.

• Watch:

 Watch your favorite TV channels when you’re 

away from home. See “

Photos & videos

” on page 42.

• Automate: 

Optimize and customize your phone with 

the Motorola Experience. See “

Discover your Moto app 

features

” on page 14.

• Connect: 

Reach out and connect with Wi-Fi networks, 

Bluetooth® devices, or just by touching NFC phones. See 
“

Connect & transfer

” on page 47.

Tip:  

You don’t need to carry this guide with you. You can 

view all of these topics in your phone—from the home 
screen tap Apps 

 >   

Help

.

Contents

Check it out ............................................................ ...2

At a glance.............................................................. ...3

Start ......................................................................... ...5

Home screen & apps ...............................................10

Control & customize ............................................. ...16

Accessibility ........................................................ 21

Calls ....................................................................... ...24

Contacts ................................................................ ...27

Messages ..................................................................30

Type ....................................................................... ...33

Organize ............................................................... ...35

Google Apps™ ...................................................... ...37

Browse................................................................... ...39

Photos & videos .......................................................41

Play Music ................................................................44

Locate & navigate ................................................ ...45

Connect & transfer .................................................46

Protect .................................................................. ...53

Want more? .......................................................... ...56

Copyright & Trademarks ........................................ 58

Summary of Contents for moto g4 PLAY

Page 1: ...User guide ...

Page 2: ......

Page 3: ...nnect with Wi Fi networks Bluetooth devices or just by touching NFC phones See Connect transfer on page 47 Tip You don t need to carry this guide with you You can view all of these topics in your phone from the home screen tap Apps Help Contents Check it out 2 At a glance 3 Start 5 Home screen apps 10 Control customize 16 Accessibility 21 Calls 24 Contacts 27 Messages 30 Type 33 Organize 35 Google...

Page 4: ...e See Get help more on page 57 Note Certain apps and features may not be available in all countries This product meets the applicable national or international RF exposure guidance SAR guideline when used normally against your head or when worn or carried at a distance of 1 0 cm from the body The SAR guideline includes a considerable safety margin designed to assure the safety of all persons regar...

Page 5: ...new wallpaper sounds and more Redecorate your home screen on page 20 More megapixels for clearer photos Take photos on page 43 Access the internet Browse on page 40 Browse shop and download apps Download apps on page 14 Keep your info safe Set up your password and more Protect on page 54 Never get lost again Locate navigate on page 46 Save data charges Use Wi Fi Wi Fi Networks on page 49 Stuck Con...

Page 6: ...M card or insert an optional microSD memory card follow these instructions Caution Make sure you use the correct size SIM cards and don t cut the SIM cards Don t use tools to remove the battery doing so may damage your phone Turn your phone upside down Put your fingernail in the notch on the bottom corner Press your thumb in the center of the back cover Pry away the cover 1 2 3 h Remove the back c...

Page 7: ...nding on what you use that can take a lot of power When your phone is stationary not charging or not in use for a period of time unnecessary background processes are shut down to optimize battery life To see what s using up battery power tap Apps Settings Battery To help improve battery life tap Apps Settings Battery Menu Battery saver Tip To quickly open Settings swipe the status bar or lock scre...

Page 8: ...y yourself doing so may damage the battery and could cause burning and injury If your phone becomes unresponsive try a reboot press and hold the Power button until the screen goes dark and your phone restarts Setup Wizard After you power on let the Setup Wizard walk you through the registration process Just select your language and follow the screen prompts to get started If you use Gmail you alre...

Page 9: ...you can choose to back up your contacts messages photos and more on Verizon Cloud and view them anytime anywhere on any device Your content can be easily restored if your phone is lost or damaged or if you get a new phone Old phone to new phone If you used Verizon Cloud on your old phone copying your personal stuff from your old phone to your new phone is easy On your old phone Tap Apps Cloud then...

Page 10: ...our phone Signing in to your Google account copies your apps if they are backed up to the cloud For phones that support copying music not all music can be copied If you want to know more you can search online to learn about digital rights management or DRM protected files ...

Page 11: ... Apps touch and hold an app then drag it to one of your home screen pages To see all your apps tap Apps Apps To remove an app from a home screen page touch and hold the app then drag it to Remove The app isn t removed from your phone just the home screen To uninstall apps from your home screen touch and hold the app then drag it to Uninstall You can t uninstall some apps See Take care of your apps...

Page 12: ...ls Tip Getting too many notifications Touch and hold a notification to see which app is sending them to you Then you can turn them off Tip To quickly change common settings swipe the status bar down with two fingers For more see Quick settings Icons at the top right of the screen tell you about phone 6KRZ PH KRZ VWHS E VWHS RPH FRQ JORVVDU RZ WR YLGHRV HDUQ DERXW 0RWRUROD IHDWXUHV 3HUVRQDOL H RXU ...

Page 13: ...ese options Total silence Turn off all sounds and alarms Override sound settings from other apps Set how long to stay in this mode or choose indefinitely Alarms only Set how long you want to only hear alarms or choose indefinitely Tap MORE SETTINGS to customize which other interruptions to receive Priority only Set how long you want to only hear priority interruptions or choose indefinitely Tap MO...

Page 14: ...ps tricks Want to hide sensitive or private notifications Tap Apps Moto Display and set which apps can show notifications and how much to display When you see a notification on your screen swipe up and hold to see details without unlocking your phone Use Moto Display to pause or restart your music when your phone is sleeping Download apps Google Play Get music movies books apps games and more Find...

Page 15: ...ity then tap the Unknown sources switch to turn it on For information about downloading files from your browser see Downloads Choose carefully Here are a few tips To help prevent spyware phishing or viruses use apps from trusted sites like Google Play In Google Play check the app s ratings and comments before installing If you doubt the safety of an app don t install it Apps use up memory data bat...

Page 16: ...tall apps from Google Play tap Apps Play Store then tap My Apps games The apps you downloaded are listed and available for download See app details Tap Apps touch and hold an app then drag it to App info See app data usage To show which apps are using the most data tap Apps Settings Data usage For more see Data use Update your phone Use your phone or computer to check download and install phone so...

Page 17: ...ers For even more settings tap Can t find a setting Tap Apps Settings Controls and gestures Touch Find your way around Tap Choose an icon or option Touch and hold See more options Drag Move items on the home screen Flick Quickly open or delete items Swipe Scroll through lists or between screens Pinch or double tap Zoom in and out on websites photos and maps Twist Twist a map with two fingers to ro...

Page 18: ... Power button again Reboot To reboot your phone press and hold the Power button until the screen goes dark and your phone restarts Tip To add security to your phone see Protect Volume buttons Your volume buttons help in a few ways Ringer volume Press the buttons when your phone is ringing to silence it Earpiece volume Press the buttons during a call Music video volume Press the buttons during a so...

Page 19: ...cations Double tap a notification in the lock screen to open it You ll be prompted to enter your password Tip To prevent notifications from appearing in the lock screen tap Apps Settings Sound notification When device is locked Don t show notifications at all Owner info To add a message to your lock screen tap Apps Settings Security Lock screen message To set your message tap Back Tip Don t put yo...

Page 20: ... hold an empty spot on the home screen then tap WALLPAPERS Add a home screen page Drag an app to the right side of the home screen until you see a white bar You can add multiple pages Add shortcuts Tap Apps touch and hold an app then drag it to one of your home screen pages To see all your apps tap Apps and swipe up Create shortcut folders Drag one shortcut onto another Add more shortcuts by dragg...

Page 21: ...tions See all phone settings Set screen brightness Turn the flashlight on off When you select the share option within an app a list of contacts with app icons will pop up Then select the contact and send Accessibility See hear speak feel and use Accessibility features are there for everyone helping to make things easier Find it Apps Settings Accessibility Note For general information accessories a...

Page 22: ...re and install it on your phone 2 Tap Apps Settings Accessibility BrailleBack 3 Turn on your Braille display and put it in Bluetooth pairing mode 4 On your phone tap Apps Settings Bluetooth then tap the switch at the top to turn it on and scan 5 Tap the name of your Braille display to pair it with the phone Accessibility shortcut Use simple gestures to quickly activate Talkback and other accessibi...

Page 23: ...ibility Tip Select Force enable zoom to allow zooming on all web pages Display brightness Your phone automatically adjusts the screen brightness when you re in bright or dark places But you can set your own brightness level instead Swipe the status bar or lock screen down with two fingers and drag the slider to set brightness level Note Setting brightness to a high level decreases your phone s bat...

Page 24: ... should be able to help you get the best results Settings Tap Phone Menu Settings Accessibility Hearing aids Call volume During a call press the side volume buttons to set a call volume that works for you Position During a call hold the phone to your ear as normal and then rotate move it to get the best position for speaking and listening TTY U S some countries only You can use your phone in TTY m...

Page 25: ...utton Multi task While you re on a call tap Home to hide the call screen and look up a phone number address or open other apps To reopen the call screen swipe the status bar down and tap Ongoing call Contacts To search your contacts tap Favorite contact Have someone you call all the time Touch and hold an empty spot on the home screen tap WIDGETS then touch and hold the Direct dial widget Drag it ...

Page 26: ...ct a message to immediately send it End a call Tap During a call Tap Mute on the call screen to mute the call To hide the call screen tap Home To reopen it swipe the status bar down and tap Ongoing call Note When you hold your phone to your ear the touchscreen goes dark to avoid accidental touches When you move the phone away from your ear the screen lights up again Don t use covers or screen prot...

Page 27: ...umbers you can call under any circumstances even when your phone is locked Emergency numbers vary by country Your pre programmed emergency number s may not work in all locations and sometimes an emergency call cannot be placed due to network environmental or interference issues 1 Tap Phone if your phone is locked drag up to unlock it then tap EMERGENCY 2 Enter the emergency number 3 Tap to call th...

Page 28: ... a contact Tap a contact then tap Menu Share to send it in a message or email or use a Bluetooth connection Google Drive Tip In some apps like Contacts you can share directly with a contact See Direct Share on page 21 Shortcuts Tap a contact then tap Menu Place on Home screen to add a shortcut for the contact on your home screen Synchronize On your phone tap Apps Settings Accounts choose your Goog...

Page 29: ... be hidden if you tap Delete To view these contacts or delete them permanently use the social network s app or website To hide the contacts from an account in your Contacts list tap Menu Contacts to display Tap an account type to show it Tap Customize to uncheck accounts you always want to hide Get contacts Get all your contacts in one place To add your social networking contacts tap Apps Settings...

Page 30: ... a contact in a message or email or use a Bluetooth connection Google Drive Find it Apps Contacts To share a contact tap it then tap Menu Share and choose how you want to send it Note You can t share your social network contacts My details Find it Apps Contacts To store your user profile tap Set up my profile under ME at the top of the contact list ...

Page 31: ...the create message screen touch and hold to start recording Speak your message then release to send the message Forward a message In a conversation touch and hold a message for more options such as forwarding it Save attachments Touch and hold a picture to save it To see the picture tap Apps Photos Download Voice entry Tap a text box then tap on the keyboard Tip If you don t see on the keyboard ta...

Page 32: ...sage Messaging or Hangouts to send and receive your text messages To set Message Messaging or Hangouts as your default messaging app Find it Apps Settings Apps Message or Messaging or Hangouts then Open by default For more about Hangouts see Chat using Hangouts Gmail Send and receive email from all of your personal accounts even if they re not Gmail accounts You can manage your accounts in Gmail a...

Page 33: ...all Change settings Tap to see your old hangouts change your profile pic other settings and more Chat from a computer You can chat from a computer too Find out more at www google com hangouts Wireless Emergency Alerts U S some countries only Wireless Emergency Alerts also known as CMAS or PLAN is a U S national emergency alert system Emergency alerts can pop up to tell you about a national or loca...

Page 34: ...then tap there again to add it to your dictionary Symbols Touch and hold a letter to enter the small number or symbol at the top of it To enter several numbers or symbols tap Double letters Circle a letter to enter two of them Capital letters Tap or drag it to the letter you want to capitalize Special characters Touch and hold a letter to choose from other special characters Word prediction While ...

Page 35: ...ur phone suggests and recognizes tap Personal dictionary Cut copy paste Cut copy and paste names phone numbers addresses quotes or anything else in a text box 1 To highlight a word touch and hold it To highlight more words drag the selector at the edge of the highlight Or to select everything tap Settings SELECT ALL 2 Tap CUT or COPY Tip Tap SHARE to send the text to another app on your phone or t...

Page 36: ...h and hold it To set your current date time time zone and formats tap Apps Settings Date time Calendar See all your events all in one place Find it Apps Calendar Change the view Tap the month at the top to choose a date to view Or tap to choose Schedule Day 3 Day Week or Month Go to today s date Tap at the top Add events Tap enter event details then tap SAVE Tip Alternatively tap a time on the cal...

Page 37: ...what to sync from your Corporate account tap Apps Settings Accounts Corporate tap your account then check options like Calendar Contacts or Email Office network To connect your office network with a Virtual Private Network connection see Virtual Private Networks VPN Google Drive Keep all your photos videos documents and more safely in one place private unless you choose to share Available on Googl...

Page 38: ...oughout the day just as you need them To get started touch and hold Home then follow the on screen prompts 5C 1M QQING 6JKPIU VQ FQ 0GCTD GXGPVU 6JG QTFGTVQYP GXKNU 7PKXGTUKV WFKVQTKWO 6QOQTTQY 2 CRKVCN KVKGU WUKE GUVKXCN GTTKNN KXKE GPVGT CUV 9GF C ţ 5WP C 9 9 9 9G 9G 9G 9G 9GF F F F F F F F C C C C C C C C C C C ţ 5 5 5 5W 5W 5W 5W 5WP P P P P P C C C C C C Set reminders customize or change sett...

Page 39: ...o watch on your phone tablet or computer Find it Apps Play Movies TV To shop rent or watch on a computer go to www google com play and choose Movies TV YouTube Watch videos from YouTube users everywhere or log in to your account to share your own Find it Apps YouTube ...

Page 40: ...h In the home screen tap the Google search box and enter text to search Note If you can t connect contact your service provider Mobile sites Some websites automatically show you a mobile version of their page if you want to show the standard computer versions of all websites tap Menu Request desktop site Reload If a page doesn t load correctly tap Menu Tabs To open a new tab tap Menu New tab If yo...

Page 41: ...e picture tap Apps Photos Download To download apps or phone updates see Download apps or Update your phone Browser options To change your browser security settings text size and other options tap Menu Settings Safe surfing searching Keep track of what your browser and searches show Incognito To open a tab that won t appear in your browser or search history tap Apps Chrome Menu New Incognito tab C...

Page 42: ...a Record a video Tap in the camera screen and select Video Tap to start recording Then tap to stop recording Capture a still shot during a video Tap on the screen while recording to save a photo View share or delete To open your gallery swipe the camera screen left Pick a photo or video Choose to share or Menu for more options like printing Change settings To open camera options swipe the camera s...

Page 43: ...HDR high dynamic range effect for better pictures in challenging lighting situations such as outdoors Flash Set On Off or Auto Flash Beautify With the front facing camera smooth skin and beautify faces Set to Auto Manual or Off Options Timer Set a timer to 3 seconds or 10 seconds To find these options tap in the camera screen Options Panorama Take a wide angle shot Use the on screen guide to slowl...

Page 44: ...album Zoom Open a photo in your gallery then double tap or drag two fingers apart or together on the screen Tip Turn your phone sideways for a landscape view Wallpaper or contact photo Open a picture then tap Menu Use as Wallpaper or Contact photo Edit Open a picture then tap Slideshow Tap a picture then tap Menu Slideshow To stop the slideshow tap the screen Tip To show the slideshow on a televis...

Page 45: ...while your music plays tap Home To return to the music player swipe the status bar down and tap the song title Tip You can also select Next Pause or Previous by swiping down the notification bar or using the controls on your unlock screen Home screen widget Control music playback from the home screen by adding the Google Play Music widget Playlists Tap Menu next to a song in your library to add it...

Page 46: ... tricks Now on Tap In the map screen touch and hold Home to see information based on the current map See Now on Tap on page 38 Find an address In the search field enter an address or something you re looking for like restaurant The map moves to show the address or local suggestions Tap the address info at the bottom for more details Get directions Tap then enter a place or address Save an address ...

Page 47: ...ect a Bluetooth headset keyboard or other device tap Bluetooth Wi Fi networks To connect tap Wi Fi Wi Fi hotspot To make your phone a hotspot check out Wi Fi hotspot USB cable You can use your phone s micro USB port to exchange media and other files with a connected computer To change the type of USB connection check out USB cables Automatic connections When Bluetooth or Wi Fi power is on your pho...

Page 48: ...of the screen To automatically disconnect or reconnect a device like a wireless headset anytime just turn the device off or on Note Using a mobile device or accessory while driving may cause distraction and may be illegal Always obey the laws and drive safely Manage devices To manually reconnect your phone with a paired device tap the device name in the list To manually disconnect your phone from ...

Page 49: ...not automatically connect to it Wi Fi hotspot Note This phone supports apps and services that may use a lot of data so make sure your data plan meets your needs Contact your service provider for details Your can make your phone a Wi Fi hotspot to provide portable convenient internet access to other Wi Fi enabled devices Note Keep it secure To protect your phone and hotspot from unauthorized access...

Page 50: ...ation This may take a few minutes For Microsoft Windows On your computer choose Start then select Windows Explorer from your list of programs In Windows Explorer your phone will appear as a connected drive mass storage device where you can drag and drop files or it will appear as an MTP or PTP device that lets you use Windows Media Player to transfer files For more instructions or driver files vis...

Page 51: ...all apps tap Menu Restrict background data Note Usage information is provided to help you manage your phone This may not match the amounts charged by your service provider as they re not measured in the same way Your cloud One account with access to everything everywhere phone tablet computer Sync your Google account When you log in to the same Google account all devices can get to all the same ap...

Page 52: ...er device you ll need to format it Before doing so please remember that formatting erases all the data stored on your SD card Tip Use a Class 10 SD card Note Your phone supports SD card up to 128 GB Mount or unmount memory card To mount an SD card just put it in your phone see If you need to insert SIM and memory cards remove the back cover To unmount your SD card so you can take it out of your ph...

Page 53: ...Airplane mode Use airplane mode to turn off all your wireless connections useful when flying Swipe the status bar down with two fingers and tap Airplane mode Note When you select airplane mode all wireless services are disabled You can then turn Wi Fi and or Bluetooth power back on if permitted by your airline Other wireless voice and data services such as calls and text messages remain off in air...

Page 54: ...you can make the touchscreen lock when it goes to sleep Find it Apps Settings Security Screen lock then select the lock type None Turn off the screen lock Swipe Touch and drag up to unlock Pattern Draw a pattern to unlock PIN Enter four to sixteen digits to unlock Password Enter four to sixteen letters digits or symbols to unlock To change when your touchscreen goes to sleep tap Apps Settings Disp...

Page 55: ...e is stolen You shouldn t need to use this feature but to encrypt your phone and require a PIN or password whenever you turn on your phone tap Apps Settings Security Encrypt phone Backup restore Find it Apps Settings Backup reset then tap the Back up my data switch to turn it on Your Google account data is backed up online If you reset or replace your phone just log in to your Google account to re...

Page 56: ...Protect 56 Stolen phone Your phone has Android Device Manager You can remote lock or reset your device to protect your device from thieves For details see www google com android devicemanager ...

Page 57: ...tap Apps Help for interactive tutorials Google help In almost every Google app you can tap Menu Help You can also view the Google help centers online at www google com support Where is my legal safety and regulatory information In order to provide you with better access to this important information we ve made the materials accessible from the phone s settings menu and on the web Review these mate...

Page 58: ... here to help Go to www motorola com support where you can select from a number of customer care options You can also contact the Motorola Customer Support Center at 1 800 734 5870 United States 1 888 390 6456 TTY TDD United States for hearing impaired or 1 800 461 4575 Canada ...

Page 59: ...on contained in this guide are based upon the latest available information and believed to be accurate at the time of printing Motorola reserves the right to change or modify any information or specifications without notice or obligation Note The images in this guide are examples only MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC Androi...

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