Motorola im240 - Wireless PC Card Modem User Manual Download Page 1

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im240 Wireless Modem

User’s Guide

for Microsoft

Windows

2000, Windows ME

Windows NT

, Windows

XP,

Pocket PC 2002, and Pocket PC 2003

@NNTN5927A@

NNTN5927A

Summary of Contents for im240 - Wireless PC Card Modem

Page 1: ...im240 Wireless Modem User s Guide for Microsoft Windows 2000 Windows ME Windows NT Windows XP Pocket PC 2002 and Pocket PC 2003 NNTN5927A NNTN5927A ...

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Page 3: ...Number PIN 4 Enabling the SIM PIN 4 Invalid PIN 4 Valid PIN 4 Changing the SIM PIN 5 Disabling the SIM PIN 5 Unlocking the SIM PIN 5 Modem Setup 6 When to Insert the Modem 6 System Requirements 6 Preparing the Modem for Setup 7 Installing on Windows ME 7 Installing on Windows 2000 and XP 7 Installing on Windows NT 8 Installing on a Pocket PC 11 Using the Modem 12 Using the Detachable Antenna 13 Us...

Page 4: ...Window 19 Common Functionality 19 Getting Status Information 20 Status Light 20 Uninstalling Modem Software 21 Laptop 21 Pocket PC 21 Troubleshooting 22 Diagnostics 22 Registration 23 Manually Configuring im240 Wireless Modem 24 Safety and General Information 25 RF Operational Characteristics 25 Portable Radio Product Operation and EME Exposure 25 Electro Magnetic Interference Compatibility 27 Med...

Page 5: ...iii MOTOROLA LIMITED WARRANTY 30 Patent and Trademark Information 33 Index 34 ...

Page 6: ...wing two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful inte...

Page 7: ...encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help ...

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Page 9: ...ubscriber Identity Module card external antenna detachable antenna Installation CD containing the im240 Wireless Modem Dashboard software and this installation guide The installation CD is located inside the front cover of this guide Supported operating systems The im240 Wireless Modem works in Microsoft Windows 2000 Windows ME Windows NT Service Pack 4 or later Windows XP Pocket PC 2002 Pocket PC...

Page 10: ...the coverage area of an iDEN network on which iDEN has been implemented in order to use the im240 Wireless Modem Service provider If you are within the coverage area of a network that is not operated by your own service provider you can only obtain service if there is a roaming agreement between your service provider and the network operator Account provisions Your account may restrict your usage ...

Page 11: ...rd out 3 When the SIM card pops out gently hold the two sides with your fingers and take out the SIM card After installing the im240 Dashboard software Note The following features can be accessed after the installation of the Dashboard application When you insert the wireless modem into your laptop or Pocket PC you may be prompted to enter a SIM PIN if it is enabled If your wireless modem is set t...

Page 12: ...ou are prompted to enter your SIM PIN and verify it Invalid PIN If the 2 pin numbers don t match you will be presented with a pop up saying PIN s don t match If the SIM PIN is invalid when you click OK a pop up is displayed with the prompt Invalid PIN Try again Valid PIN If the SIM PIN is valid the SIM PIN is enabled and if you want you can choose to disable the SIM PIN or change the SIM PIN ...

Page 13: ... you enter an incorrect PIN 3 times your SIM card will lock A pop up will instruct you to call iDen customer service to unlock your SIM Card You can then choose to either cancel this action or call customer service to unlock the SIM Card If you cancel this action the Dashboard closes The pop up window will re appear everytime you start Dashboard until you call customer service to unlock your SIM C...

Page 14: ...tallation and Application Software CD ROM provided in your package An IBM compatible PC with CD ROM or DVD drive Available PCMCIA Type II slot One of these operating systems installed Windows 2000 Windows ME Windows NT or Windows XP Important You must have administrative rights to install onWindows NT Windows 2000 or Windows XP 25 MB free hard disk space Recommended Mouse or compatible pointing de...

Page 15: ...on Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC configuration 4 When prompted choose Laptop as your installation platform 5 When prompted insert your wireless modem into the available PCMCIA Type II slot Click Ok 6 Upon completion of the installation you will be prompted to reboot Installing on Windows 2000 and XP Use these ins...

Page 16: ...available PCMCIA Type II slot Click Ok Note For Windows XP only For Windows XP SP2 only you will have a wizard which wants to know if Windows can connect to Windows update to search for software Select No not this time and click Next When the Found New Hardware Wizard window displays Select the Install the software automatically Recommended box and click Next On the next Wizard window highlight th...

Page 17: ...anel and open Ports Select a COM port that is not used For example if ports displays COM1 then select COM2 COM3 COM4 Note To find an available unused IRQ go to Start Programs Administrative Tools Windows NT Diagnostics Click on the Resources Tab and click the IRQ button in that property page This page lists all the IRQs that are currently in use Select an IRQ from this list 3 7 9 12 and 15 that is...

Page 18: ... Service RAS 1 The Network control panel opens In the Network window select the Services tab Within the Services tab select Remote Access Service Click Properties 2 The Remote Access Setup window opens Click Add 3 The Add RAS Device window opens Ensure the COM port for your im240 Wireless Modem is selected from the drop down list Then click OK 4 The Remote Access Setup window now shows the added C...

Page 19: ...ms Administrative Tools Windows NT Diagnostics Click on the Resources Tab and click the IRQ button in that property page This page lists all the IRQs that are currently in use Select an IRQ from this list 3 7 9 12 and 15 that is not in use for example 10 After entering the COM port and IRQ the im240 Wireless Modem is installed as a COM port 4 When prompted shut down Windows 5 Turn on your laptop a...

Page 20: ...elect Pocket PC Click Next 6 When prompted insert your im240 Wireless Modem into the available PCMCIA Type II slot Note Some Pocket PC s may not be compatible with a PCMCIA Type II adapter Check with your Pocket PC manufacturer 7 To start the im240 Wireless Modem Dashboard Application click the im240 Wireless Modem icon on your programs desktop Using the Modem Before using the im240 Wireless Modem...

Page 21: ...ical position Align keying features as you insert the antenna feed into the ferrule Push in until the snap ring engages To remove the antenna from the card DISCONNECT THE MODEM USING THE DASHBOARD to assure the transmitter is not operating Then hold the card in the slot and pull the base of the antenna straight out from the card Using the External Antenna To use the external antenna follow the dia...

Page 22: ...up will remain until the im240 Wireless Modem is successfully powered on When the Setup tab is clicked all information will be accessible except for the SIM PIN and Diagnostic sections These sections will be grayed out until the modem powers up successfully Note If the im240 Wireless Modem doesn t power on an alert will appear You can then try to troubleshoot the problem or close the window Howeve...

Page 23: ... open In Connected mode if you have the Details window open the window will remain open When the main area is compacted the following functionality is available All common functionality Mode specific functionality Disconnect and Details in Connected mode Connect and Setup in Disconnect mode To compact the main window click the far left arrow button To expand the main window click the far left arro...

Page 24: ...llowing messages Powering On Seeking Signal Registering and Dialing to Network You may now use your modem to access the internet your Web based email FTP server etc Pocket PC Note Do not start a data session while the Pocket PC is connected to the host computer and ActiveSync is running 1 Start im240 Wireless Modem Status on your Pocket PC To do this go to the Start button and select Programs Then...

Page 25: ...rd is closed open it by tapping the im240 Wireless Modem icon located at the bottom right of your screen 2 Then tap Disconnect Data Connectivity You can perform the following types of data connections with the im240 Wireless Modem Packet data Access the Internet send and receive e mail and transfer files over the packet data network using standard IP protocols Packet data transmits packets blocks ...

Page 26: ...g via Packet Data You can run any standard TCP IP application during a packet data session Note During an active packet data session any software configured for use with other service providers may need to be reconfigured for use with your service provider Connecting via Circuit Data Before attempting to use your im240 Wireless Modem to connect to the internet via circuit data contact your Interne...

Page 27: ...xtual Menu Right click the Dashboard to bring up the contextual menu Drag the Dashboard around by left clicking and dragging anything on the dashboard except buttons Close Use the Exit button to hide the Dashboard The application will still be available in the system tray Minimize Pressing the Minimize button will minimize the application to the taskbar Help This will bring up the Help feature com...

Page 28: ... Status Information Status Light The LED status light located on the end of the im240 Wireless Modem indicates your service status of your modem When Using Modem Status Light im240 Wireless Modem Status Flashing Red Registering Your modem is registering with your service providers network Please wait Solid Red No service Your modem can not register with the network The modem will continue trying t...

Page 29: ...install im240 Wireless Modem Pocket PC 1 Remove or disconnect the im240 Wireless Modem from the PCMCIA slot of your Pocket PC 2 Go to the Start button and choose Settings 3 Choose the System tab 4 Tap Remove Programs 5 Choose MOTOROLA im240 Wireless Modem and tap Remove 6 Confirm the removal of the software by tapping Yes 7 A message stating Uninstall completed successfully appears Tap OK Flashing...

Page 30: ...e Version From this screen you can start the diagnostic process When you start the diagnostic process the screen changes and an animation begins to indicate the start of the diagnostic process The following get checked as they are diagnosed Connection to the Computer Connection to the Network If the diagnosis is successful the given connection will have a If the diagnosis failed the connection wil...

Page 31: ...gnostics If no problems were found the text should read No Problems Found Registration If you have significant trouble connecting the modem to either the network or your own computer call customer service A customer service representative will instruct you to enter a pass code that will unlock a detailed diagnostic screen The detailed diagnostic screen will help you accurately diagnose the problem...

Page 32: ...ab and then click Device Manager 3 Locate the Motorola im240 PC Card modem and double click to view the properties 4 Click on the Resources Tab 5 Click on the Set Configuration Manually button 6 Uncheck Use automatic settings check box 7 Change Setting based on to Basic configuration 0001 8 In Resource settings select IRQ 9 Click on the Change Setting button to open the Edit Interrupt Request dial...

Page 33: ...ulations When using any approved accessory antenna position it at least eight inches 20 cm from any part of any person DO NOT hold the antenna when the radio product is IN USE Holding the antenna affects call quality and may cause the product to operate at a higher power level than needed Portable Radio Product Operation and EME Exposure Your Motorola product is designed to comply with the followi...

Page 34: ... position when operating the wireless modem in any computer that is sitting on your body Approved Accessories For a list of approved Motorola accessories call 1 800 453 0920 or visit our website at www motorola com iden ALL MODELS WITH FCC ID AZ489FT5834 MEET THE GOVERNMENT S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES Your wireless modem is a radio transmitter and receiver It is designed and manufac...

Page 35: ... Absorption Rates SAR can be found on the Cellular Telecommunications Industry Association CTIA web site at http www wow com com 1 In the United States and Canada the SAR limit for modems used by the public is 1 6 watts kg W kg averaged over one gram of tissue The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in ...

Page 36: ...vices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from RF energy Your physician may be able to assist you in obtaining this information Operational Warnings For Vehicles with an Air Bag Do not place a portable modem product in the area over the air bag or in the air bag deployment area Air bags inflate with great fo...

Page 37: ... permanent damage to the unit If your modem product interior gets wet then do not try to accelerate drying with the use of an oven or a dryer as this will damage the modem product and void the warranty Instead do the following 1 Immediately power off the modem product 2 Remove SIM card if so equipped from modem product 3 Shake excess liquid from modem product 4 Place the modem product in an area t...

Page 38: ...d warranty is a consumer s exclusive remedy and applies as follows to new Products Accessories and Software purchased by consumers in the United States or Canada which are accompanied by this written warranty PRODUCTS COVERED LENGTH OF COVERAGE Products as defined above One 1 year from the date of purchase by the first consumer purchaser of the product Accessories as defined above One 1 year from ...

Page 39: ...imitation software changes or modification in any way by someone other than Motorola or its authorized service centers are excluded from coverage Altered Products Products or Accessories with a serial numbers or date tags that have been removed altered or obliterated b broken seals or that show evidence of tampering c mismatched board serial numbers or d nonconforming or non Motorola housings ante...

Page 40: ...ceipt bill of sale or other comparable proof of purchase b a written description of the problem c the name of your service provider if applicable d the name and location of the installation facility if applicable and most importantly e your address and telephone number What Other Limitations Are There ANY IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND...

Page 41: ...a Inc All rights reserved Microsoft Microsoft Internet Explorer Windows NT Windows 2000 Windows XP Pocket PC 2002 and Pocket PC 2003 are registered trademarks of Microsoft Corporation All other product or service names mentioned in this manual are the property of their respective trademark owners Software Copyright Notice The Motorola products described in this manual may include copyrighted Motor...

Page 42: ...le PC 6 operating systems 6 Pocket PC 6 requirements 6 Internet connecting 16 connecting using circuit data 18 connecting using packet data 17 18 disconnecting 17 M Medical devices hearing aids 28 other 28 pacemaker 28 Modem hardware 20 status light 20 turning on 14 using 12 Modem setup 7 inserting modem 6 installing software laptop 7 8 installing software Pocket PC 11 Modem software uninstalling ...

Page 43: ...IM card personal identification number PIN 4 unblocking 5 unlocking 5 SIM PIN disabling 2 enabling 2 Software uninstalling 21 System requirements 6 System requirements 6 T Trademark information 33 Troubleshooting diagnostics 22 registration 23 W Warnings operational 28 ...

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