Motorola LEX L10i, User Manual

Page: 174 / 186

Problem Cause Solution
data transmitted, or
transmitted data
was incomplete. disconnected
from host
computer
during com-
munication.
Incorrect ca-
ble configura-
tion. See technical support.
During data com-
munication over Wi-
Fi, no data trans-
mitted, or transmit-
ted data was in-
complete. Wi-Fi radio is
not on. Turn on the Wi-Fi radio.
You moved
out of range
of an access
point. Move closer to an access point.
During data com-
munication over
Bluetooth, no data
transmitted, or
transmitted data
was incomplete. Bluetooth ra-
dio is not on. Turn on the Bluetooth radio.
You moved
out of range
of another
Bluetooth de-
vice. Move without 10 m (32.8 ft.) of the other device.
During data com-
munication over
Public / Private, no
data transmitted, or
transmitted data
was incomplete. You are in an
area of poor
cellular serv-
ice. Move into an area that has better service.
VPN is not
set up cor-
rectly. See technical support for VPN setup information.
SIM card not
installed
properly. Remove and re-install the SIM cards.
Data plan not
activated. Contact your service provider and ensure that your data
plan is enabled.
No sound. Volume set-
ting is low or
turned off. Adjust the volume.
Device turns off. Device is in-
active. The display turns off after a period of inactivity. Set this pe-
riod to 15 seconds, 30 seconds, 1, 2, 5, 10, or 30 minutes.
Battery is de-
pleted. Recharge or replace the battery.
Extreme bat-
tery tempera-
ture. Move device to an area where the ambient temperature is
between 0 °C (32 °F) or above 45 °C (113 °F).
Table continued…
MN002347A01-B
Chapter 12: Maintenance and Troubleshooting
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