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Motorola i30sx, User Manual

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123

Other Important Information

This section includes the following topics:

Understanding Status Messages

The following table lists and describes the status messages.

Understanding Status Messages

Page 123

Safety and General Information

Page 125

Limited Warranty Information

Page 135

Patent and Trademark Information

Page 143

Status Messages

Message Description

Number Not in Service

The number that you entered is not valid.

User Not Available

The phone that you called is either busy, out-
of-coverage, or turned off. Please try again
later.

User Not Authorized

The person that you called has not purchased
this service.

Please Try Later

This service is temporarily not available.
Please try again later.

User Busy in Private

The phone that you called is busy in a Private
call.

User Busy in Data

The phone that you called is busy in a Dial-Up
call.

Service Restricted

This service was restricted by your service
provider, or this service was not purchased.

Service Not Available

This feature is not available on the current
network.

Summary of Contents for i30sx

Page 1: ...Motorola iDEN Digital Multi Service Data Capable Phone i30sx Phone User s Guide NNTN4196A NNTN4196A ...

Page 2: ...www motorola com iden ...

Page 3: ... of the i30sx Phone 19 Keypad Lock 28 Status of Your i30sx Phone 31 My Information 32 Using T9 Text Input 33 Display Essentials 39 Display Screen Elements 39 Call Information Icons 42 Navigating Menus and Lists 43 Main Menu Options 44 Phonebook 47 Accessing Phonebook with an i2000 i2000plus or GSM Phone 48 Phonebook Entries and Speed Dial Numbers 48 Phonebook Icons 48 Accessing Your Phonebook 49 A...

Page 4: ... Call Hold 74 Three Way Calling 75 Call Forwarding 76 Messages 81 Message Center 81 Voice Mail 82 Using Voice Mail 83 Text and Numeric Messaging 84 Net Alert 86 Using Your Phone as a Modem 87 Private Calls 89 Private Call 89 Call Alerts 91 Group Call 95 Memo 99 Adding a New Memo 99 Viewing a Memo 99 Editing a Memo 100 Deleting a Memo 100 Customizing the i30sx phone 101 Settings 101 ...

Page 5: ...125 Electro Magnetic Interference Compatibility 128 Medical Devices 128 Operational Warnings 130 Operational Cautions 131 Accessory Safety Information 133 Limited Warranty Motorola Communication Products 135 Limited Warranty Motorola Communication Products International 139 Patent and Trademark Information 143 Index 145 IMPORTANT Read Safety and General Information on page 125 before using your i3...

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Page 7: ...ential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be de...

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Page 9: ...e your phone as a two way radio to communicate directly with business and personal contacts in your iDEN service area Fax and Data Transfer for circuit data faxes and file transfers Faceplates You can order additional faceplates to change the look of your phone For more information on these and other features of the i30sx phone review this User s Guide There is a Table of Contents in the front of ...

Page 10: ...out removing your eyes from the road If you receive an incoming call at an inconvenient time if possible let your voice mail answer it for you 4 Let the person you are speaking with know you are driving if necessary suspend the call in heavy traffic or hazardous weather conditions Rain sleet snow ice and even heavy traffic can be hazardous 5 If you receive an incoming call at an inconvenient time ...

Page 11: ...you would want others to do for you 10 Call roadside assistance or a special non emergency wireless assistance number when necessary If you see a broken down vehicle posing no seri ous hazard a broken traffic signal a minor traffic accident where no one appears injured or a vehicle you know to be stolen call roadside assistance or other special non emergency wireless number 1 1 Wherever wireless p...

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Page 13: ...12 i30sx Phone Faceplates and Keypads Page 15 Turning Your i30sx Phone On Off Page 17 Enabling Security Page 18 Receiving Over the Air Programming Page 18 Security Features of the i30sx Phone Page 18 Status of Your i30sx Phone Page 31 My Information Page 32 Using T9 Text Input Page 33 ...

Page 14: ...arged in the time shown on page 115 Instructions for Attaching and Detaching the battery may be found on Page 13 Antenna Earpiece Display Option Key Menu Key Photosensor Send Key AlphaNumeric Keypad Microphone Option Key 4 Way Navigation Joystick Punctuation Key Headset Jack Back Pause Dialing Key Next Word International Plus Dialing Key Accessory and Data Cable Connector Speaker Key Push To Talk ...

Page 15: ... bottom of the battery to secure it Push down on the battery until you hear a click 1 Ensure the phone is powered off before attempting to detach the battery 2 Press the battery release button away from the antenna and slide the battery cover away from the antenna 3 Remove the battery by pushing the battery toward the antenna and lifting it out of the phone ...

Page 16: ...ttery Charging When Using Phone NOTE A short chirp like sound indicates a low battery This indicates that you have approximately five minutes of talk time remaining 1 With your phone s keypad facing up plug the charger s accessory connector into the left side of the accessory connector on the bottom of the phone 2 If the charger has folding electrical prongs flip open the prongs 3 Plug the charger...

Page 17: ...s present and undamaged For security and operational reasons power to the i30sx phone should be off prior to performing the removal and replacement procedure There is a protective plastic liner over the lens Peel off prior to operation Removal and Replacement Procedure Icon Display e f g h 1 flashing bar 1 flashing bar 1 continuous bar 1 flashing bar 2 continuous bars 3 continuous bars Battery Str...

Page 18: ...o be securely seated into the top of the phone Rotate faceplate towards bottom of the phone until the lower snaps are engaged Snap engagement will be verified by a clicking sound After the lower snaps are engaged verify that the middle of the faceplate is engaged by pressing the faceplate near the s and r keys This will be verified by a clicking sound 6 Re apply power to the phone by pressing and ...

Page 19: ...ore information see SIM Card Personal Identification Number PIN on page 19 NOTE The default SIM card PIN is 0000 It is recommended that you change your PIN to prevent fraudulent use of the SIM card see Changing the PIN on page 21 4 Press C under OK As your phone connects to the network you will see a welcome message and a connecting message When the Ready screen appears on the display you are read...

Page 20: ...nabling security you will receive a Net Alert message containing your lists To accept your phone programming 1 When you power on your phone for the first time after the Ready screen appears you will be prompted to select OK to update your browser info NOTE If you press C under LATER you will be prompted to enable security each time you power on your phone until you press C under OK It is recommend...

Page 21: ...r information on locating the SIM card If there is no SIM card in your phone notify your sales representative NOTE Except for making emergency calls your phone will not function without the SIM card SIM Card Personal Identification Number PIN To prevent unauthorized use of your phone your SIM card is protected by a PIN Each time the phone is powered on you must enter your PIN You can change or dis...

Page 22: ...ive incorrect attempts the SIM card is blocked The phone does not allow you to attempt to enter your PIN again even after powering the phone off and back on If this happens see Unblocking the PIN on page 22 IMPORTANT Incorrectly entering your PIN three times causes the SIM card to be blocked To unblock your SIM card you must contact your service provider For more information see Unblocking the PIN...

Page 23: ...press R to scroll to New Passwords Press C under SELECT to access the New Passwords screen 5 At the New Passwords screen press R to scroll to SIM PIN and press C under SELECT 6 At the Enter Old SIM PIN Code screen enter the current SIM PIN and press C under OK NOTE The default SIM is 0000 7 At the Enter New SIM PIN Code screen enter the new 4 to 8 digit SIM PIN and press C under OK 8 At the Re ent...

Page 24: ...r within 5 seconds of the prior key press To unblock the PIN IMPORTANT If you unsuccessfully enter the PUK code ten times the SIM card is permanently blocked and must be replaced If this happens all data will be lost You will get a message to contact your service provider If the SIM card is blocked the i30sx phone only allows outgoing Emergency calls 1 Press 0 5 s 2 Enter the PUK code 3 Press s 4 ...

Page 25: ...ls After the PIN is accepted the phone registers on the network and the Ready screen displays When the PIN requirement is disabled the phone can be used without entering a PIN IMPORTANT If you disable the PIN requirement you remove protection of personal data on your SIM card Anyone can then use your phone and access your personal data 1 At the Ready screen press q and then press R to scroll to Se...

Page 26: ...At the Security screen press R to scroll to SIM PIN Press C under SELECT to access the SIM PIN screen 5 Press R to scroll to On or Off On enables the SIM PIN requirement Off disables the SIM PIN requirement Press C under SELECT 6 At the Verify SIM PIN Code screen enter the current SIM PIN and press C under OK j ...

Page 27: ... Alerts Information stored in Memo Browser bookmarks All Phonebook information will remain stored on your original SIM card Do not touch the gold colored areas of the SIM card To avoid loss or damage do not remove your SIM card from your phone unless absolutely necessary 1 With the phone powered off remove the battery cover and battery See Detaching the Battery on page 13 2 With the antenna facing...

Page 28: ...ntact side facing down and the cut corner in the upper left Do not touch the gold colored areas of the SIM card 4 Carefully slide the SIM card with the cut corner in the upper left position into the phone until it lies flat in the SIM card holder 1 With the phone powered off remove the battery cover and battery See Detaching the Battery on page 13 cut corner Cut Angled Corners ...

Page 29: ...rt the tip of a ballpoint pen into the slot at the bottom of the SIM card along the left edge of the SIM card 3 With your other hand gently press the PUSH tab on top of the SIM card Hold this tab down 4 While holding the tab down slide the SIM card up by moving the ballpoint pen in the direction of the arrow within the slot slot tab ...

Page 30: ... keypad you may want to read this entire section to learn how to respond to incoming calls messages and alerts Activating Keypad Lock Whenever a key is pressed while in Keypad Lock mode the unlock instructions display briefly 5 When the ballpoint pen has moved the SIM card up as much as possible very carefully lift the SIM card out of the phone Do not touch the gold colored areas of the SIM card N...

Page 31: ...der EXIT to reactivate Keypad Lock and return to the Ready screen Or Press C under NO or press s to send the call to Voice Mail and reactivate Keypad Lock 1 Press and hold the Push To Talk PTT button on the side of the phone Begin talking after the phone emits a chirping sound Release the PTT button to listen 2 When you end the call the Recent Calls list appears Press s or press C under EXIT to re...

Page 32: ...EXIT to return to the Ready screen and reactivate Keypad Lock Or Press C under READ to read the message Press C under SAVE or DELETE Once you have finished press s or press C under EXIT to reactivate Keypad Lock return to the Ready screen 1 When New Browser Message displays press C under EXIT to return to the Ready screen and reactivate Keypad Lock Or Press C under GOTO Press C under View Press C ...

Page 33: ... of the phone The status light indicates the status of your connection From the Ready screen press q The message Keypad Unlocked displays briefly Status Light Indicator i30sx Phone Status Flashing Red Signing on to the network Please wait Solid Red No service or out of coverage area Flashing Green In service Ready to use Solid Green In use E ...

Page 34: ...ut this does not change your phone numbers Carrier IP This field displays your phone s carrier assigned IP address IP Addresses these fields display the IP addresses you use to access the Internet with your phone Circuit Data Number Ckt your circuit data number is in this field Viewing Editing My Information 1 From the Ready screen press q 2 Press S to scroll to My Info Press C under SELECT The My...

Page 35: ...typing information into your Phonebook T9 Text Input Entry Modes Four text entry modes are available in T9 Text Input Alpha Word Symbols and Numeric When you are using T9 Text Input an icon in the top right corner of your phone s display screen next to the battery strength indicator icon indicates the T9 Text Input entry mode you are using When you are using Phonebook you select your text entry mo...

Page 36: ...any screen that requires text input press q to access the Entry Method menu A check mark appears next to the current text entry mode When you access a screen that requires text input the default text entry mode is Alpha 2 Press S to scroll to the T9 Text Input text entry mode you want to use 3 Press C under SELECT The phone returns to the text entry screen The text entry mode you selected is now a...

Page 37: ...ume different functions while in T9 Text Input Word mode Backspace and Erase Press C under DELETE once to backspace or to erase a single character Press and hold C under DELETE to erase the entire text entry field Space Press R once to accept a word and insert a space when entering text Next Word in Database Press 0 to display more words in the database that match the keystroke sequence you entere...

Page 38: ...Adding Words to the User Database To add words to the T9 database 1 Choose Word as your text entry mode 2 Type a word by using one key press per desired letter For example to type test press 8 3 7 8 NOTE The displayed word may change as you type it Do not try to correct the word as you go Type to the end of the word before editing 3 If the word that appears is not the desired word press 0 to chang...

Page 39: ...ymbols text entry mode 3 Return to Word text entry mode 4 Press R to add a space The word you typed in Alpha text entry mode is now in the database 1 Choose Symbols as your text entry mode A row of 32 symbols appears along the bottom of your phone s display screen just above the display option and menu icon Press T to view the complete row 2 Press T to highlight the symbol you want to enter into t...

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Page 41: ... in some activity The Ready screen consist of elements common to many of the screens your phone displays status icons text display area menu icon Display Screen Elements Page 39 Status Icons Page 40 Text Display Area Page 42 Call Information Icons Page 42 Menu Icon Page 43 Display Options Page 43 Navigating Menus and Lists Page 43 Main Menu Options Page 44 A Status icon rows Text display area Menu...

Page 42: ...are performing Status icons appear in the two rows at the top of the display screen Some appear at all times Others appear only when your phone is engaged in certain activities or when you have activated certain features Icon Indicates abcd efgd Battery Strength icons remaining battery charge More bars on the battery indicate a greater charge See the table on page 14 for detailed information about...

Page 43: ...ure Data phone is accessing the Internet using a secure connection l Roaming phone is searching for network connections outside your local area Text Message you have one or more Text Messages or Net Alert messages y Voice Mail you have one or more Voice Mail messages B FaxMail you have one or more FaxMail messages u Speaker Off phone s speaker is off Ring Volume icons you have customized the way i...

Page 44: ...left side of the text display area of the one line screen or the full sized screen providing you with information about your phones line or lines w x T9 Text Input icons you are using T9 Text Input to enter text See Using T9 Text Input on page 33 for more information TTY icons your phone supports TTY devices and communications Icon Indicates D In Call phone is in an active call E Incoming Call pho...

Page 45: ... two main menu features By default the Phonebook PHBK and Messages MESG display options appear on the Ready screen The display options on screens other than the Ready screen cannot be customized Navigating Menus and Lists The i30sx phone is menu driven By navigating menus you access submenus which lead to all of the functions and features that are built into your phone Use the menus to store calls...

Page 46: ...o access the main menu press q or Q from the Ready screen Menu Item Use to 7 Net Browse the Web m Settings Customize your phone Ring Vibe In Call Setup Security Initial Setup Phone Setup Voice Volume and Talkgroup Settings b Phonebook Store and retrieve a list of stored entries for calling editing viewing and deleting R Messages Receive store access and manage Voice Mail FaxMail Text Messages and ...

Page 47: ...the duration of phone calls private or group calls circuit data use and Kilobytes sent and received j Recent Calls Access a list of the last 20 sent received or missed calls Calls can be made from this list U My Info View the name Private ID phone numbers for lines 1 and 2 IP address and circuit data number of your phone Call Alert Store received call alerts to respond to at your convenience ...

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Page 49: ...red in the phone will be lost See Inserting Removing the SIM Card on page 25 This section includes Accessing Phonebook with an i2000 i2000plus or GSM Phone Page 48 Phonebook Entries and Speed Dial Numbers Page 48 Phonebook Icons Page 48 Accessing Your Phonebook Page 49 About Phonebook Entries Page 50 Viewing Phonebook Entries Page 50 Sorting Phonebook Entries Page 51 Adding Phonebook Entries Page ...

Page 50: ... Phonebook once and then add that person s home office mobile phone and fax numbers to the name Each number stored in your Phonebook is automatically assigned a Speed Dial number that corresponds to its location in your Phonebook Each phone number uses one Speed Dial location even if it is assigned to the same name as other phone numbers The phone number stored in location 1 is assigned Speed Dial...

Page 51: ...nd the number type icon indicates multiple phone numbers stored under one name Accessing Your Phonebook If PHBK is one of your display options If PHBK is not one of your display options USER TIP You can also access the Phonebook by pressing q while your phone is on a phone call or private call K Fax n Talkgroup IP Internet Protocol Address Z Other ef pickers From the Ready screen press C under PHB...

Page 52: ... entry must contain a phone number This number may be any type of phone number Private ID or Talkgroup number A Speed Dial number You may accept the default Speed Dial number or assign a different one Viewing Phonebook Entries Names with more than one number assigned to them appear with ef surrounding the icon to the right of the name For example if you had stored a home and work number for Joe Sm...

Page 53: ...ok list 3 When the icon representing the number you want to view is displayed press C under VIEW If there is a Private ID or a Talkgroup number stored for the person press q Then press R to scroll to View and press C under SELECT 4 Press S to view the other numbers stored for this name 1 From the Phonebook screen press q to view the Phonebook Menu screen 2 Press R to scroll to Sort By 3 Press C un...

Page 54: ...ntry Details screen You can leave any item blank or unchanged by pressing S to scroll past it on the Entry Details screen Only a number is required for a valid Phonebook entry After you have entered a phone number and any other information you wish to include you can press C under DONE to save the Phonebook entry To cancel a Phonebook entry at any time press s to return to the Ready screen 1 From ...

Page 55: ...ighted press C under CHANGE From the Name screen enter the name using the alphanumeric keypad See Using T9 Text Input on page 33 for information about entering text into this field When you are finished press C under OK The Entry Details screen returns with the Type field highlighted 3 With the Type field highlighted press C under CHANGE From the Type Editor screen press R to scroll to the type of...

Page 56: ...Area ID Network ID Member ID the asterisks must be included as part of the Private ID To delete a digit press C under DELETE See Pause Digit Entry on page 59 and Plus Dialing on page 60 for information on using these features when storing phone numbers in your Phonebook NOTE The number can be up to 20 characters long When you are finished press C under OK The Entry Details screen returns with the ...

Page 57: ...w Speed Dial number using the alphanumeric keypad When you are finished press C under OK NOTE If you change the Speed Dial number to one already in use you will be prompted to overwrite the entry that is currently in that location Pressing C under YES will delete the existing entry from your Phonebook 6 If you want to store more numbers to the name associated with this Phonebook entry Press R to s...

Page 58: ...ighted press C under SELECT This displays the Store To screen with the New Entry field highlighted 4 To store to a new entry press C under SELECT The Entry Details screen will display with the number entered in the field Or To store to an existing entry press R to scroll the list of names in your Phonebook Or press the first letter of the entry to jump to the entry Once the desired entry is highli...

Page 59: ...eld and the Name field highlighted Enter the name using the alphanumeric keypad Press C under OK Or To store to an existing entry press R to scroll the list of names in your Phonebook Or press the first letter of the entry to jump to the entry Once the desired entry is highlighted press C under SELECT The Phonebook information for that entry displays with the number entered in the field and the Ty...

Page 60: ...mber entered in the field and the Name field highlighted With the Name field highlighted press C under CHANGE Enter the name using the alphanumeric keypad Press C under OK Or To store to an existing entry press R to scroll the list of names in your Phonebook Once the desired entry is highlighted press C under SELECT The Entry Details screen displays with the Private ID icon entered in the Type fie...

Page 61: ...u All you have to do is separate each entry with a pause If you were to program your phone to automatically input the above information the stored data would look like this 17035551234P P1234 In this example the first eleven digits represent the number that must be dialed to access your voice mail The P represents a 3 second pause The interrupts your greeting The second P represents another 3 seco...

Page 62: ... before entering the next set of numbers Plus Dialing This feature enables you to place an international call from most countries without entering the local international access code Use Plus Dialing for all Phonebook entries if you plan to travel outside the United States Begin by following the instructions for Adding Phonebook Entries on page 52 Before you type the phone number to be stored Pres...

Page 63: ...ing features for making phone calls Direct Dial Phonebook Recent Calls Speed Dial Turbo Dial Last Number Redial TTY your phone supports TTY devices and communications Making Phone Calls Page 61 Emergency Calling Page 66 Receiving a Phone Call Page 66 Ending a Phone Call Page 67 Recent Calls Page 67 Hands Free Speakerphone Page 70 Call Waiting Page 72 Call Timers Page 72 Call Hold Page 74 Three Way...

Page 64: ...o insert a digit press T to move the cursor To cancel press r Making Calls from the Phonebook After you have entered phone numbers into your Phonebook you can use these numbers to make phone calls For information on entering numbers into your Phonebook see Adding Phonebook Entries on page 52 1 From the Ready screen use the keypad to enter the 10 digit phone number you want to call 2 Press s to pla...

Page 65: ...n one number is stored for the person you want to call ef appears around the icon to the right of the person s name Press T to scroll through the icons representing the numbers stored for that person Or Press C under VIEW to view all the numbers stored for this person Then press R to scroll to the number you want to call Or If there is a Private ID or a Talkgroup number stored for this person pres...

Page 66: ...to Recent Calls if Recent Calls is not the first item on the list press S to scroll to it Press C under SELECT 2 Press S to scroll the list received or sent recent calls until you reach the desired call 3 To view additional information about the call Press C under VIEW Or Press q to access the Rec Calls Menu Then press R to scroll to View and press C under SELECT 4 Press s to place the call 5 Pres...

Page 67: ...onal calls from your Phonebook if you have stored the numbers with Plus Dialing See Adding Phonebook Entries on page 52 and Plus Dialing on page 60 for more information NOTE Your service default is International Calls Restricted Therefore you must call Customer Care to obtain international dialing access To make an international call using Plus Dialing Press and hold a number key 1 through 9 Press...

Page 68: ...or not in the phone To place a call in an emergency dial 911s You will be connected to the nearest emergency dispatch center If you are on an active call you must end it before calling 911 NOTE If you have enabled the Keypad Lock feature you must unlock the phone s keypad before any call can be made including 911 emergency calls Receiving a Phone Call 1 Connect one end of a 2 5mm cable into the ja...

Page 69: ...one number appears on the Recent Calls list For private calls group calls and numbers stored in your Phonebook an icon appears to the right of the name of number indicating the Phonebook type of the number used in the call See Phonebook Icons on page 48 for more information about Phonebook types For phone calls an icon appears to the left of the name or number indicating the type of call N indicat...

Page 70: ...ted with the number of the recent call the number the date time and duration of the call 1 From the Ready screen press R Or From the Ready screen press S to scroll to Recent Calls Press C under SELECT 2 Press S to scroll the list of recent calls 1 From the Recent Calls screen press S to scroll to the call you want more information on 2 Press C under VIEW Or Press q to access the Rec Calls Menu The...

Page 71: ...e 2 Press C under STORE This displays the Phonebook Entry Details screen with the field filled in with the number of the recent call 3 If you want to add more information to the Phonebook entry follow applicable the instructions in Adding Phonebook Entries on page 52 1 From the Recent Calls screen press S to scroll to the call you want to delete 2 Press q to access the Rec Calls Menu 3 Press R to ...

Page 72: ...oth at the same time To turn the speakerphone on While speakerphone is on Spkrphone On appears in the text display area To turn the speakerphone off Mute Use the Mute feature to listen to incoming audio without allowing sound from your phone s microphone to be transmitted over the phone line To turn mute on While mute is on UNMUT appears as a display option To turn mute off 3 Press C under SELECT ...

Page 73: ...ng total of all of your Private and Group call minutes until you reset it Prvt Grp Life displays the total minutes of all your Private and Groups calls Circuit Reset keeps a running total of all of your circuit data use until you reset it Circuit Lifetime displays the total minutes of all of your circuit data use Kbytes Reset keeps a running total of the number of Kilobytes sent and received by yo...

Page 74: ...pecific call If you re on a call and you receive a second call you will Hear a tone and See a message on your display informing you of another incoming call Accepting Calls 2 Press C under SELECT 3 If the feature does not include an option to reset or you do not wish to reset the option press C under DONE when you are finished viewing To reset a feature press C under RESET When the confirmation sc...

Page 75: ... Calls Ending the Active Call Turning Off Call Waiting If you do not want to be interrupted during a call you can turn Call Waiting off prior to making receiving a call Press C under SWITCH to switch between calls Press C under NO If you subscribe to Voice Mail the call will be forwarded to your Voice Mail box Press r 1 From the Ready screen press q Press R to scroll to Settings and press C under ...

Page 76: ...scroll to Off and press C under SELECT Call Waiting is now disabled for the next call It will automatically reset to On when you hang up 1 Press q to access the Calls Menu 2 Press R to scroll to Hold 3 Press C under SELECT 4 If you have not placed a second call you can resume this call by pressing C under RESUME 1 Enter the second phone number you want to call Or select the number from your Phoneb...

Page 77: ...ceive a phone call 2 While on the call press q to access the Call Menu 3 Press R to scroll to 3 Way 4 Press C under SELECT The first call will be placed on hold 5 Enter the second phone number you want to call and press s to place the second call Or access the number from your Phonebook Press q and then press R to scroll to Phonebook Press C under SELECT To place the call see Making Calls from the...

Page 78: ...t of coverage or powered off NOTE For you to receive Voice Mail messages the All Calls option must be set to Off and the Detailed options must be set to your Voice Mail access number Your Voice Mail access number is the first six digits of your 10 digit phone number followed by 6245 This is the default setting You can forward Line 1 and Line 2 independently When your phone is set to forward all ca...

Page 79: ... calls from Line 1 and Line 2 are being forwarded 1 Press q then press R to scroll to Call Forward 2 Press C under SELECT 3 At the Call Forward screen the Forward field is highlighted Press C under CHANGE 4 Press S to scroll to All Calls 5 Press C under SELECT 6 Press R to scroll to the To field and press C under CHANGE W ...

Page 80: ...under OK Or If you have used Call Forwarding before the call forwarding number you last used is displayed Press C under CHANGE to access the Forward screen To forward your calls to this number press C under OK To forward your calls to a different number press and hold C under DELETE to erase the displayed number Type the new number on your phone s keypad or press C under SEARCH to select from numb...

Page 81: ... press C under CHANGE 4 Press S to scroll to Off and press C under SELECT 1 Press q then press R to scroll to Call Forward 2 Press C under SELECT The Call Forward screen displays with the Forward field set to Detailed 3 Press R to scroll to the If Busy field and press C under CHANGE 4 The call forwarding number you last used is displayed Press C under CHANGE If this is your Voice Mail access numbe...

Page 82: ... However it is recommended that you leave Detailed set to the Voice Mail access number and use the All Calls setting if you wish to forward your calls to another number 7 Press C under OK 8 Repeat step 3 through step 7 for the If No Answer field and the If Unreachable field 9 When finished press C under EXIT ...

Page 83: ...t one of your display options The Message Center screen displays the number of messages you have in each message service Voice Mail Text Msgs Text and Numeric Messages and Net Alert Net Mail Message Center Page 81 Voice Mail Page 82 Text and Numeric Messaging Page 84 Net Alert Page 86 Using Your Phone as a Modem Page 87 From the Ready screen press C under MESG 1 From the Ready screen press m 2 Pre...

Page 84: ...ss C under CALL or C under EXIT If you are on a call your phone will alert you once during the call Transferring Calls to Voice Mail 1 From the Message Ctr screen press R to scroll to the message service you want to access 2 Press C under the display option on the right This option varies depending on the message service selected Press C under NO while your phone is ringing to transfer incoming ca...

Page 85: ...screen 2 Voice Mail should be highlighted to indicate that it is selected If it isn t highlighted press S to scroll to the Voice Mail field The number of new messages and the total number of messages are displayed 3 Press C under CALL to log into your Carrier s Voice Mail System Calling displays as you are connected to the network A g ...

Page 86: ...age if you are outside of the coverage area and deliver it as soon as you are back in a coverage area Attempt continuous delivery of messages until successful for up to 7 days With Text and Numeric Messaging your phone will Refer to text and numeric messages as Text Messages Stamp the message with the time and date the message was left Store up to 16 messages at a time that will remain until you d...

Page 87: ... Accessing New Messages When you receive a message you can view it immediately or later View a Message Immediately Viewing a Message Later 1 Press C under READ The message displays 2 If the message fills more than one screen use S to scroll through the rest of the message 3 Press C under SAVE to save the message Or Press C under DELETE to delete the message Press C under EXIT The icon will appear ...

Page 88: ...u choose to exit the screen and view the message later the icon will appear on the second line of the Ready screen to remind you that you have a stored message You can view new or stored Net Alert messages at any time by access the Message Center For more information see Message Center on page 81 1 In the Message Ctr screen press S to scroll down to Text Msgs The number of new messages and the tot...

Page 89: ...s email a field service report or files In addition you can also send or receive faxes This type of wireless connection uses one of two types of data connection circuit switched data and packet data Circuit switched data is typically used for sending and receiving faxes and for transferring large files Packet data is used for small file transfers such as email To use these services you must instal...

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Page 91: ...e ID number see My Information on page 32 Making a Private Call from the Keypad Making a Private Call from the Phonebook If you have stored a person s Private ID in your Phonebook you can use your Phonebook to make a Private call to that person Private Call Page 89 Call Alerts Page 91 Group Call Page 95 1 Enter the Private ID of the person you are trying to call 2 Press and hold the Push To Talk b...

Page 92: ...button on the side of the phone Begin talking after the phone emits a chirping sound 5 Release the PTT button to listen 1 From the Ready screen press q 2 Press R to scroll to the Recent Calls Press C under SELECT 3 From the Recent Calls screen press S to scroll through the names and numbers until the desired name or Private ID number is highlighted 4 Press and hold the PTT button on the side of th...

Page 93: ...ies of beeps and your name or Private ID will appear on the display Placing a Call Alert from the Keypad Placing a Call Alert from the Phonebook 1 Enter the Private ID of the person you want to call 2 Press C under ALERT The Ready to Alert screen displays 3 Press and hold the PTT button until Alert Successful displays The alert sounds intermittently until the user of the phone answers queues or cl...

Page 94: ...essing C under CANCEL causes the phone to return to the Phonebook screen If you do nothing the phone will revert to the Ready screen Receiving Call Alerts When you receive a call alert your phone emits a chirp and displays the name or number of the caller You can answer queue or clear the call alert To answer a call alert press the PTT button To queue a call alert press C under QUEUE To clear the ...

Page 95: ...ll alert was received Sorting Call Alerts To sort your call alerts by the order they were received 1 From the Ready screen press q 2 Press R to scroll to Call Alert 3 Press C under SELECT The Call Alert Queue screen displays 1 From the Call Alert Queue screen press S to scroll to the desired call alert 2 Press q to access Call Alert Menu 3 Press R to scroll to View 4 Press C under SELECT 1 From th...

Page 96: ...o respond to You can respond by sending a call alert or placing a Private call 2 To send a call alert press C under ALERT and then press the PTT button Or To place a Private call press the PTT button The call alert will be removed from the queue 1 From the Call Alert Queue screen press S to scroll to the entry you want to delete 2 Press q to access Call Alert Menu 3 Press R to scroll to Delete 4 P...

Page 97: ...our phone can store up to 30 Talkgroups You can initiate or participate in Group calls for Talkgroups that have been created for you and that are stored in your Phonebook Storing a Talkgroup 1 From the Call Alert Queue screen press q to access Call Alert Menu 2 Press R to scroll to Delete All 3 Press C to SELECT 4 When the confirmation screen appears press C under YES to delete the entry 1 From th...

Page 98: ... someone is calling 3 Release the PTT button to listen 1 From the Phonebook screen press R to scroll to the name of the Talkgroup you want to call 2 Press and hold the PTT button on the side of the phone or press C under ALERT and speak The phones of the people in the Talkgroup will emit a chirping sound to alert them that someone is calling 3 Release the PTT button to listen 1 From the Recent Cal...

Page 99: ...ng to your previous Group Call To join an ongoing Talkgroup 1 Wait for the caller to finish speaking 2 Press and hold the PTT button to talk Release the PTT button to listen 1 Using the keypad press and then enter the Talkgroup number Or From the Phonebook screen press R to scroll to the name of the Talkgroup you want to join Or If the Talkgroup you want to join is on your Recent Call list go to t...

Page 100: ... alerts and communication Turning Group Silent On or Off 1 From the Ready screen press q 2 Press R to scroll to Settings Press C under SELECT 3 Press R to scroll to Tkgrp Settings Press C under SELECT 4 With the Silent field highlighted press C under CHANGE 5 Press S to scroll to On or Off 6 Press C under SELECT ...

Page 101: ...ng a New Memo Page 99 Viewing a Memo Page 99 Editing a Memo Page 100 Deleting a Memo Page 100 1 From the Ready screen press q 2 Press R to scroll to Memo 3 Press C under SELECT The Memo screen displays 4 Type your numeric memo using the phone s keypad 5 Press C under STORE 1 From the Ready screen press q 2 Press R to scroll to Memo 3 Press C under SELECT 4 To call this number press s ...

Page 102: ... to Memo 3 Press C under SELECT 4 Type the new number You can delete a digit by pressing C under DELETE To all the digits press and hold C under DELETE 5 Press C under STORE 1 From the Ready screen press q 2 Press R to scroll to Memo 3 Press C under SELECT 4 Press and hold C under DELETE 5 Press C under STORE ...

Page 103: ...on telephone features chooses which phone line is used and sets your network ID In Call Setup sets call timer message notification and call waiting features Security sets security features including phone lock keypad lock and SIM PIN Personalize controls which features are most accessible when you turn on your phone Initial Setup sets a variety of display features including the language displayed ...

Page 104: ... calls and messages Main Options Ring Volume provides these main options Ringer Vol sets ring volume Keypad Vol sets volume of sounds associated with keypad actions Mail Vol sets volume of Text Message Voice Mail and Net Alert notifications Data Vol sets data volume Headset choosing the HdsetOnly option prevents sound from being emitted from the phone s speaker when the headset is being used Silen...

Page 105: ...on for calls on Line 2 Pvt Grp sets type of notification for private and group calls Call Alert sets the ring style and type of notification for call alerts Text Msgs sets type of notification for Text Messages Voice Mail sets type of notification for Voice Mail messages Net Alert sets type of notification for Net Alert messages To set SilentAll to Off or On Ring Styles When you set a ring style y...

Page 106: ...g call after a specified number of rings When this feature is turned on the phone answers by connecting you to the caller it does not send the call to Voice Mail unless you are out of coverage or on the line 3 With the Style field highlight press C under CHANGE 4 Press R to scroll to the ring style you want to assign to the feature 5 To assign the ring style press C under SELECT 1 From the Ring Vo...

Page 107: ...ng calls Receive All notifies you of all types of messages during calls Msg Mail Only notifies you of mail messages only all other types of message notifications are delayed until the call has ended Delay All delays notification of all messages until the call has ended Call Waiting enables you to turn off call waiting for the next call After you hang up call waiting is turned back on Security Secu...

Page 108: ... to be typed into the phone to access the information on the SIM card and to make or receive calls See SIM Card Personal Identification Number PIN on page 19 for more information Setting New Passwords The New Passwords option enables you to set three types of passwords that control access to your phone Unlock Code this code is used to control access to the phone using Phone Lock It is also require...

Page 109: ... erases all stored lists Use only under the direction of your service provider Feature Reset returns all settings to their original defaults Use only under the direction of your service provider Baud Rate sets the baud rate at which your phone communicates when connected to a laptop computer PC or similar device TTY Setup sets TTY options By default your phone is set to function with a TTY device ...

Page 110: ... screen with Time Date Format highlighted press C under SELECT to access the Time Date Format screen 2 To change the time format With Time Format highlighted press C under CHANGE to access the Time Format screen Press S to highlight the time format you want Press C under SELECT 3 To change the date format Press S to highlight Date Format and press C under CHANGE to access the Date Format screen Pr...

Page 111: ...klight to come on every time a key is pressed you can turn the photosensor off NOTE Setting the Backlight to come on continuously while the Photosensor is turned on will drain your battery power Adjusting Status Light The status light is located on the top of the phone It illuminates when the phone is on See Status of Your i30sx Phone on page 31 You can turn the status light feature on or off from...

Page 112: ... the Scroll option Changing Display Language You can customize the i30sx phone to display menus in English French Spanish or Portuguese The default language is English To change the display language Master Clear Master Clear returns all your phone s settings to their original factory defaults and erases all stored lists To use this feature you must contact your service provider to receive your pho...

Page 113: ...our TTY device VCO Voice Carry Over for calls in which you speak into your phone and read text replies on your TTY device HCO Hearing Carry Over for calls in which you type text on your TTY device on listen to voice replies on your phone s speaker You can set your TTY mode using your phone s Settings menu at any time or by issuing commands from your TTY device while on an active call To set your p...

Page 114: ...alert information even though the Call Alert tone has stopped You can set your phone s alert timeout rules from the Settings Initial Setup screen Scroll to the Alert Timeout option and then choose the desired interval No Alert Tone 5 Minutes 15 Minutes 30 Minutes 1 Hour or Continuous Return to Home You can control the amount of time that the recent call screen displays after a call You can set dif...

Page 115: ...les you to set certain Talkgroup options See Group Call on page 95 for more information 1 From the Initial Setup screen press R to scroll to Return to Home 2 Press C under CHANGE 3 Press S to scroll to the desired display option 4 Press C under SELECT 1 From the Voice Volume screen highlight Earpiece Vol to set the earpiece volume or press R to scroll to Speaker Vol to set the speaker volume 2 Pre...

Page 116: ...114 www motorola com iden Service Status The Service Status screen shows the status of your phone s services This screen is for information only no options can be set ...

Page 117: ...provides the approximate time to fully charge a battery using a Motorola iDEN Approved Lithium Ion battery charger Check the kit number on your battery and charger to determine the appropriate charging time Battery Charging Times NOTE Charging times are based on a fully discharged battery Batteries Page 115 Travel Chargers Page 116 Data Accessories Page 118 MOTOROLA BATTERIES Charging Time to 100 ...

Page 118: ...t fully charge your iDEN Lithium Ion battery or may yield reduced number of lifetime charge cycles If the battery appears inoperative the internal protection circuitry may have been activated Remove the battery from the phone and put it into the charger for several minutes to reset the circuitry When batteries are not in use always store them in the plastic safety tray Travel Chargers Using one of...

Page 119: ...d facing up insert the accessory connector with the Motorola logo facing you into the bottom of the phone until you hear a click 2 If you have either the Mid Rate Multi Voltage Travel Charger or the Rapid Multi Voltage Travel Charger flip open the prongs and plug the Travel Charger transformer into an AC wall outlet Or If you have the Mid Rate Economy Travel Charger plug the Travel Charger transfo...

Page 120: ...SB cable has been connected to it and will utilize the appropriate protocol accordingly No other action is required by the user in order to select between USB or RS232 serial communications iDEN PC applications will support USB drivers for the following operating systems only Windows 98 Second Edition SE Windows 2000 PC Applications Supported RSS Tethered Circuit Data iDEN CompanionPro SDK Windows...

Page 121: ...features a charging port Any applicable phone charger may be used to charge the phone simultaneously Using the Data Cable 1 While holding the phone with its keypad facing up insert the accessory connector with the Motorola logo facing you into the bottom of the phone until you hear a click 2 Insert the data plug directly into your PC or one of the many other data compatible iDEN accessories Port f...

Page 122: ...a operations Using the Dual Port Adapter Cable 1 Insert the flat end of the Dual Port Adapter Cable cord into the bottom connector of the i30sx phone Make sure the Motorola logo is facing upward 2 Insert the round end of the RS232 Data Cable into the receptacle on the Dual Port Adapter Cable labeled Data 3 Insert the Hands Free Car Kit into the receptacle on the Dual Port Adapter Cable labeled Car...

Page 123: ...g the PDA Converter Plug Item Number Description NTN6546 Palm IIITM VIITM Cable Adapter NKN6547 Palm VTM Cable Adapter NTN8993 Generic Pocket Digital Assistant PDA Male Female Serial Adapter Not Shown 1 While holding the phone with its keypad facing up insert the accessory connector with the Motorola logo facing you into the bottom of the phone until you hear a click 2 Connect the opposite end of ...

Page 124: ...er for more information regarding battery charging status 3 Connect other end of PDA converter to the mating connector of the PDA device 4 If you are using the NTN8993 PDA adapter connect the other end of the adapter to the PDA s supplied data synchronization cradle and place the PDA into the cradle ...

Page 125: ... is not valid User Not Available The phone that you called is either busy out of coverage or turned off Please try again later User Not Authorized The person that you called has not purchased this service Please Try Later This service is temporarily not available Please try again later User Busy in Private The phone that you called is busy in a Private call User Busy in Data The phone that you cal...

Page 126: ...r phone off and contact Customer Care PIN Blocked Call Your Provider The incorrect PIN was entered three consecutive times You will be unable to place or receive calls on your i30sx phone Call your service provider to have them obtain the PIN Unblocking Key PUK code Insert SIM Your SIM Card is not being detected Please check to ensure that you have inserted the SIM Card Check SIM Card Please check...

Page 127: ...mmunications Commission Code of Federal Regulations 47 CFR part 2 sub part J American National Standards Institute ANSI Institute of Electrical and Electronics Engineers IEEE C95 1 1992 Institute of Electrical and Electronics Engineers IEEE C95 1 1999 Edition National Council on Radiation Protection and Measurements NCRP of the United States Report 86 1986 International Commission on Non Ionizing ...

Page 128: ...pproved clip holder holster case or body harness for this product Use of non Motorola approved accessories may exceed FCC RF exposure guidelines If you do not use a Motorola approved body worn accessory and are not using the radio product in the intended use positions along side of the head in the phone mode or in front of the face in the two way radio mode then ensure the antenna and the radio pr...

Page 129: ...ach the network In general the closer you are to a wireless base station antenna the lower the power output Before a phone model is available for sale to the public it must be tested and certified to the FCC that is does not exceed the limit established by the government adopted requirement for safe exposure The tests are performed in positions and locations e g at the ear and worn on the body as ...

Page 130: ...inimum separation of 6 inches 15 cm be maintained between a handheld wireless radio product and a pacemaker These recommendations are consistent with those of the U S Food and Drug Administration Persons with pacemakers should ALWAYS keep the radio product more than 6 inches 15 cm from their pacemaker when the radio product is turned ON Not carry the radio product in a breast pocket Use the ear op...

Page 131: ...dio products in the area where you drive Always obey them When using the radio product while driving please Give full attention to driving and to the road Use hands free operation if available Pull off the road and park before making or answering a call if driving conditions so require ...

Page 132: ...UL approved Do not remove install or charge batteries in such areas Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death NOTE The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats fuel or chemical transfer or storage facilities areas where the air contains chemicals or pa...

Page 133: ...SIM card if so equipped from radio product 3 Shake excess liquid from radio product 4 Place the radio product and battery in an area that is at room temperature and has good air flow Operational Cautions Antennas Do not use any portable radio product that has a damaged antenna If a damaged antenna comes into contact with your skin a minor burn can result Batteries All batteries can cause property ...

Page 134: ...lowing the steps listed above contact your dealer for servicing information Clean the external surfaces of the radio product with a damp cloth using a mild solution of dishwashing detergent and water Some household cleaners may contain chemicals that could seriously damage the radio product Avoid the use of any petroleum based solvent cleaners Also avoid applying liquids directly on the radio prod...

Page 135: ...plug it from the power outlet immediately and discontinue its use Use of a non recommended attachment to a battery charger may result in a risk of fire electric shock or injury to persons Make sure the battery charger power cord is located so that it will not be stepped on tripped over or subjected to damage or stress An extension cord should not be used with any battery charger unless absolutely ...

Page 136: ... Maximum ambient temperature around the power supply or transformer of any battery charger should not exceed 40 C 104 F The output power from the power supply or transformer must not exceed the rating given on the Desktop Dual Pocket Charger The disconnection from the line voltage is made by unplugging the power supply from the AC receptacle To reduce risk of electric shock unplug any battery char...

Page 137: ...ts replace it with a new or reconditioned Product or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty Replaced parts or boards are warranted for the balance of the original applicable warranty period All replaced parts of Product shall become the property of MOTOROLA This express limited warranty is extended b...

Page 138: ...ing the Product Repair replacement or refund of the purchase price at MOTOROLA S options is the exclusive remedy THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES IMPLIED WARRANTIES INLCUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES...

Page 139: ...o antennas unless caused directly by defects in material workmanship e A Product subjected to unauthorized Product modifications disassemblies or repairs including without limitation the audition to the Product of non MOTOROLA supplied equipment which adversely affect performance of the Product or interfere with MOTOROLA S normal warranty inspection and testing of the Product to verify any warrant...

Page 140: ... and accept its return The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished hereunder with software apparatus or devices not furnished by MOTOROLA nor will MOTOROLA have any liability...

Page 141: ...s replace it with a new or reconditioned Product or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty Replaced parts or boards are warranted for the balance of the original applicable warranty period All replaced parts of Product shall become the property of MOTOROLA This express limited warranty is extended by...

Page 142: ...NG WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT FOR ANY LOSS OF USE LOSS OF TIME INCONVENIENCE COMMERCIAL LOSS LOST PROFITS OR SAVINGS OR OTHER INCIDENTA...

Page 143: ...nce with MOTOROLA S published specifications or the local type acceptance labeling in effect for the Product at the time the Product was initially distributed from MOTOROLA j Scratches or other cosmetic damage to Product surfaces that does not effect the operation of the Product k Normal and customary wear and tear l Exclusion for defects or damage arising from use of the products in connection wi...

Page 144: ...ich is attached to or sued in connection with the Product or any parts thereof In no event shall MOTOROLA be liable for any incidental special or consequential damages arising from any claim of patent infringement or alleged infringement Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for copyrighted MOTOROLA software such as the exclusive rights to rep...

Page 145: ...oration Netscape Navigator is a registered trademark of Netscape Communications Corporation T9 is a trademark owned by Tegic Communications T9 Text Input Patent and Trademark Information This product is covered by U S Pat 5 818 437 U S Pat 5 953 541 U S Pat 6 011 554 and other patents pending Java and all other Java based marks are trademarks or registered trademarks of Sun Microsystems Inc in the...

Page 146: ...144 www motorola com iden ...

Page 147: ...eceiving 92 Call Forwarding 76 turning off 78 turning on 77 Call Hold 74 Call Timers 71 72 Call Waiting 72 105 accepting calls 72 declining calls 73 ending active calls 73 switching between calls 73 turning off 73 Charge strength 14 Circuit data 87 Circuit data number 32 CompanionPro 48 Connection status 31 Contrast 110 Customizing phone 101 D Data cable 87 119 120 Dialing menu 56 Digital cellular...

Page 148: ...ting 100 viewing 99 Menu icon 43 Menus 43 56 main menu 45 Message Center 81 Messages 81 text and numeric 84 voice mail 82 Messages Net Alert receiving 86 Messages text and numeric receiving 85 viewing 85 Missed call 67 Modem phone as 87 Motorola 7 Mute 70 My Information 32 N Net Alert 86 Notifications 105 setting 103 Numeric mode text entry 37 P Packet data 87 Password security code 106 SIM PIN 10...

Page 149: ...reen 39 Recent Calls 57 64 67 deleting 69 details 68 Private calls 90 storing to Phonebook 69 viewing 67 Ring styles 103 Ring Volume 102 Ringer Vol 102 S Safety 125 accessory 133 electromagnetic interference 128 medical devices 128 radio frequency 125 Scrolling 110 Security 18 105 Settings In Call Setup 105 Initial Setup 107 Phone Setup 104 Security 105 Voice Volume 113 Shortcuts 114 SIM card 19 4...

Page 150: ...ee Way Calling 75 Time and date format 107 Trademark information 143 Travel Charger 116 TTY devices 87 making calls 66 setting baud rate 112 setting mode 111 Turbo Dial 65 Turning phone on or off 17 Two way radio see Private calls Typing text see Text entry U Unblocking SIM PIN 22 V Voice Mail 82 logging in 83 receiving messages 82 transferring calls to 82 Voice Volume 113 W Warranty 139 Word mode...

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