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Let’s get started  

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Call your cable service provider to order cable Internet 
service if you don’t already have it. Mention that your 
MB8611 supports DOCSIS 3.1, the fastest cable modem 
service standard. Your MB8611 also supports all speeds of 
any DOCSIS 3.0 services. 

Or, if you already have cable service, you should have 

your account number handy in case you need it during 

the activation process. You can generally find the 

account number on the landing page when you log in to 

your cable service provider account. You can also find it 

on a recent cable bill. 

 
2     Now connect your MB8611 as shown on the next panel. 

 

 

Connecting to a coax cable 

See the connection photo on the next panel.  Connect 
your MB8611 to a “live” coax cable. Sometimes a cable will 
already be available. Sometimes there’s a coax wall jack 
available, and you connect to the jack with a coax cable. 
Your MB8611 can also share a coax cable attached to a TV 
by using a coax splitter. Please note that a badly chosen 
splitter may reduce a cable modem's speed or prevent 
connection to the network. If you need to use a splitter, 
use a two-way splitter whose top frequency is 1,000 MHz 
or higher.

 

 

 

 

Summary of Contents for MB8611

Page 1: ...DOCSIS 3 1 cable modem with 2 5 Gbps LAN port Model MB8611 Quick Start Guide ...

Page 2: ...2 Packaged with your MB8611 modem Power Adapter Coax Wrench Ethernet Cable Velcro Cable Organizer Para una Guía de Inicio Rápido en español por favor vaya a www motorolanetwork com MB8611ir ...

Page 3: ...n to your cable service provider account You can also find it on a recent cable bill 2 Now connect your MB8611 as shown on the next panel Connecting to a coax cable See the connection photo on the next panel Connect your MB8611 to a live coax cable Sometimes a cable will already be available Sometimes there s a coax wall jack available and you connect to the jack with a coax cable Your MB8611 can ...

Page 4: ...ce To connect your router see If you want to connect a router below COAX Connect a live coax cable to the modem s COAX connector as discussed above Use the wrench to tighten the nut finger tight Do not overtighten ON OFF button POWER Connect the supplied power adapter between the power jack and an electrical outlet ...

Page 5: ...s plugged into the MB8611 s Ethernet port If you have a computer plug it into the MB8611 s Ethernet port Once you ve opened the computer s browser go to your service provider s web page This should bring you directly to the service provider s activation page Follow the onscreen instructions If you don t have a computer you can normally activate by calling your service provider Another option is to...

Page 6: ... Suddenlink 1 877 794 2724 Time Warner Spectrum WOW 1 855 707 7328 1 800 343 2076 Once your MB8611 is activated either online or by phone your service provider will provision your MB8611 service Typically this takes less than 5 minutes but in some cases this may take 30 minutes or longer to complete Once you have activated you should have Internet access for whatever s plugged into your cable mode...

Page 7: ... the cable modem s Ethernet cable into the Ethernet jack of your modem and plug the other end of the cable into the router s WAN port You may need to disconnect the cable from your computer first 3 Power up the cable modem Wait for the ONLINE light or to be solidly lit 4 Power up the router Wait for the router to complete its power up sequence 5 The Ethernet port light on your modem should be lit ...

Page 8: ...ted Online Green or Blue Blinking Trying to go online Green Online with DOCSIS 3 0 Blue OFF Online with DOCSIS 3 1 Offline LAN White Green or Blue Blinking Ethernet data is flowing White Ethernet link at 100BT Green Ethernet link at 1GE Blue Ethernet link at 2 5GE Rear Panel Ethernet LAN port s Green or Amber Blinking Ethernet data is flowing Green Connected at 2 5GE Amber Connected at 100Mbps or ...

Page 9: ...ce provider Contact your cable service provider to make sure they ve turned on your Internet service What if my cable modem has been working and then stops working First turn your cable modem off for at least 8 seconds then on to see if that fixes the problem If the modem s lights don t come on check that the modem is getting power from its power cube and that the modem s power button is on Check ...

Page 10: ...e modem try the cable modem without the splitter to see if that helps If it does you may need to get a better splitter one with a top frequency of at least 1000 MHz To take full advantage of the 2 5GE Ethernet port on your MB8611 make sure the computer or router you connect to also supports 2 5GE Your MB8611 s 2 5GE port will also connect to lower speed 1000BT or 1GE Ethernet ports See www motorol...

Page 11: ...om support Email support motorolanetwork com Phone 800 753 0797 or 617 753 0562 Limited Warranty MTRLC LLC warrants this product against defects in material and workmanship for a warranty period of 2 years To read the full warranty please go to www motorolanetwork com warranty Label Symbols SYMBOL INDICATES DC voltage AC voltage For indoor use only Class II equipment Energy Efficiency Marking Cent...

Page 12: ...and MTRLC assume no liability for damage caused by any improper use of the modem FCC Statement This device complies with Class B Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Only coaxial cables are to be ...

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