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What if I don’t know my MG7315’s Wireless Network Name/SSID 
or Security Key/Password? 

The default values are printed on the bottom label of the MG7315. 
Use these unless you changed them. If you changed them, try to 
remember where you put the new values. If you have a device that 
connects wirelessly to the MG7315, it may show the Wireless 
Network Name/SSID and Password. You can also find this 
information in the MG7315 Configuration Manager.  Information 
about using this is in the Configuration Manager section above. 
 
If all else fails, reset the device to factory defaults by holding the 
Reset button for 10 seconds. You can then use the default values. 

 

What if I think that wireless devices are interfering with my 
MG7315 wireless router? 

1.

 

Where possible, put the MG7315 as far away as possible from 
interfering devices such as Bluetooth transmitters and 
neighbors’ Wi-Fi routers. 

2.

 

To try to pick a less used wireless channel for your MG7315, first 
go in to your MG7315’s Configuration Manager.   

3.

 

Click the Advanced button at the top of the page, then click the 
Wireless and Scan/Bridge menu items at the top of the page.  

4.

 

Click the ScanWirelessAPs button. A list will appear of 
competing wireless networks, including the channels they are 
using. Write down one or more of the less used channel 
numbers, since a less used channel should be better for your 
MG7315.  

5.

 

On the top of the page, click the Wireless Basic menu item.  

6.

 

On the Basic page, select the channel you want in the Channel 
pulldown, then click Save.  

 

Do you have any other questions? We have lots more information at

 

www.motorolacable.com/mentor

 

Summary of Contents for MG7315

Page 1: ...Quick Start Cable Modem Plus N450 Router MG7315 ...

Page 2: ...Packaged with your MG7315 modem router Power Cube Coax Wrench Ethernet Cable Velcro Cable Organizer Para una Guía de Inicio Rápido en español por favor vaya a www motorolacable com MG7315IR ...

Page 3: ...5 as shown on the next panel Connecting to a Coax Cable Soon you ll need to connect your MG7315 to a live coax cable Sometimes a cable will already be available Sometimes there s a coax wall jack available and you connect to the jack with a coax cable Your MG7315 can also share a coax cable attached to a TV by using a coax splitter ...

Page 4: ...on WPS button ETHERNET LAN 1 4 You can connect a computer HDTV game station or other Ethernet capable device to any of these 4 LAN ports COAX Connect a live coax cable to the modem s COAX connector as discussed above Tighten the nut so it s finger tight You may want to use the supplied wrench Make the connection snug but not over tight ...

Page 5: ... find this on the label on the bottom of the MG7315 Activate For some service providers you activate by calling them Many service providers including Comcast and Cox prefer that you activate by opening the Web browser of a computer that s plugged into one of the MG7315 s Ethernet ports If you don t have a computer you can use the Web browser of a Wi Fi device such as a smartphone or tablet In that...

Page 6: ... House 1 888 289 8988 Suddenlink 1 877 794 2724 Cable One 1 877 692 2253 Cox 1 888 556 1193 RCN 1 866 832 4726 Once your MG7315 is activated either online or by phone your service provider will provision your MG7315 service Typically this takes less than 5 minutes but in some cases this may take 30 minutes or longer to complete Try to browse the Web using a device connected via Ethernet or Wi Fi t...

Page 7: ... and or black lists for certain users and times You want to get performance information about the MG7315 modem and or built in router This can be helpful in optimizing wireless performance If you need to access the MG7315 Configuration Manager open your Web browser Type http 192 168 0 1 in the address bar and press the Enter key In the login dialog box type the following User Name and Password in ...

Page 8: ...ase keep these things in mind Where possible put the MG7315 in a central place so that it s not too far away from your other wireless devices Try to avoid interference from other wireless devices such as Bluetooth headsets and stereos and 2 4 GHz cordless phones and base stations Don t put the MG7315 close to these interfering devices Sometimes it helps to change the MG7315 wireless channel freque...

Page 9: ... channels OFF Upstream not connected Online Green Blinking Trying to go online ON Online OFF Offline 1 2 3 4 Ethernet LAN ports Green or Amber Blinking Ethernet data is flowing Green Connected at highest LAN speed 1 Gbps Amber Connected at 10 or 100 Mbps OFF No connection WLAN Green Blinking Data is flowing ON Wi Fi is enabled OFF Wi Fi is not enabled WPS Green Blinking WPS is in discovery mode ON...

Page 10: ...computer Make sure that your coax cable is live You can check that by using it with a TV Check that you provided the correct setup information to your cable service provider Contact your cable service provider to make sure they ve turned on your Internet service What if my MG7315 has been working then stops working First turn your MG7315 off for at least 8 seconds then on to see if that fixes the ...

Page 11: ...ecting your MG7315 nearer to where the coaxial cable comes into your home This lets you see whether your home s cabling is a problem If you re using a splitter with your MG7315 try the MG7315 without the splitter to see if that helps If it does you may need to get a better splitter What if I m told that my MG7315 isn t approved by my cable service provider That s probably not true Leading cable se...

Page 12: ...ering with my MG7315 wireless router 1 Where possible put the MG7315 as far away as possible from interfering devices such as Bluetooth transmitters and neighbors Wi Fi routers 2 To try to pick a less used wireless channel for your MG7315 first go in to your MG7315 s Configuration Manager 3 Click the Advanced button at the top of the page then click the Wireless and Scan Bridge menu items at the t...

Page 13: ...n and also provides returns and warranty information www motorolacable com support Email support motorolacable com Phone 800 753 0797 Limited Warranty MTRLC LLC warrants this product against defects in material and workmanship for a warranty period of 2 years To read the full warranty please go to www motorolacable com warranty ...

Page 14: ... FCC Statement This device complies with Class B Part 15 of the FCC Rules The device generates uses and can radiate radio frequency energy and if not installed and used as instructed may cause harmful interference to radio communications Only coaxial cables are to be used with this device in order to ensure compliance with FCC emissions limits Accessories connected to this device by the user must ...

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