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Hardware Installation

                       
                      Hardware Installation

Use this document to install the RocketModem III hardware and locate the 
software and documentation that you may need to install the device driver. The 
blue hyperlinks will access the file you select based on the media type. 

Note:

If you are reading this file from the CD, the files are retrieved from the CD. 
If you are reading this file from the web/ftp site, the latest files from the ftp 
site are retrieved.

Product Overview

RocketModem III family is a Universal PCI V.90 Data/Fax/Voice multi-modem 
board, which is Hayes

®

 compatible and supports installation in 3.3V and 5V bus 

system. The RocketModem III is available with four or eight RJ11 modem ports 
that can operate at speeds up to 56 Kbps and uses on-board user upgradeable 
firmware.

RocketModem III features include:

Ring Indicator (RI) status is included on all modem ports

Individual software controlled modem reset capability

Speaker

Upgradeable firmware that will support V.92 standard when it is available. 
Firmware Upgrade utilities will also be available for Linux and Microsoft 
operating systems.

The RocketModem III
is also available as a 
4-port version.

Summary of Contents for RocketModem III

Page 1: ...dem III family is a Universal PCI V 90 Data Fax Voice multi modem board which is Hayes compatible and supports installation in 3 3V and 5V bus system The RocketModem III is available with four or eight RJ11 modem ports that can operate at speeds up to 56 Kbps and uses on board user upgradeable firmware RocketModem III features include Ring Indicator RI status is included on all modem ports Individ...

Page 2: ...6 Firmware Upgrade Utility Linux systems ftp ftp comtrol com RModem Firmware_RM3 Install_Util Linux Microsoft systems ftp ftp comtrol com RModem Firmware_RM3 Install_Util Microsoft Note If these hyperlinks return with an error message that means that a firmware upgrade for V 92 has not been released at this time Linux Device driver LCOM Utility Windows XP Device driver Test Utilities Windows 2000 ...

Page 3: ...upply Equipment must be installed such that with the exception of connections to the host the clearance and creepage distances shown in the following table are maintained between the board and other assemblies that use or generate the voltages shown in the table The larger distances shown in brackets apply where the local environment within the host is subject to conductive pollution or dry non co...

Page 4: ...ation Protectors and grounding wire placed by the service provider must not be connected to removed or modified by the customer Do not touch telephone wiring during lightning Installing the Hardware Use this procedure to install the RocketModem III 1 Extract the appropriate driver for your operating system and if desired print the installation document See Before Installing the Hardware on Page 2 ...

Page 5: ...mentation for your operating system to reset modems Using the Speaker The RocketModem III includes a speaker which enables you to listen to the call in progress and helps you determine the state of the phone line and the modem This speaker is shared by all modems on the board and can be controlled for individual modems by use of AT commands The following table lists some of the more commonly used ...

Page 6: ...c can be built using the CD menu system or you can execute RModem Diag Rawrite exe directly from the Comtrol CD Note The application requires you to enter the disk image source file name The source file name is 1800055X i where X represents the revision letter of the diagnostic Running the Diagnostics After creating a bootable diskette use the following procedure to run the hardware diagnostics 1 ...

Page 7: ...l mode at 9600 baud The M option selects terminal mode at the maximum baud rate supported by your RocketModem model If necessary use the previous discussion to start the diagnostic Steps 1 through 7 If there is more than one RocketModem installed you are asked to select a board 1 When the Modem Terminal Menu appears select the number and press Enter that corresponds to the port you want to test wi...

Page 8: ...ollowing measures Reorient or relocate the receiving antenna Increase the distance between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Labeling Requirements FCC 15 19 The RocketModem III complies with part 15 of FCC rules Operation is subject...

Page 9: ...nce transmission charges In order to program this information into your fax software you should refer to the manual of the Fax software being used RocketModem III Canada The RocketModem III connects directly to off premises Common Carrier facilities using the standard two wire telephone connection In some cases the building s inside wiring associated with a single line individual server may be ext...

Page 10: ...onstructed to all relevant electrical codes In the United States this is the National Electrical Code Article 800 Contact a licensed electrician for details Canada Return Center In Canada contact the following Return Center Gandacar Consulting Ltd 189 Lake Avenue East Carlton Place Ontario Canada K7C 1J7Phone 800 563 5102 Hardware Specifications Modem Cables RocketModem III ports use standard tele...

Page 11: ...10 Tx 43 Rx Dbm RocketModem III Specifics Bus interface meets Universal PCI 2 1 specification or higher Universal PCI Board dimensions including bracket 13 3 by 4 2 w x h Boards per system 4 Current consumption 3 3V 5V 1 29 A maximum 5 04 mA maximum Device driver control Data bits Parity Stop bits 7 or 8 Odd Even None 1 or 2 Dielectric withstanding voltage 1650 VRMS DTE speed Up to 115 200 bps Hea...

Page 12: ...rol has a staff of technical support specialists available to help you If you need technical support contact Comtrol using one of the following methods Electromagnetic Compliances Status Emission Canadian EMC requirements ICES 003 1997 CISPR 22 1997 European Standard EN55022 1998 Amendment A1 2000 IEC 1000 3 2 EN61000 3 2 Harmonic IEC 1000 3 3 EN61000 3 3 Flicker FCC Part15 Subpart B Class A limit...

Page 13: ...ons or warranties with regard to the contents of this reference product or to the suitability of the Comtrol product for any particular purpose Specifications subject to change without notice Some software or features may not be available at the time of publication Contact your reseller for current product information Other product names mentioned herein may be trademarks and or registered tradema...

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