Motorola MG7700 Quick Start Manual Download Page 13

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Phone: 800-753-0797

+1 617-753-0562

Our full-length user manual is available at

www.motorolanetwork.com/MG7700manual

Limited Warranty

MTRLC LLC warrants this product against defects in material and
workmanship for a warranty period of 2 years. To read the full
warranty, please go to www.motorolacable.com/warranty

Summary of Contents for MG7700

Page 1: ...Quick Start 24x8 Cable Modem Plus AC1900 Router MG7700 ...

Page 2: ...Packaged with your MG7700 modem router Power Cube Coax Wrench Ethernet Cable Velcro Cable Organizer Para una Guía de Inicio Rápido en español por favor vaya a www motorolacable com MG7700IR ...

Page 3: ...0 as shown on the next panel Connecting to a Coax Cable Soon you ll need to connect your MG7700 to a live coax cable Sometimes a cable will already be available Sometimes there s a coax wall jack available and you connect to the jack with a coax cable Your MG7700 can also share a coax cable attached to a TV by using a coax splitter ...

Page 4: ...er HDTV game station or other Ethernet capable device to any of these 4 LAN ports RESET WPS button COAX Connect a live coax cable to the modem s COAX connector as discussed above Tighten the nut so it s finger tight You may want to use the supplied wrench Make the connection snug but not over tight Prepare to activate By now you should have ...

Page 5: ...el on the bottom of the MG7700 Activate For some service providers you activate by calling them Many service providers including Comcast and Cox prefer that you activate by opening the Web browser of a computer that s plugged into one of the MG7700 s Ethernet ports If you don t have a computer you can use the Web browser of a Wi Fi device such as a smartphone or tablet In that case you ll need the...

Page 6: ... House 1 888 289 8988 Suddenlink 1 877 794 2724 Cable One 1 877 692 2253 Cox 1 888 556 1193 RCN 1 866 832 4726 Once your MG7700 is activated either online or by phone your service provider will provision your MG7700 service Typically this takes less than 5 minutes but in some cases this may take 30 minutes or longer to complete Try to browse the Web using a device connected via Ethernet or Wi Fi t...

Page 7: ...black lists for certain users and times You want to get performance information about the MG7700 modem and or built in router This can be helpful in optimizing wireless performance If you need to access the MG7700 Configuration Manager open your Web browser Type http 192 168 0 1 in the address bar and press the Enter key In the login dialog box type the following User Name and Password in lower ca...

Page 8: ...at it s not too far away from your other wireless devices Try to avoid interference from other wireless devices such as Bluetooth headsets and stereos and 2 4 GHz cordless phones and base stations Don t put the MG7700 close to these interfering devices Sometimes it helps to change the MG7700 wireless channel frequency to reduce interference with neighbors wireless networks This is discussed in the...

Page 9: ... Online Green Blinking Trying to go online ON Online OFF Offline 2 4 GHz WLAN Green Blinking Data is flowing ON WiFi is enabled OFF WiFi is not enabled 5 GHz WLAN Green Blinking Data is flowing ON WiFi is enabled OFF WiFi is not enabled WPS Green Blinking WPS is in discovery mode ON Light will remain solid after WPS configuration is successful If a blue light blinks continuously this indicates par...

Page 10: ...computer Make sure that your coax cable is live You can check that by using it with a TV Check that you provided the correct setup information to your cable service provider Contact your cable service provider to make sure they ve turned on your Internet service What if my MG7700 has been working then stops working First turn your MG7700 off for at least 8 seconds then on to see if that fixes the ...

Page 11: ...ecting your MG7700 nearer to where the coaxial cable comes into your home This lets you see whether your home s cabling is a problem If you re using a splitter with your MG7700 try the MG7700 without the splitter to see if that helps If it does you may need to get a better splitter What if I m told that my MG7700 isn t approved by my cable service provider That s probably not true Leading cable se...

Page 12: ...ring devices such as Bluetooth transmitters and neighbors Wi Fi routers 2 To try to pick a less used wireless channel for your MG7700 first go in to your MG7700 s Configuration Manager 3 Click the Advanced button at the top of the page then click the Wireless and Scan Bridge menu items at the top of the page 4 Click the ScanWirelessAPs button A list will appear of competing wireless networks inclu...

Page 13: ... full length user manual is available at www motorolanetwork com MG7700manual Limited Warranty MTRLC LLC warrants this product against defects in material and workmanship for a warranty period of 2 years To read the full warranty please go to www motorolacable com warranty ...

Page 14: ...y one or more of the following measures reorient or relocate the receiving antenna increase the separation between the equipment and receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected and or consult the dealer or an experienced radio TV technician for help FCC Radiation Exposure Statement This equipment complies with FCC radiation expo...

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