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Motorola DSR4410 Operator'S Manual Download Page 65

DSR4410

  

59 

8

Diagnostic Display

On-Screen Diagnostic Display

The On-Screen Diagnostic (OSD) display contains many fields of information that indicate the 
status and history of the receiver. The Fast Facts menus are a summary of the information 
contained in the other menus.

Fast Facts 1                                                            Fast Facts 2

                                                                   

Summary of Contents for DSR4410

Page 1: ...DSR4410 Commercial Integrated Receiver Decoder Operator Guide ...

Page 2: ...8 5485577 5497112 5517250 5530400 5537420 5565922 5566089 5598415 5606616 5638128 5675387 5699124 5703877 5717461 5742623 5754659 5771239 5809538 5844615 5949795 and patents pending Manufactured under license from Dolby Laboratories CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR FRONT REFER SERVICING TO QUALIFIED SERVICE PERSONNEL THIS INSTAL...

Page 3: ...DSR4410 Integrated Commercial Receiver Decoder Operator Guide ...

Page 4: ......

Page 5: ...p 1 Menus Installation 13 Manual Tune Menu 14 Port0 Setup and Port1 Setup Menus 17 Audio 1 and 2 Menus 19 Audio1 Gain and Audio2 Gain Menus 20 Alarm Menu 21 ASI Output Menu 22 Reset Menu 23 Reset Type Field 23 MAC Address Menu 24 IP Address Menu 24 Subnet Mask Menu 25 IP Gateway Menu 25 Core Menu 26 Video Out Format Menu 26 Firmware Menu 28 Download Menu 29 Group 2 Menus Channel Selection 31 MPEG ...

Page 6: ... 46 Caution Screens 47 System Update Caution Screens 47 Chapter 4 Troubleshooting 49 Chapter 5 Signal Flow 51 Chapter 6 Product Support 53 Product Support And Equipment Returns 53 Product Support 53 IRD Repair Procedures 55 Chapter 7 Conversion Tables 57 Downlink l band Frequency Conversions 57 Chapter 8 Diagnostic Display 59 On Screen Diagnostic Display 59 Chapter 9 Language Abbreviations 63 Chap...

Page 7: ...3 4 4 5 5 6 and 7 8 Multiple Virtual Channel Tables VCTs can be stored in the DSR4410 so that the unit can be moved to various satellites transponders Once the IRD has acquired an MPEG signal the user can select a program from a list of programs as defined in the Program Allocation Table PAT Two video outputs Outputs either 525 line NTSC PAL M or 625 line PAL video formats automatically matching b...

Page 8: ...that decrypts the selected service Ethernet Port for SNMP control or IP data pass through DTMF output for control of tape machines and other ad insertion equipment One Form C relay used for fault alarm indication Memory to recall the operating configuration when power sags or is removed Security features include Motorola DigiCipher II security technology The unit does not require a TVPass card to ...

Page 9: ...T AU X VID EO IN VID EO O U T G N D L G N D M M G ND R R G ND PR IM AR Y AU DIO OU T G N D L G N D M M G ND R R G ND S E CO N DA R Y A U DIO O U T GN D L G ND M M G N D R R G N D AU XILIA RY A U DIO IN G N D NO C O M N C G N D NO C OM N C C UE T ON E RE LA Y A LA RM 1 2 3 4 5 6 7 8 9 10 11 12 13 1 TVPass Card 2 RF Input Ports 3 Ethernet Port 4 ASI In 5 ASI Out 6 OSD Video Out 7 AUX Video In 8 Vide...

Page 10: ...zontal or vertical to Port 0 or Port 1 For installations using both polarities of a satellite connect one LNB coax to each port The polarity is programmable for the DSR4410 The default polarity for Port 0 is Vertical and Port 1 is Horizontal It is important to record which polarities and ports are connected to the LNB for later use when inputting information in the front panel menus Labeling the c...

Page 11: ...also contain the single mono The DSR4410 will be able to generate cue tones when commanded over the satellite link If these internally generated cue tones are used connect the 600 ohm differential Cue Tone and Cue Tone terminals on the DSR4410 to the device that will be accepting the tones The cautions on cable and grounding noted in the audio instructions above also apply to cue tones If using AS...

Page 12: ...2 6 ...

Page 13: ...anel As illustrated in Figure 3 1 the front panel has an operator s keypad and several LEDs used as indicator lights Figure 3 1 DSR4410 Front Panel 3 10 1 7 8 9 2 4 5 6 1 Port 0 LED 2 Port 1 LED 3 Relay 4 Alarm 5 LCD Screen 6 Download 7 Authorized status LED 8 Bypass LED 9 Signal LED 10 Navigation Keys ...

Page 14: ...ely four minutes after the last button press or warning screen To view the screen after backlighting has turned off press any button once to turn on the backlighting In addition to the menus on the LCD screen the LED indicators show the receiver s current status One of the two port LEDs 0 or 1 will always be lit if the power is on but not both The Signal light will be lit when the receiver recogni...

Page 15: ...ssing the Enter button will move the cursor below the label and enter into the field so the setting can be changed When the cursor is below the label the displayed directional controls in the left corner show what buttons can be pressed to change the setting in that field Usually the56buttons will be used To record changes in a field and move back up to the label line press the Enter button Cautio...

Page 16: ...eft JRight E Joint dd dd JAUDIO2 GAIN JMode JLeft Right E No signal Bypassed Off JALARM JTrigger JBypass JTest E Packet Off JASI OUTPUT JFormat JPID Alias E Factory Defaults JRESET JReset Type E hh hh hh hh hh hh JMAC ADDRESS E ddd ddd ddd ddd JIP ADDRESS JAddress E ddd ddd ddd ddd JSUBNET MASK JAddress E ddd ddd ddd ddd JIP GATEWAY JAddress E 15 Video1 2 On JCore JContrast JShow Text JLNB Power E...

Page 17: ...ddd aaaaaaaa JCHANNEL JVCT JChnl Xpndr E ddddd JMPEG SELECT JProgram E Avail eng00 eng00 Stereo JAUD1LANG JDspl JLeft Right InputMode Status Menus E JSTATUS3 Signal_Quality E aaa dddd dd 19 5 3 4 Comb JSTATUS4 Sat Freq Symb Code Format E Tuning dd d aaaaaaaaaa JSTATUS5 Sync Eb No Authorize State E aaaaaaaaaaaa dddd ddd JSTATUS2 Source Channel Quality E Local Control L Band JSTATUS1 FrontPanel Inpu...

Page 18: ...000 12345 678 JUNIT ADDRESS E Not Inserted JTV PASS CARD Status E 4040 3960 Off JAUDIO TEST SIGNAL JL1 R1 JL2 R2 E 525 Composite JVIDEO TEST SIGNAL JPattern E 625CCIR 331 1 17 JVITS JWaveform JField JLine E Off Off JAD INSERTION TEST JCue Tone Sig JRelay ...

Page 19: ...annel selection menus status menus and diagnostic menus The unit allows the user to scroll only to menus that are in the same group To scroll to a menu that is in a different menu group the user must first return to the main top level menu and then select the applicable menu group Group 1 Menus Installation The purpose of the installation menus is to configure the ports and choose settings that wi...

Page 20: ...eld and the Xpndr transponder fields for these If however selection of an International C band a functional transponder or a Ku band satellite is preferred use the L Freq option in the Mode field and directly enter the L band frequency The DSR4410 requires no distinction between Ku band and C band signals after selecting the L band carrier frequency Input Field The Input field displays the input t...

Page 21: ... or L Freq Press the56buttons to display the choice Then press the Enter button to confirm the selection If Xpndr is selected choose a transponder in the Xpndr field The frequency in the LFreq field will be set automatically based on internal transponder tables If L Freq is selected dashes will appear in the Xpndr field since the transponder frequency relationship is not known Select a transponder...

Page 22: ...k out of it To edit this field press the Enter button again to continue Press the34and 56buttons to select the desired frequency The transponder number shown in the Xpndr field will continue to contain dashes since a transponder number is not required A frequency between 950 MHz and 2150 MHz may be chosen Press the Enter button to confirm a selection and move the cursor back up to the field label ...

Page 23: ...eam field However the user must go back to the Manual Tune Menu and re enter the Xpndr or LFreq field to activate this option If DCII AUTO has been selected the unit will search through all possible combinations to acquire a signal and then remain parked on a signal once it is acquired Symbol Code Bitstream Field Press the4button until the cursor is at the Symbol label and press the Enter button t...

Page 24: ...the Mode label and press the Enter button to move into the field Press the56buttons to view the desired mode There are two options Manual and Auto Press the Enter button to exit Satellite Field This field allows the selection of a satellite name when the Manual option in the Mode field is selected The satellite name is depicted as a three character abbreviation Press the4button until the cursor is...

Page 25: ... audio output based on options provided by the Dolby digital compression system DialNorm Field Press the4button until the cursor is at the DialNorm label This field allows the user to normalize speech levels to a constant level over all channels raising or lowering the volume of the dialogue to a level that is appropriate for the background sound track Press the Enter button to move into the field...

Page 26: ... previously selected Dual Mono output in two languages but later changed to Stereo or Mono output in this menu the output will default to the Dual Mono language that has been defined for the left channel Compress Field Press the4button until the cursor is at the Compress label and press the Enter button to move into the field This field allows control of the degree of audio level compression The o...

Page 27: ...ust the output level for the left and right audio signals The default setting is zero Press the Enter button to confirm the selections The Right field is not editable when the Joint option is chosen for the Mode field Alarm Menu Press the6button until the Alarm menu is located This menu allows the user to set up different bypass modes in case the unit goes into an alarm condition Trigger Field Pre...

Page 28: ...enters the alarm condition At such times the Aux Video and Audio inputs will be routed to the IRD output and the front panel Bypass LED will be lit When unit exist the alarm condition the unit will switch back to satellite video and audio Test Field The Test field provides an alarm test The alarm is activated when this field is set to On The Test field returns to the default value Off when the fie...

Page 29: ...re adjusted to a consistent numbering scheme Reset Menu Press the 56 buttons until the Reset menu appears This menu allows the user to execute hard and soft resets of the unit Reset Type Field Press the4button until the cursor is at the Reset Type label and press the Enter button to move into the field Press the56buttons to display the options No Factory Defaults or Power Cycle The default is No F...

Page 30: ...ear MAC Address Menu Press the 56 buttons until the MAC Address menu appears This menu displays the MAC address of the Ethernet port The address is represented in a hexadecimal format It is non editable IP Address Menu Press the 56 buttons until the IP Address menu appears This menu allows the user to enter an IP address for the Ethernet port The address is represented in the common dotted decimal...

Page 31: ...Address label and press the Enter button to move into the field Press the34and 56buttons to enter the desired address and then press Enter to confirm the selection IP Gateway Menu Press the 56 buttons until the IP Gateway menu appears This menu allows the user to enter an IP gateway address that the Ethernet port should use The IP Gateway is an address that is represented in the common dotted deci...

Page 32: ...nto the field Press the56buttons to display the options Video1 2 and Video2 The default is Video1 2 LNB Power Field This field allows the user to select whether the unit provides power to the external LNB Press the4button until the cursor is at the LNB Power label and press the Enter button to move into the field Press the56buttons to display the options Off and On The default is Off When the ON o...

Page 33: ...pect_Ratio Menu Press the56buttons until the Aspect Ratio menu appears It displays the current input aspect ratio and has one field that allows the output aspect ratio to be changed when the up linked video has an aspect ratio of 16x9 Note that if the unit receives input of 4x3 the output will always be 4x3 Input Field The Input field displays the aspect ratio of video that the unit is currently r...

Page 34: ... High Field The Boot High field displays the version of boot code and the high code The boot code is loaded at the factory The high code may be upgraded to later versions by a download that is delivered over the satellite signal from either the L band or ASI input The version of both the boot and high code is represented by a 6 digit hexadecimal number This field is non editable Upgrade Field The ...

Page 35: ...foreground code download and indicates the elapsed time of the download When present this field is located below the DOWNLOAD label The elapsed time is represented in minutes and seconds This field is non editable Anonymous 2 Field This field has no label and indicates the number of times the unit has begun and then aborted a foreground code download This counter is reset the next time the unit is...

Page 36: ...field indicates the number of segments that the unit has received for the file selected in the File field This field is non editable NOTE Having completed the installation menus move the cursor to the menu name Then press the Enter button to move to the main menu for the installation group Now press the56buttons until the Channel Selection menu appears ...

Page 37: ... throughout the available VCT s If the network has four VCT s then only four VCT s will appear in this field Press the Enter button to confirm the selection This field also provides a second method for selecting the VCT Use the34buttons to select the digit to change and then while the cursor is on that digit press the56buttons to display the required value Repeat for each applicable digit A warnin...

Page 38: ...d Note The above warning message is only displayed when the user changes the channel from a valid virtual channel to a nonexistent virtual channel This message is not displayed if the unit is not already acquired to a virtual channel as would be the case when setting up the unit for future operation In this example then the unit is pre configured with a virtual channel before the unit is installed...

Page 39: ... until the cursor is at the Program label and press the Enter button to move into the field While insuring that the cursor remains on the up down symbol press the56buttons to scroll throughout the available MPEG programs If the current L band or ASI input signal contains four MPEG programs then only four MPEG programs will appear in this field Press the Enter button to confirm the selection This f...

Page 40: ...ge The range is between 00 and 99 For example Eng13 for the 13th version of English This feature is used when there are multiple dialects within a language Display Dspl Field Press the4button until the cursor is at the Display label and press the Enter button to move into the field The Display field allows the user to select the options that are displayed in the Left channel and Right channel fiel...

Page 41: ...t to Avail or 3 Def default if the Display field is set to either All or Avail Press the56buttons to display the options Press the Enter button to confirm the selection When making choices keep the following factors in mind If Def default is selected the audio 1 and audio 2 outputs will default to the first and second language respectively that is listed for the service It is suggested that progra...

Page 42: ...ress the56buttons until the Text Language menu appears Display Dspl Field Refer to the Display field description under the Audio1 Language menu for the All Available and Status options This field also has a fourth option which is Off and which disables subtitles Sub Field This field allows selection of the language for subtitle output Press the4button until the cursor is at the Subtitle label and ...

Page 43: ... the34buttons to select the digit to change and then while the cursor is on that digit press the56buttons to display the required value Repeat for each applicable digit Press the Enter button to confirm the selection NOTE Having completed the channel selection menus move the cursor to the menu name Then press the Enter button to move to the Main top level menu Press the 34 buttons until the cursor...

Page 44: ...3 38 ...

Page 45: ...ntrol the IRD completely from the front panel or whether some front panel functions are disabled Input Type Field The Input Type field indicates the input connector on which the active signal is received Status2 Menu Press the56buttons until the Status2 menu appears This screen displays the source name channel number and the signal quality Source Field The Source field displays the source name whi...

Page 46: ...atus4 menu appears This screen displays the satellite name and signal tuning characteristics Satellite Sat Field This field displays the satellite name from the downloaded network information Dashes are displayed when no information is available Frequency Freq Field This field displays the downlink frequency of the L band signal This may be different from the frequency which had initially been cho...

Page 47: ...til the Status5 menu appears This screen displays the Sync Eb No and Authorization State of the unit Sync Field This field displays the acquisition Sync state The Sync state can be either locked or Tuning Eb No Field This field displays the Eb No Eb No is a measure of signal to noise Authorization State Field This field displays the authorization state of the current selected channel Authorization...

Page 48: ...t the Menus label and press the Enter button to move into the field Press the 56 buttons to scroll to the televised screen of choice Refer to Chapter 8 Diagnostic Display for a description of possible diagnostic output and its definition Press the Enter button to exit this field Notice that if the Menus field is On Clear Counters field will appear on the Diagnostics menu Clear Counters Cntrs Field...

Page 49: ...ecific unit for authorization messages The display enables the user to see the TV Pass card address from the front panel of the unit There are three Status field options 1 Not Inserted 2 xxx xxxxx xxxxx xxx a unique TV Pass card address and 3 xxx xxxxx xxxxx xxx Needs Mating AudioTestSignal Menu Press the56buttons until the Audio Test Signal menu appears This menu allows the user to select an audi...

Page 50: ...s the4button until the cursor is at the Pattern label and press the Enter button to move into the field Press the56buttons to display the test patterns Choose from the following options in the Pattern field Press the Enter button and a warning message appears saying that the current video display will be interrupted if the action proceeds Table 3 1 Pattern Field Options NTSC PAL M PAL 525 Composit...

Page 51: ... Interval Test Signal VITS menu appears This menu allows the user to insert VITS on lines 17 or 18 Waveform Field The Waveform field allows the user to insert a VITS from several internally stored patterns from a pattern transmitted over the satellite link or to turn off VITS insertion Press the4button until the cursor is at the Waveform label and press the Enter button to move into the field Pres...

Page 52: ...ove into the field Press the56buttons to display the options The available line numbers are 17 or 18 The default is line 17 Press the Enter button to confirm the selection Ad Insertion Test Menu Ad insertion signals are generated by the unit but controlled by the uplink programmer Local cable companies use ad insertion signals to control and to queue the insertion of commercials in cable head ends...

Page 53: ...owing caution screen list and information about where they appear is provided System Update Caution Screens The unit may be updated with code that it receives in one of two types of code download During a background code download the unit collects the upgrade code in the background while concurrently decoding video and audio services This is further described in the Download Menu section During a ...

Page 54: ...ons The update may take from several minutes to complete During the download the following screen will appear the unit will be nonfunctional and will not respond to front panel button presses Do not unplug the unit during a system update or only partial firmware may be received Firmware download in progress ...

Page 55: ...ntrast See IRD menu Contrast field No picture no level indication No LNB signal port Connect LNB coax See Connecting a Unit Poor audio quality or low audio level Audio levels incorrect Adjust audio levels No video or Bypass Video is present Unit set in bypass mode Change to channel available No audio or Bypass Audio is present Unit set in bypass mode Change to channel available Will not acquire Po...

Page 56: ...4 50 ...

Page 57: ...Byte Primary Audio Secondary Audio Video with OSD Relay Cue tone RF Input 10 100 Phy 10 100 Ethernet SDRAM 64MByte 16 bit External bus DAC IN OUT Video w o OSD Transport stream SPI I F HSX VEC CCIR656 Video ASI Aux Video In Aux Audio In Alarm DISPLAY E POWER SUPPLY 28V 20V 5V 5 2V ...

Page 58: ...5 52 ...

Page 59: ... Canada Dial toll free 1 800 457 1210 From Other Countries If located in another country dial the in country toll free number shown in column two of the chart below Next enter the toll free Hotline number 1 858 404 2992 or an operator will ask you for it Table 6 1 Hotline Toll Free Numbers COUNTRY IN COUNTRY TOLL FREE NUMBER COMMENTS Argentina 001 800 200 1111 Belize 555 Note 1 Bolivia 0 800 1112 ...

Page 60: ...vailable the Hotline may be reached by calling the following U S number 858 457 1210 China PRC 10810 Colombia 980 11 0010 Costa Rica 114 Ecuador 000 119 El Salvador 190 Guatemala 190 Guyana 165 Honduras 123 Note 2 Hong Kong 800 1111 Korea 00911 Mexico 95 800 462 4240 Note 3 Nicaragua 174 Panama 109 Paraguay 0081 800 Note 2 Peru 191 Note 2 Suriname 156 Taiwan ROC 008 010 288 0 Uruguay 00 0410 Venez...

Page 61: ... of the warranty a phone number and return address If the Technical Response Center instructs the user to return the IRD pack it safely and securely preferably in the original shipping carton Put the RSA number on the outside of the shipping carton Enclose a letter explaining the problem Be sure to include a copy of the sales receipt or other proof of purchase date a copy of the warranty and a pho...

Page 62: ...nt of IRDs that in Motorola BCS s sole discretionary judgment have undergone tampering voided warranty IRDs returned during the original warranty period that are repaired or replaced will carry either a 90 day warranty or the remaining period of the original warranty calculated from the date the IRD is received at Motorola BCS s repair facility whichever is longer The IRD limited warranty policy a...

Page 63: ...band transponders or if the user is installing for a new satellite Calculation for C Band Transponders Calculation for Ku Band Transponders Formula for L band frequency Example calculation if downlink frequency 3 740 MHz 5 150 MHz 5 150 MHz Downlink frequency MHz 3 740 MHz L band frequency MHz 1 410 MHz Formula for Ku band frequency Example calculation if downlink frequency 12 019 MHz Downlink fre...

Page 64: ...7 58 ...

Page 65: ...ostic Display The On Screen Diagnostic OSD display contains many fields of information that indicate the status and history of the receiver The Fast Facts menus are a summary of the information contained in the other menus Fast Facts 1 Fast Facts 2 ...

Page 66: ...8 60 Fast Facts 3 Fast Facts 4 Diagnostics Screen A Diagnostics Screen B ...

Page 67: ...DSR4410 61 Diagnostic Display Diagnostics Screen C Diagnostics Screen D ...

Page 68: ...8 62 ...

Page 69: ...EVIATION LANGUAGE ABBREVIATION Arabic ara Japanese jpn Armenian arm Javanese jav Balinese ban Kashmiri kas Basque Baq Korean kor Batak Indonesian btk Kurdish kur Bengali ben Latin lat Bhojpuri bho Malay may Bulgarian bul Mandar mdr Burmese bur Marathi mar Catalan cat Miscellaneous Lang mis Chinese chi Mongolian mon Croatian scr Nepali nep Cue Tones cue Norwegian nor Czech cze Otomian Lang oto Dani...

Page 70: ...hani raj French fre Romanian rum German ger Russian rus Greek gre Samoan smo Gujarati guj Scots sco Hebrew heb Sindhi snd Hindi hin Swahili swa Hiri Motu hmo Swedish swe Hungarian hun Tagalog tgl Indonesian ind Tamil tam Interlingua ina Thai tha Iranian ira Urdu urd Irish iri Vietnamese vie Italian ita Welsh wel LANGUAGE ABBREVIATION LANGUAGE ABBREVIATION ...

Page 71: ...eturn Loss 8 dB minimum Port to Port Isolation 40 dB minimum Table 10 2 VIDEO Frequency response 0 9 dB 1 kHz to 4 2 MHz NTSC 0 9 dB 1 kHz to 4 8 MHz PAL 0 1 5 dB 4 8 MHz to 5 5 MHz PAL Video Level 1 0V p p 10 Chrominance luminance Delay Inequality 40 nsec Differential Gain 4 5 p p maximum 10 to 90 APL Differential Phase 4 5 p p maximum 10 to 90 APL ...

Page 72: ...dB into 600 Ohms attenuation adjustable 0 to 15 dB Frequency Response 1 0 dB 20 Hz to 20 kHz Total Harmonic Distortion 1 25 dB pp or better at 1 kHz RE 10 dBm 20Hz 20 kHz S N 85 dB or better at 1 kHz RE 16 dBm measured at 20 Hz 20 kHz Isolation 80 dB 1 kHz Mono Level Balance 0 75 dB typical Table 10 5 ELECTRICAL Power Requirements 90 to 250 VAC 47 63 Hz 40 W LNB Power Supply 19 21 V minimum 480 mA...

Page 73: ...ontact part numbers 1840447 1840528 Video in out BNC QTone Screw terminal Audio in out Screw terminal ISOC data Screw terminal Contact Closure Screw terminal ASI BNC connector Table 10 6 MECHANICAL Dimensions H 3 1 4 4 cm x W 19 0 48 3 cm x D 20 50 52 cm Weight 12 lbs Table 10 5 ELECTRICAL ...

Page 74: ...10 68 ...

Page 75: ... or modified by anyone other than Motorola BCS without Motorola BCS s prior written approval or iv if any IRD has had its housing opened Motorola BCS shall have no liability to any third person or entity in relation to any warranty or representation which purports to extend alter or modify the limited warranty terms set forth above Motorola BCS shall not be responsible for delays in performance of...

Page 76: ...Motorola Broadband Communications Sector 6450 Sequence Dr San Diego CA 92121 Publication 495018 001 Rev A ...

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