Motorola ML900 HK1223 Owner'S Manual Download | Manualshive

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When Traveling .......................................................................7-5

Chapter 8 Troubleshooting...................................................8-1

Preliminary Checklist ..............................................................8-2
Solving Common Problems.....................................................8-3

Battery Problems................................................................8-4
Bluetooth Problems............................................................8-4
DVD/Combo/DVD Dual Drive Problems .........................8-4
Display Problems...............................................................8-5
Fingerprint Recognition Problems.....................................8-7
Hardware Device Problems................................................8-7
Hard Disk Drive Problems.................................................8-8
Infrared Problems...............................................................8-8
Keyboard, Mouse, and Touchpad Problems ......................8-9
LAN Problems ...................................................................8-9
WLAN Problems..............................................................8-10
Modem Problems .............................................................8-11
Power Management Problems..........................................8-12
Software Problems ...........................................................8-12
Sound Problems ...............................................................8-13
Startup Problems..............................................................8-13
Other Problems ................................................................8-14

Resetting the Computer .........................................................8-15

Appendix A ...........................................................Specifications A-1

Appendix B .............................Fingerprint Recognition System B-1

Finger Placement .................................................................... B-2
Using the Fingerprint Recognition System Utility ................. B-3

Appendix C ............................................Regulatory Information C-1

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Summary of Contents for ML900 HK1223

Page 1: ...i ML900 Rugged Notebook Pentium M Model Model HK1223 HK1311A Motorola Inc All rights reserved Owner s Manual R02 Part No 6880309T59 ...

Page 2: ...ML900 Operation Manual Pentium M Models HK1223 HK1311A 0114 3001 R02 January 2007 ...

Page 3: ...mation in this manual is subject to change without notice COPYRIGHT Copyright 2005 Motorola Inc All rights reserved No part of this manual may be transmitted stored in a retrieval system or translated into any language or computer language in any form or by any means without the prior written permission of Motorola Inc ...

Page 4: ... not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the inter...

Page 5: ...between the radiator and your body To assure continued compliance any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference C...

Page 6: ...placé loin des fenêtres afin de fournir un écran de blindage maximal Si le matériel ou son antenne d émission est installé à l extérieur il doit faire l objet d une licence SAFE USAGE NOTIFICATION For reason of personal safety and optimal radio performance Motorola has designed the ML900 with an intended purpose and position of use either in a secured vehicle docking station or on the top of an of...

Page 7: ... your RF exposures For additional information on exposure requirements or other training information visit http www motorola com rfhealth Electromagnetic Interference Compatibility NOTE Nearly every electronic device is susceptible to electromagnetic interference EMI if inadequately shielded designed or otherwise configured for electromagnetic compatibility Facilities To avoid electromagnetic inte...

Page 8: ...lt the manufacturer of your device to determine if it is adequately shielded from RF energy Your physician may be able to assist you in obtaining this information Driver Safety Always abide by the laws and regulations on the use of computers and or integrated radios in the area where you drive When using your notebook and or radio while driving please Give full attention to driving and to the road...

Page 9: ...Blasting Caps and Areas To avoid possible interference with blasting operations turn off your ruggedized notebook when you are near electrical blasting caps in a blasting area or in areas posted Turn off two way radio Obey all signs and instructions Operational Cautions Antennas Do not use the integrated radios of any ruggedized notebook that has a damaged antenna If a damaged antenna comes into c...

Page 10: ...onal non exclusive non transferable right to use the Software subject to the Conditions Of Use set forth in Section 2 below and the terms and conditions of this Agreement Section 2 CONDITIONS OF USE 2 1 Use of the Software outside of the conditions set forth herein is strictly prohibited and will be deemed a breach of this Agreement 2 2 You shall use the Software i only for Your internal business ...

Page 11: ...ectual property Section 4 CONFIDENTIALITY You acknowledge that all Software contains valuable proprietary information and trade secrets and that unauthorized or improper use of Software will result in irreparable harm to Motorola for which monetary damages would be inadequate and for which Motorola will be entitled to immediate injunctive relief Accordingly You will limit access to Software to emp...

Page 12: ...immediately without notice upon a breach of this Agreement by You Otherwise this Agreement may be terminated by either party upon thirty 30 days prior written notice Within thirty 30 days after termination of this Agreement You will certify to Motorola in writing that through Your best efforts and to the best of Your knowledge the original and all copies in whole in part in any form of the Softwar...

Page 13: ...7 19 Section 12 GOVERNING LAW This Agreement shall be governed by the laws of the United States of America to the extent that they apply and otherwise by the laws of the State of Illinois Section 13 ASSIGNMENT This Agreement may not be assigned or otherwise transferred by You Section 14 SURVIVAL OF PROVISIONS The parties agree that where the context of any provision indicates an intent that it sha...

Page 14: ...otorola products described in this instruction manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs including the exclusive right to copy or reproduce in any form the copyrighted computer program Accordingly any copyrigh...

Page 15: ...rms of this warranty Repaired or replaced Product is warranted for the balance of the original applicable warranty period All replaced parts of the Product shall become the property of Motorola This express limited warranty is extended by Motorola to the original end user purchaser purchasing the Product for purposes of leasing or for commercial industrial or governmental use only and is not assig...

Page 16: ...of the system as a whole under this warranty II GENERAL PROVISIONS This warranty sets forth the full extent Motorola s responsibilities regarding the product Repair replacement or Refund of the purchase price at Motorola s option is the exclusive is the exclusive remedy THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES ...

Page 17: ...nty service IV WHAT THIS WARRANTY DOES NOT COVER A Defects or damage resulting from use of the Product in other than its normal and customary manner B Defects or damage from misuse accident water or neglect C Defects or damage from improper testing operation maintenance installation alteration modification or adjustment D Breakage or damage to antennas unless caused directly by defects in material...

Page 18: ...of a Product sold in the United States and Canada this Warranty is governed by the laws of the State of Illinois and the Province of Ontario respectively VI PATENT AND SOFTWARE PROVISIONS Motorola will defend at its own expense any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or its parts infringe a United States patent and Motorola will pa...

Page 19: ...the lifetime of the product or its parts as established by Motorola Motorola will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or its parts furnished hereunder with software apparatus or devices not furnished by Motorola nor will Motorola have any liability for the use of ancillary equipment or software not furnished by Motor...

Page 20: ...r en ekvivalent typ som rekommenderas av apparattillverkaren Kassera använt batteri enligt fabrikantens instruktion FINNISH VAROITUS Paristo voi räjähtää jos se on virheellisesti asennettu Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin Hävitä käytetty paristo valmistajan ohjeiden mukaisesti ENGLISH CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the ...

Page 21: ...ninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 4 Use caution when installing or modifying telephone lines 5 Avoid using the telephone function other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 6 Do not use the telephone function to report a gas leak in the vicinity of t...

Page 22: ...oltage requirements are found on the product case and or packaging 5 Do not use the adapter if the cord becomes damaged 6 Do not attempt to service the unit There are no serviceable parts inside Replace the unit if it is damaged or exposed to excess moisture ...

Page 23: ...king a Look at the Computer 1 6 Right Side Components 1 6 Left Side Components 1 7 Rear Components 1 8 Front Components 1 9 Bottom Side Components 1 10 Top open Components 1 12 Where to Go from Here 1 14 Chapter 2 Operating Your Computer 2 1 Starting and Stopping the Computer 2 2 Starting the Computer 2 2 Stopping the Computer 2 2 Using the Keyboard 2 4 Typewriter Keys 2 4 Cursor Control Keys 2 5 ...

Page 24: ...7 Configuring the Display Modes 2 18 Using the Audio Features 2 19 Connecting Audio Devices 2 20 Using the Communication Features 2 21 Using the LAN 2 21 Using the Wireless LAN 2 22 Using the Wireless Modem 2 25 Using the GPS 2 27 Using MESH Modem 2 28 Using the Bluetooth 2 28 Using the Embedded EVDO or UMTS Modem 2 29 Chapter 3 Managing Power 3 1 AC Adapter 3 2 Battery Pack 3 3 Charging the Batte...

Page 25: ...the SCU Program 5 2 When to Use 5 2 Starting SCU 5 2 Moving Around and Making Selections 5 3 Main Menu 5 4 Advanced Menu 5 6 Security Menu 5 9 Boot Menu 5 11 Exit Menu 5 12 Chapter 6 Installing Software Drivers 6 1 How to Use the Driver CD 6 2 Installing the Touchscreen Driver 6 6 Chapter 7 Caring for the Computer 7 1 Protecting the Computer 7 2 Using the Password 7 2 Using an Anti Virus Strategy ...

Page 26: ...Hard Disk Drive Problems 8 8 Infrared Problems 8 8 Keyboard Mouse and Touchpad Problems 8 9 LAN Problems 8 9 WLAN Problems 8 10 Modem Problems 8 11 Power Management Problems 8 12 Software Problems 8 12 Sound Problems 8 13 Startup Problems 8 13 Other Problems 8 14 Resetting the Computer 8 15 Appendix A Specifications A 1 Appendix B Fingerprint Recognition System B 1 Finger Placement B 2 Using the F...

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Page 28: ...rmation on power Chapter 4 Expanding Your Computer provides information on installing and using peripheral devices Chapter 5 SCU Setup Configuration Utility describes the SCU program that configures the computer s BIOS settings Chapter 6 Installing Software Drivers describes how to install the drivers and utilities supplied with the computer Chapter 7 Caring for the Computer gives you tips in care...

Page 29: ...y result in loss of data or damage to the computer Keyboard keys are shown in a bold typeset For example Press Enter to complete When keys are joined by a plus sign press the first key and while keeping the first key down press the remaining keys finally release all the keys When necessary keys are also shown in graphics A title command setup item or button that you can see on the screen is shown ...

Page 30: ... where conventional notebook computers just cannot measure up This chapter first tells you step by step how to get the computer up and running You will find instructions for these procedures Unpacking Connecting to AC power Opening the cover Turning on the computer Turning off the computer Then you will find a section briefly introducing the external components of the computer And the last section...

Page 31: ...ng Drivers and User Manual Windows XP Operating System CD Inspect all the items If any item is damaged or missing notify your dealer immediately Keep the shipping carton and packing materials in case you need to ship or store the computer in the future Connecting to AC Power The computer operates either on the external AC power or internal battery power It is suggested that you use AC power when y...

Page 32: ... cord One end terminates with a Tandem blade grounding listed molded on attachments plug with a 6 A 250 V NEMA 6 15P configuration other end terminates with a molded on appliance coupler 1 Make sure the computer is turned off 2 Plug the DC cord of the AC adapter to the power connector on the rear side of the computer 3 Plug the female end of the AC power cord to the AC adapter and the male end to ...

Page 33: ... For information on using battery power see Chapter 3 Opening the Cover CAUTION Be gentle when opening and closing the cover Opening it vigorously or slamming it shut could damage the computer 1 Open the top cover by pulling on the handle inserting your index finger and then pulling on the cover latch 2 Lift up the cover You can tilt the cover forward or backward for optimal viewing clarity Turnin...

Page 34: ...e Shut Down command of your operating system NOTE There are other ways you can stop the computer so that you will be back to where you left off when you next turn on the computer See Stopping the Computer in Chapter 2 for information CAUTION If you have to turn the computer on again immediately after turning it off wait for at least five seconds Turning the computer off and on rapidly can damage i...

Page 35: ...e Components Ref Component Description See Also PC Card Slot Accepts a PC card for additional functions RJ 11 Connector Connects the telephone line P 2 19 USB Ports Each of the two ports connects a USB device such as a USB floppy drive printer digital camera joystick and more P 4 3 RJ 45 Connector Connects the LAN cable Includes a Link Indicator and an Active Indicator P 2 21 DVD Combo DVD Dual Dr...

Page 36: ...option Connects a bluetooth capable device for wireless data transfer P 4 5 Microphone Connector Connects an external microphone P 2 20 Keyboard BIOS Reset Switch Use this to turn off the system when resetting the system using Ctrl Alt Del does not work P 8 15 Audio Output Connector Connects a set of headphones external speakers with amplifier or an audio recording device P 2 20 ...

Page 37: ...h are available as an option Rear Cover Latch Locks the rear cover AV Input Port Connects to a video recording device P 4 7 Power Connector Connects the AC adapter P 1 3 Glows green when the computer is using AC power AC Power Indicator Blinks amber orange when the computer using AC power is in Standby mode P 1 3 Glows green when the battery is fully charged and connected to AC power Battery Charg...

Page 38: ...tereo Speaker Set Sends out sound and voice from the computer P 2 19 Handle Allows you to carry your computer for an easy grip Wireless LAN Antenna Serves as the antenna for the WLAN It is built in the cober latch P 2 22 GPS Antenna option Serves as the antenna for the Global Positioning System GPS It is built in the top cover latch P 2 25 Top Cover Latch Locks the top cover P 1 4 ...

Page 39: ... system and antenna of the optional X bay module DVD Combo DVD Dual Drive Lock Unlock Switch Allows you to lock the DVD Combo DVD Dual drive in place P 2 15 DVD Combo DVD Dual Drive Eject Latch Allows you to remove the DVD Combo DVD Dual drive P 2 15 GPS Antenna Connector Serves as the interface between the system and external GPS antenna P 2 25 ...

Page 40: ...preventing overheating Battery Pack Supplies power to your computer when external power is not connected P 3 3 X bay Interface top right Connects additional wireless modem GPRS GSM or iDEN Mini PCI Slot bottom right Inside is the Mini PCI slot for using an optional Mini PCI card Hard Disk Drive Compartment top left Contains the hard disk drive of your computer P 2 13 Memory Slot bottom left Contai...

Page 41: ...open Components Ref Component Description See Also Fingerprint Scanner Contains the fingerprint sensor P B 1 Keyboard Serves as the data input device of the computer P 2 4 Power Button Turns the computer power ON and OFF P 1 5 ...

Page 42: ... keyboard with optional backlight function P 2 17 Touchpad Serves as the pointing device of the computer P 2 9 Device Indicators Show the current status of the computer s devices DVD Combo DVD Dual drive in use indicator P 2 14 Blinks amber orange when the battery is almost completely discharged P 3 3 Battery charge indicator Glows green when the battery is fully charged and connected to AC power ...

Page 43: ...hapter To install the operating system if your dealer has not already done so See the operating system manual To know more about the operating system Read the operating system manual To install the drivers if your dealer has not already done so See Chapter 6 To set a power on password See Security Menu in Chapter 5 To charge the battery pack for the first time See Charging the Battery Pack in Chap...

Page 44: ... are already a computer user but are new to notebook computers you may choose to read only the parts containing information unique to your computer Described in this chapter are the operating basics of these components Keyboard Touchpad Touchscreen Hard disk drive DVD Combo DVD Dual drive And these features Starting and stopping the computer Video features Audio features Communication features ...

Page 45: ...ograms to run on The most widely used operating system today is Microsoft Windows Stopping the Computer When you finish a working session you can stop the computer by turning off the power or leaving the computer in Standby or Hibernation mode To stop in this mode Do this To start up or resume again Off Follow the shutdown procedure of your operating system This can prevent loss of unsaved data or...

Page 46: ...gs in Windows you can place the computer in Hibernation mode by Closing the display cover Pressing the power button Press the power button If you choose to stop in Standby or Hibernation mode you can return to where you left off the next time you start up the computer See Power Management in Chapter 3 for more information ...

Page 47: ...r to the keys on a typewriter Several keys are added such as the Ctrl Alt Esc and lock keys for special purposes When the lock keys Caps Lock Num Lk and Scroll Lk are pressed their corresponding indicators light up The Control key is normally used in combination with other keys for program specific functions The Alternate key is normally used in combination with other keys for program specific fun...

Page 48: ...he indicator on the screen that lets you know exactly where on your screen anything you type will appear It can take the form of a vertical or horizontal line a block or one of many other shapes Numeric Keypad A 15 key numeric keypad is embedded in the typewriter keys as shown next ...

Page 49: ...on the keyboard To press the Euro sign on the keyboard hold down either of the Alt keys and type 0128 on the numeric keypad of your keyboard To press the Euro sign on an UK keyboard hold down the Alt Gr key and press 4 which has an Euro sign on it Windows Keys The keyboard has two keys that perform Windows specific functions Windows Logo key and Application key The Windows Logo key opens the Start...

Page 50: ...ssed any time to activate special functions of the computer Most hot keys operate in a cyclic way Each time a hot key combination is pressed it shifts the corresponding function to the other or next choice You can easily identify the hot keys with the icons imprinted on the keytop The hot keys are described next Key Description Switches the optional keyboard backlight function on off with 10 level...

Page 51: ...n DOS mode or when playing DVD or MPEG file display switching is not allowed If the display mode is set to 256 colors or lower or in DOS mode there will be only two modes for selecting CRT only and LCD CRT This function only applies to Plug Play CRT monitors Serves as the sleep button that you can define with Windows Power Management See the Power Management in Chapter 3 Switches the LCD backlight...

Page 52: ...he touchpad is a pointing device that allows you to communicate with the computer by controlling the location of the pointer on the screen and making selection with the buttons The touchpad consists of a rectangular pad and four buttons To use the touchpad place your forefinger or thumb on the pad The rectangular pad acts like a miniature duplicate of your display As you slide your fingertip acros...

Page 53: ... destination When you lift your finger from the pad the selected object will drop into place Scroll To scroll is to move up and down or left and right in the working area on the screen The scroll button located between the two buttons under the touchpad can be used to move vertically in a convenient way Press the upper part of the scroll button to move up and the lower part of the scroll button to...

Page 54: ...nd vise versa You can also change the size of the on screen pointer the speed of the pointer and so on To configure the touchpad you can use the standard Microsoft or IBM PS 2 driver if you are using Windows However you can install the touchpad driver supplied with your computer to take advantage of more powerful features For information on installing the driver see How to Use the Driver CD in Cha...

Page 55: ...n the touchscreen Double click Tap twice on the touchscreen rapidly Drag and drop Press lightly on the touchscreen and move your finger until you reach your destination drag Finally release your finger drop when you finish dragging your selection to the destination The object will drop into the new location Scroll To scroll is to move up and down or left and right in the working area on the screen...

Page 56: ...drive manufacturer to carefully optimize drive performance The system comes with a built in heater that automatically turns on for low temperature operation The AC in HDD heater on indicator blinks red when heater is on In low temperature environments the user is recommended to operate the system using AC power to conserve battery life CAUTION Make regular backups of your data files from your hard...

Page 57: ...of power before the operation is complete CAUTION 1 When inserting a disc do not use force 2 Make sure the disc is correctly inserted into the tray and then close the tray 3 Do not leave the DVD tray open Also avoid touching the lens in the tray with your hand If the lens becomes dirty the drive may malfunction 4 Do not wipe the lens using materials with rough surface such as paper towel Instead u...

Page 58: ... DVD Combo DVD Dual drive Installing the DVD Combo DVD Dual Drive To install the DVD Combo DVD Dual drive 1 Insert the DVD Combo DVD Dual drive into the DVD drive bay located on the right side of the computer 2 Slide the DVD drive lock unlock switch to the lock position to secure the DVD Combo DVD Dual drive in place DVD drive ...

Page 59: ...isc place down the disc in the tray with its label facing up Slightly press the center of the tray until it clicks into place To remove a disc hold the disc by its outer edge and lift it up from the tray 4 Gently push the tray back into the drive NOTE In the unlikely event that you are unable to release the DVD tray by pressing the eject button you can manually release the DVD See DVD Combo DVD Du...

Page 60: ...o another display device so that you have more desktop space to work on Power Management Polarizer touchscreen function option Transmissive and hi contrast LCD display option 13 3 inch Display 13 3 inch TFT Thin Film Transistor color LCD display with 1024 768 XGA eXtended Graphics Array resolution 64 MB integrated video memory Simultaneous display on LCD and external monitor which is useful when y...

Page 61: ...lled Your computer has been set to a default resolution and number of colors before shipment You can view and change display settings through your operating system See your operating system documentation or online help for specific information For displaying in higher resolutions you can connect an external CRT monitor that supports higher resolutions See Connecting an External Monitor in Chapter ...

Page 62: ...le recording try lowering the microphone recording volume The audio subsystem of your computer features Digital audio and analog mixing functions required for recording and playing sound on your computer Microsoft Windows Sound System support A set of speakers External audio connectors Ways of playing and recording sound vary with the operating system used See your operating system documentation o...

Page 63: ...io devices Microphone Connector can be connected to an external microphone for recording voice or sound Audio Output Connector can be connected to the line in connector of powered speakers with built in amplifiers headphones or earphone set NOTE When using external speakers headphones or microphone you cannot use the internal one ...

Page 64: ...ea Network module allows you to connect your computer to a network It supports data transfer rate up to 100 Mbps To connect the network cable to the LAN module connect one end of the LAN cable to the RJ 45 connector on the computer and the other end to the network hub Link Indicator Glows green when the system has an available connection to LAN Active Indicator Blinks green when the system is acce...

Page 65: ...uivalent Privacy 64 128 bit data encryprion 802 11a b g mode Band Indicates the wireless band of the current connection Supported Data rates Rates at which the wireless adapter can send and receive data Displays the speed in Mbps or the frequency being used 802 11a 6 9 11 12 18 24 36 48 and 54 802 11b 1 2 5 5 and 11 802 11g 1 2 5 5 9 11 12 18 24 36 48 and 54 Radio Frequency Display the frequency o...

Page 66: ...address for the associated access point Mandatory Access Point Displays None if not enabled If enabled the access point MAC address is displayed This option directs the wireless adapter to connect to an access point using a specific MAC address 48 bit 12 exadecimal digits for example 00 06 25 0E 9D 84 Close page Displays the help information for this page Close Close p Help Displays the help infor...

Page 67: ... Agency has deemed it unsafe to operate wireless devices in aircraft as this may interfere with flight safety Remember to select turn off wireless LAN when using your computer in the airplane Connecting to a Wireless Network Need to show Intel Proset not Windows 1 Double click the Wireless Network Connection icon located on your Windows system tray If any wireless network is detected the following...

Page 68: ... to the modem connect one end of the modem cable to the RJ 11 connector on the computer and the other end to the phone line NOTES When using communication software you may have to disable power management Set the COM port of the modem to COM3 Set parameters such as modem speed baud rate and line type pulse dialing or tone dialing Do not enter Standby mode when using communication software Using th...

Page 69: ... port TTL level Indicator lights shown the status of the network coverage and power supply Four configurable digital Input outputlines for external control monitoring Software configurable RF calibration adjustments to suit specificnetworks High sensitivity reception Small footprint and low profile design Low voltage and low standaby current consumption for battery based products Auto wake up of h...

Page 70: ...ing every square meter on the planet a unique address Here s how GPS works in five logical steps The basis of GPS is triangulation from satellites To triangulate a GPS receiver measures distance using the travel time of radio signals To measure travel time GPS needs very accurate timing that it achieves with some tricks Along with distance you need to know exactly where the satellites are in space...

Page 71: ...lude Advanced Encryption Standard AES Support for Wi Fi Clients Layer 2 Multicast Support Network Time Protocol NTP Support Differentiated Services using IP quality of Service QoS Support Over the Air Software upgrade Support MAC Access Control lists Web HTTP based management interface SNMP agent for remote management Firmware Upgrades via TFTP Using the Bluetooth option NOTE To take advantage of ...

Page 72: ...e other device only need to be within a maximum of 10 meters of each other although the connection can be subject to interference from obstructions such as walls or from other electronic devices Embedded EVDO or UMTS Modem option Your ML900 rugged notebook may be equipped with an embedded EVDO or UMTS carrier modem to provide data connectivity via Verizon Cingular or other carriers service Embeddi...

Page 73: ...2 30 Operating Your Computer ...

Page 74: ...al battery performance it is important that you use the battery in the proper way The topics in this chapter include What is an AC adapter How to charge the battery pack When and how to initialize the battery pack How to check the battery level How to replace the battery pack What happens when the battery is low and what actions to take What is Power Management How to save power ...

Page 75: ...er cord When you disconnect the AC adapter disconnect from the electrical outlet first and then from the computer A reverse procedure may damage the AC adapter or computer When unplugging the connector always hold the plug head Never pull on the cord The AC adapter serves as a converter from AC Alternating Current to DC Direct Current power because your computer runs on DC power but an electrical ...

Page 76: ...pack reach to 75 C 167 F the battery pack will cut off the output and input MOSFET immediately the means is battery stop the charge and discharge If this happens the battery pack may be damaged Please contact your dealer During charging do not disconnect the AC adapter before the battery has been fully charged otherwise you will get a prematurely charged battery To charge the battery pack connect ...

Page 77: ...er power is turned off Connect the AC adapter to fully charge the battery pack 2 After the battery pack is fully charged turn on the computer 3 Disconnect the AC adapter and leave the computer on until the battery is fully discharged The computer will shut down automatically 4 Connect the AC adapter to fully charge the battery pack Checking the Battery Level NOTE Any battery level indication is an...

Page 78: ... rely on battery power for a long period of time while traveling you may consider the purchase of an additional battery pack from your dealer and keep it with you in a fully charged state as a backup To replace the battery pack follow these steps 1 Make sure the computer is not turned on or connected to AC power 2 Remove the four screws and lift the battery pack compartment cover to take it off th...

Page 79: ...ls of Battery Low under Windows Immediately save your data upon Battery Low The remaining operating time depends on how you are using the computer If you are using the audio subsystem hard or DVD Combo DVD Dual drives the battery might run out of charge very quickly Always respond to Battery Low by placing your computer on Standby or Hibernation mode turning off the computer or connecting the AC a...

Page 80: ...his way What When Power to the hard disk is turned off When the hard disk has been idle for a set period Power to the display is turned off When the display has been idle for a set period When the entire system has been idle for a set period When you press Fn F10 When you close the cover The computer enters Standby mode The hard disk and display are turned off and the entire system consumes less p...

Page 81: ...these applications open and running and normally they all have to be closed before the system can be turned off When you use the hibernation feature you do not have to close the applications The computer stores the state of your computer to a file on the hard disk and then shut down The next time you turn on your computer you return to exactly where you left off ...

Page 82: ...t disable Power Management Decrease the LCD brightness to the lowest comfortable level Disable the serial port if no device is connected to this port See Advanced Menu in Chapter 5 If you work with an application that uses the serial port or features wireless connectivity LAN WLAN modem GPS Bluetooth exit the application when you finish using it Turn off the computer when you are not using it ...

Page 83: ...3 10 Managing Power ...

Page 84: ...ng other peripheral devices When using a device be sure to read the instructions accompanying the device together with the relevant section in this chapter This chapter gives guidelines on installing and using these devices External monitor USB device Serial device IR device Video capture device ...

Page 85: ...ectrical outlet 4 To use the monitor turn on the monitor before turning on the computer 5 The monitor should respond by default If not you can switch the display to the monitor or to both simultaneous display or to multi display by pressing Fn F9 In Windows you can also change the display through the settings in Display Properties 6 You can change display settings through your operating system See...

Page 86: ...o the PC architecture It supports Plug and Play technology so you can install and remove USB devices without turning off the computer With its multiple connection capability up to 127 devices can be connected in a daisy chain configuration In addition you can use a USB hub that converts a single USB connector into multiple ports where USB devices can be connected To connect a USB device simply plu...

Page 87: ...e 1 Make sure the COM1 Settings item is set properly in the SCU program See Advanced Menu in Chapter 5 for information 2 Plug the device cable to the serial port on the rear of the computer 3 Turn on the computer NOTE Portable modems that derive power through the serial port cannot be used with the computer Instead use a modem that is powered by its own internal battery or external AC power ...

Page 88: ...ts IR port faces the IR port of your computer within the effective range within 20 degrees vertical angle and within 20 degrees horizontal angle at no greater than 0 8 1 0 meter distance Place the receiving device where the IR port of your computer faces its IR port within the effective range within 15 degrees vertical angle and within 15 degrees horizontal angle at no greater than 0 8 1 0 meter d...

Page 89: ...onnecting a video capture device such as high quality CCD as well as consumer electronic equipment such as DVCAM and VCR To connect a video capturing device simply plug the device cable to the AV input port conexant 878A PCI BNC type of the system System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 2 GB on the two 200 pin DDR SO DIMM slots However to avoid...

Page 90: ...r BIOS is a layer of software called firmware that translates instructions from other layers of software into instructions that the computer hardware can understand The BIOS settings are needed by your computer to identify the types of installed devices and establish special features This chapter tells you how to use the SCU program ...

Page 91: ...ize system performance Starting SCU NOTES The Setup screens shown in this chapter are for your reference only The actual items or settings on your computer may differ The Setup program may have been updated after the publication of this manual The settings you select in your operating system might override similar settings in Setup To run SCU press F2 when the prompt appears in the lower left corn...

Page 92: ... Selects a menu title 1 Selects an item or option 2 Brings up down the value Enter 1 Brings up the sub menu when available 2 Opens or closes the options window when an item is selected Tab Jumps from one item to another Esc 1 Exits the SCU program 2 Returns to the previous menu if in a sub menu 3 Closes the options window if one is open ...

Page 93: ...5 4 Setup Configuration Utility SCU Main Menu Date and Time Sets the system time Hour Minute Second and date Month Day Year ...

Page 94: ... enter a number even if Num Lock is turned off When this item is disabled you cannot enter a number with the above method A check mark indicates enabled while underline _ indicates disabled Default setting is enabled USB Emulation Enables or disables the system s support for the USB port in DOS mode A check mark indicates enabled while underline _ indicates disabled Default setting is enabled ...

Page 95: ...5 6 Setup Configuration Utility SCU Advanced Menu Geyserville Support ...

Page 96: ...led the CPU will automatically change its speed whenever necessary based on the Power Scheme setting in Windows Control Panel If this item is disabled the CPU will always run in the lowest speed The options are Enabled and Disabled The default setting is Enabled NOTE This item is available only when the CPU supports the Geyserville feature Shared Video Memory Sets the shared memory size of the vid...

Page 97: ... COM1 3F8 IRQ4 COM2 2F8 IRQ3 COM3 3E8 IRQ6 COM5 3E0 IRQ5 COM6 2E0 IRQ10 HDD Heater Sets if the system automatically turns on the built in hard disk drive heater for low temperature operation A check mark indicates enabled while underline _ indicates disabled NOTES To use the HDD heater feature the MTCCTRL driver supplied with your computer must be installed see chapter 6 for details Disable this i...

Page 98: ...Setup Configuration Utility SCU 5 9 Security Menu Power on Password ...

Page 99: ...n typing the password first make sure that Num Lock is off then type your password in the entry fields and press Enter Confirm your password by typing it again and pressing Enter If the Enable SCU Password sub item is enabled the SCU password is always required to enter SCU Setup Hard Disk Boot Sector Sets if a warning message will appear when the hard disk boot sector partition table has been cha...

Page 100: ...will try the next boot device If you set the first boot device to LAN Boot the system will boot from the LAN server first The options are Hard Disk Drive CD ROM Drive Floppy Disk Drive and LAN Boot The default setting is Floppy Disk Drive Hard Disk Drive CD ROM Drive then LAN Boot NOTE If you set all booting options to the same device then the computer will try to boot from that device only ...

Page 101: ...ves the changes you have made and exit the SCU program Discard Changes and Exit Exits the SCU program without saving the changes you have made Get Default Values Loads factory default values for all the items Load Previous Values Restores previous values for all the items ...

Page 102: ...ing systems require custom software known as drivers to be installed If you purchased the computer with Windows pre installed your dealer may have already installed the drivers If not you need to install the drivers using the driver CD supplied with your computer This chapter describes how to install the drivers ...

Page 103: ...plier Please read the files together with this chapter This driver CD supports Windows 2000 and Windows XP only The available items may differ according to your computer model and operation system An autorun program is provided on the driver CD to help you easily install the drivers As you insert the driver CD the autorun program automatically starts If you need to start the program manually run t...

Page 104: ...structions on installing the driver that allows you to connect a video capture device through the AV input port Fingerprint Shows you the instructions on installing the driver that allows you to use the fingerprint recognition system and its application software Bluetooth Allows you to connect to Bluetooth compliant devices Touchpad Allows you to take full advantage of the touchpad and the scroll ...

Page 105: ...onnect wirelessly to the Internet SpeedStep Allows you to use the SpeedStep function of the computer for Windows 2000 only USB to LAN Allows you to use the network function of the computer when the optional docking station is connected MotoCrtl Installs the Motorola proprietary control utility PCMCIA Installs the PCMCIA driver that allows you to use the pc card slot to access optional PC cards XBa...

Page 106: ...Installing Software Drivers 6 5 Drivers on the Third Page TouchScreen Click on the TouchScreen button to install touch screen driver GPS Click on the GPS button to on installing the GPS DRIVER ...

Page 107: ...l Panel 2 Select the Standard Calibration folder and click on OK button When the PENMOUNT Control Panel dialog box appears click on the Calibrate folder and click on the Standard Calibration button 3 If you need 4 9 16 25 dot of the calibrate we suggest select Advanced Calibration button to calibrate 4 Click on the four sides points and the plus sign on the screen to calibrate your PENMOUNT pen fo...

Page 108: ...Installing Software Drivers 6 7 NOTE 1 If you play game with CRT or DVI monitor please select Twin to display the screen ...

Page 109: ...een many flashes ina very short time This behavior can occur if there are problem with video To resolve the issue you could set the configuration in Windows Media Player use the following steps Step 1 In Windows Media Player SLECT Tools Æ Options on menu Step 2 SELECT Performance Æ Click Advanced ...

Page 110: ...nt for confirmation Under normal circumstances Standard Calibration is all you need to perform an accurate calibration Advanced Calibration The Advanced Calibration function improves the accuracy of calibration by using more involved engineering calculations Use this function only if you have tried the Standard Calibration and there is still a discrepancy in the way the touch screen maps to the di...

Page 111: ...is distortion problem in your touch panel please use the Advance Calibration function Standard Calibration is basic calibration function and cannot correct touch panel distortion problems Advance Calibration improves touch panel distortions due to its high precision technology 2 Please cancel the function Automatic Rotation Detection See Fig1 Because use the function key Fn F9 CRT LCD Simulscan to...

Page 112: ...Installing Software Drivers 6 11 Fig1 Fig2 Fig2 ...

Page 113: ...ler setting Extended Desktop and Primary Device is Monitor the Touch Screen setting you need to select Multiple Monitor Support Æ Map Touch Screens See Fig3 Fig3 PS If your O S shutdown and docking un dock and then enter system please re Calibration your panel ...

Page 114: ...and reduce the risk of damage to your computer This chapter gives you guidelines covering these areas of maintenance How to protect the computer What to note when using and storing the computer How to clean the computer What to note when using the battery pack What to note when traveling with the computer ...

Page 115: ...rs on the screen whenever the computer is turned on The password is set via the SCU program See Security Menu in Chapter 5 for instructions Using an Anti Virus Strategy New viruses are always being developed nowadays and they are attacking computers even more easily with emails so commonly used worldwide The Security feature of the SCU program protects the boot sector of the hard disk To enable th...

Page 116: ...t can generate a strong magnetic field such as a TV refrigerator motor or a large audio speaker Do not move the computer abruptly from a cold to a warm place A temperature difference of more than 10 C 18 F will cause condensation inside the unit which may damage the storage media Do not place the computer on an unsteady surface General Guidelines Do not place heavy objects on top of the computer a...

Page 117: ...ck when it is nearly discharged When recharging make sure the battery pack is fully charged Doing so may avoid harm to the battery pack Operate the computer with the battery pack installed even when using external power This ensures that the battery is fully charged If you will not be using the computer for a long period of time more than two weeks remove the battery pack from the computer If you ...

Page 118: ...you Use the AC adapter as the power source and as a battery charger Hand carry the computer Do not check it in as luggage Allow extra time for airport security Many airports inspect electronic devices carefully When going through airport security it is recommended that you send the computer and USB disks through the X ray machine the device you set your bags on Avoid the magnetic detector the devi...

Page 119: ...7 6 Caring for the Computer ...

Page 120: ...uter problems When you encounter any problem it might be a typical problem that can easily be solved This chapter tells you what actions to take when solving common computer problems It is divided into three sections Preliminary checklist Solving common problems Resetting the computer ...

Page 121: ... sure that the cable connections are correct and secure Make sure that the configuration information is properly set in the SCU program Make sure that all the device drivers are correctly installed Make notes of your observations Are there any messages on the screen Do any indicators light Do you hear any beeps Detailed descriptions are useful to the service personnel when you need to consult one ...

Page 122: ...blems P 8 4 Display Problems P 8 5 Fingerprint Recognition Problems P 8 7 Hardware Device Problems P 8 7 Hard Disk Drive Problems P 8 8 Infrared Problems P 8 8 Keyboard Mouse and Touchpad Problems P 8 9 LAN Problems P 8 9 WLAN Problems P 8 10 Modem Problems P 8 101 Power Management Problems P 8 12 Software Problems P 8 12 Sound Problems P 8 13 Startup Problems P 8 13 Other Problems P 8 14 ...

Page 123: ... Initializing the Battery Pack in Chapter 3 for instructions The battery operating time indicated by the battery meter does not match the actual operating time The actual operating time can be different from the estimated time depending on how you are using the computer If the actual operating time is much less than the estimated time initialize the battery See Initializing the Battery Pack in Cha...

Page 124: ...t dirty Clean the disc with a disc cleaning kit available in most computer stores Make sure that the DVD drive driver is installed correctly Make sure that the computer supports the disc or the files contained You cannot eject a disc The disc is not properly seated in the drive Manually release the disc following the method described next 1 Turn off the system 2 Insert a small rod such as a straig...

Page 125: ...n external device To switch the display back to the LCD press Fn F9 or change the display through the settings in Display Properties Reset the computer by pressing the keyboard BIOS reset switch on the left side of the computer or by pressing Ctrl Alt Del keys Try turning the computer off wait for a few seconds then turn it back on The characters on the screen are dim Adjust the brightness and or ...

Page 126: ...ion does not work Make sure that the necessary driver is correctly installed Make sure that your finger is properly placed on the surface of the sensor Hardware Device Problems The computer does not recognize a newly installed device The device may not be correctly configured in the SCU program Run the SCU program to identify the new type Make sure if any device driver needs to be installed Refer ...

Page 127: ...does not work Make sure that the IR ports of the two device face each other within a 15 degrees angle and 1 meter 3 feet distance and there are no obstructions in between Make sure that the device connected is using an equivalent speed Make sure that the IrDA Fast Infrared Port is set to HP HSDL 2300 3600 Make sure that the IR port is set correctly in the SCU program If you are printing to an infr...

Page 128: ...l keyboard does not work Make sure that the keyboard cable is properly connected The USB mouse does not work Make sure that the mouse cable is properly connected The touchpad does not work or the pointer is difficult to control with the touchpad Make sure that the touchpad is clean LAN Problems I cannot access the network Make sure that the LAN driver is correctly installed Make sure that the LAN ...

Page 129: ...the device causing the radio interference such as microwave oven and large metal objects Plug your computer into an outlet on a different branch circuit from that used by the affecting device Consult your dealer or an experienced radio technician for help I cannot connect to another WLAN device Make sure that the WLAN feature is turned on Make sure that the SSID setting is the same for every WLAN ...

Page 130: ...se the Web Manager Telnet of the Access Point to check whether it is connected to the network Reconfigure and reset the Access Point I cannot access the network Make sure that the necessary driver s is correctly installed Make sure that the network configuration is appropriate Make sure that the user name or password is correct You have moved out of range of the network Turn off power management M...

Page 131: ...y or Hibernation mode The computer automatically enters Standby or Hibernation mode when the battery pack is empty Do any one of the following Connect the AC adapter to the computer Replace the empty battery pack with a fully charged one The computer does not enter Hibernation mode with the Fn F10 hot keys Make sure that the Hibernation function is specified for the sleep button Software Problems ...

Page 132: ...he sound system does not record Adjust the playback or recording sound levels The external microphone or audio device does not work Make sure that the microphone is connected to the proper connector on the computer Make sure that your computer is equipped with the driver needed Click the speaker symbol on the taskbar and check the Windows volume control Check the volume control of your computer St...

Page 133: ...r computer Other Problems The date time is incorrect Correct the date and time via the operating system or SCU program After you have performed everything as described above and still have the incorrect date and time every time you turn on the computer the RTC Real Time Clock battery is at the end of its life Call an authorized dealer to replace the RTC battery ...

Page 134: ...g the keyboard If you are sure the operation has stopped and you cannot use the restart function of the operating system reset the computer Reset the computer by any one of these methods Press Ctrl Alt Del If the above action does not work turn off the system Wait for at least five seconds and turn it on again If the above does not work insert a small rod such as a straightened paper clip into the...

Page 135: ...GME integrated 32 bit 3D 2D gfx core with Dynamic Video Memory technology supports DirectX 8 1 dual view function LCD CRT simultaneous display capability Display Video port DVI I port video capture Controller ALC202 codec AC97 Rev 2 2 support two 2 watt stereo speakers built in Audio Ports Two audio ports for Mic in Line out Keyboard Full travel waterproof with membrane cover rubber keyboard and b...

Page 136: ... level of user convenience and gives you a set of powerful tools for securing your computer and protecting your private data The system can display fingerprint images derived from the sensor IC enroll new users extract fingerprint templates from raw images and store them in a local database match live scan fingerprints against the local database ...

Page 137: ...d steady pressure Avoid moving your finger during the scan and be sure that you are making contact with the sensor matrix and with the surrounding drive ring the light colored surface surrounding the matrix The system works best when it has a core image the center of your fingerprint which is approximately opposite the line of the cuticle of your fingernail Drive ring Sensor matrix ...

Page 138: ...esented to the sensor against all of the other fingerprints currently entered in the database known as one to many search Validate ID is used to perform a one to one verification to ascertain if the person whose finger is placed on the sensor is in fact the same as the person enrolled under a particular User ID Data Capture a viewing facility that is used to display or capture a continuous series ...

Page 139: ...B 4 Fingerprint Recognition System ...

Page 140: ...nd safety notices on your computer NOTE Marking labels located on the exterior of your computer indicate the regulations that your model complies with Please check the marking labels and refer to the corresponding statements in this appendix Some notices apply to specific models only ...

Page 141: ... is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the ...

Page 142: ...ge radioélectrique édicté par le ministère des Communications du Canada Safety Notices About the Battery Caution Texts Concerning Lithium Batteries DANISH ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig håndtering Udskiftning må kun ske med batteri af samme fabrikat og type Levér det brugte batteri tilbage til leverandøren NORWEGIAN ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri Be...

Page 143: ...able At the end of its useful life under various state and local laws it may be illegal to dispose of this battery into the municipal waste stream Check with your local solid waste officials for details in your area for recycling options or proper disposal About the AC Adapter Use only the AC adapter supplied with your computer Use of another type of AC adapter will result in malfunction and or da...

Page 144: ...ce Use caution when installing or modifying telephone lines Avoid using the telephone function other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone function to report a gas leak in the vicinity of the leak Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet...

Page 145: ...tic energy emitted by FCC certified equipment All wireless modules meets the Human Exposure limits found in OET Bulletin 65 2001 and ANSI IEEE C95 1 1992 Proper operation of this radio according to the instructions found in this manual will result in exposure substantially below the FCC s recommended limits The following safety precautions should be observed Do not touch or move antenna while the ...

Page 146: ...ireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use Antenna Warning WARNING To comply with the FCC and ANSI C95 1 RF exposure limits it is recommended that the antenna for this device be installed so as to provide a separation distance of at least 20 cm 8 inches from all persons and that the antenna mu...

Page 147: ...manual and operated in a commercial environment However there is no guarantee that interference will not occur in a particular commercial installation or if operated in a residential area If harmful interference with radio or television reception occurs when the device is turned on the user must correct the situation at the user s own expense The user is encouraged to try one or more of the follow...

Page 148: ...rnir un écran de blindage maximal Si le matériel ou son antenne d émission est installé à l extérieur il doit faire l objet d une licence European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 1999 5 EC Danish Dette produkt er i overensstemmelse med det europæiske direktiv 1999 5 EC Dutch Dit product is in nav...

Page 149: ...y 802 11a b g wireless LAN devices may not yet be harmonized in all countries 802 11a b g products are designed for use only in specific countries or regions and is not allowed to be operated in countries or regions other than those of designated use As a user of these products you are responsible for ensuring that the products are used only in the countries or regions for which they were intended...

Page 150: ...n currently be used indoors only in the following 38 departments of mainland France Please turn off your wireless LAN radio when operating the device in areas places other than the 38 departments listed 01 Ain Orientales 36 Indre 66 Pyrénées 02 Aisne 37 Indre et Loire 67 Bas Rhin 03 Allier 41 Loir et Cher 68 Haut Rhin 05 Hautes Alpes 42 Loire 70 Haute Saône 08 Ardennes 45 Loiret 71 Saône et Loire ...

Page 151: ...Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE Turning the wireless LAN radio off is not the same as disabling the wireless LAN card It is not necessary to disable the card to meet the regulatory requirements While operating the computer in those French departments that do not allow use of the wireless LAN equipment the user of the equipment must turn off the wireless LAN rad...

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