Motorola DCT3080 Installation Manual Download Page 49

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DCT3080 Installation Manual

You can use the following keys to navigate the diagnostics menus:

Press

CHANNEL

▲

CHANNEL

▼

CURSOR

▲

, or

CURSOR

▼

to select

d01

through

Press

CURSOR

◄

CURSOR

►

SELECT

ENTER

to execute the selected

diagnostic.

Select

from the main menu or press

POWER

to exit.

d01 General Status

This diagnostic displays system status information on the OSD and LED.
The information is updated each time the diagnostic is displayed.

GENERAL STATUS

ERROR:

EP00 CONNECTED

PLATFORM ID:

0x02D0

FAMILY ID:

0x0000

MODEL ID:

0X34CA

REMOD CHAN:
SETTOP TIME:

xxxxxxxxxx

GPS

Figure 3-2
Example GENERAL STATUS LED (no error)

MUTE

Environment code

Error code

The General Status fields are:

Summary of Contents for DCT3080

Page 1: ......

Page 2: ...e presence of important installation servicing and operating instructions in the documents accompanying the equipment For continued protection against fire replace all fuses only with fuses having the same electrical ratings marked at the location of the fuse This equipment operates over the marked Voltage and Frequency range without requiring manual setting of any selector switches Different type...

Page 3: ...stem of the building as close as possible to the point of cable entry as practical EXAMPLE OF ANTENNA GROUNDING Antenna lead in wire Ground clamp Antenna discharge unit NEC Section 810 20 Grounding conductors NEC Section 810 21 Grounding clamps Power service grounding electrode system NECArticle 250 Part H Electric service equipment NEC NATIONAL ELECTRICAL CODE IMPORTANT SAFETY INSTRUCTIONS 1 Read...

Page 4: ...en tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may c...

Page 5: ... the representative unit tested and founded to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47 CFR 2 909 Operation is subject to the following condition This device must accept any interference received including int...

Page 6: ... MOTOROLA and the Stylized M Logo are registered in the US Patent Trademark Office Dolby Digital manufactured under license from Dolby Laboratories Licensing Corporation Dolby ProLogic and the double D symbol are registered trademarks of Dolby Laboratories Licensing Corporation DOCSIS is a registered trademark of Cable Television Laboratories Inc This device incorporates a copyright protection tec...

Page 7: ...Standard DVR Functionality 7 Standard Data Features 8 Standard Miscellaneous Features 8 Available Optional Features 8 Using This Manual 9 Related Documentation 9 Document Conventions 10 If You Need Help 10 Calling for Repairs 12 Overview 13 Front Panel 13 Rear Panel 15 Installation 17 Important Safety Considerations 17 During Transportation to the Subscriber Home 17 During Installation 17 Before Y...

Page 8: ...ycle Error Codes 34 Operational Check for the Remote Control 36 Optimizing Video Settings 37 Graphics Overlaying the Video 40 Diagnostics 41 Using the Diagnostics 41 d01 General Status 43 d02 Purchase Status 45 d03 Out Of Band OOB Status 46 d04 In Band Status 48 d05 Unit Address 51 d06 Current Channel Status 54 d07 RF Modem Upstream 58 d08 Code Modules 59 d09 Memory Configuration 62 d10 Keypad LED...

Page 9: ...DCT3080 Installation Manual 3 Troubleshooting 86 Specifications 89 ...

Page 10: ...and purchase of on demand programming HDTV support through down conversion that allows high definition programming to be viewed in standard definition format Surround sound audio through a variety of digital interconnection options Dual tuner DVR functionality to pause and time shift live video and seamlessly record in conjunction with the interactive programming guide IPG Built in DOCSIS P cable ...

Page 11: ...DCT3080 Installation Manual 5 Figure 1 1 Front and rear views ...

Page 12: ...el Standard Audio Video Features ITU standard 64 256 QAM FEC enhanced adaptive equalizer DES based encryption DCII access control Out of band data receiver 70 130 MHz 2 048 Mbps Digital video scaling picture in graphics 32 bit 2D 3D graphics support in hardware MacrovisionP P copy protection Standard definition and down converted high definition video output through S Video Baseband RF Audio outpu...

Page 13: ...hannels while watching a different pre recorded program with the ability to switch viewing between any of the three programs Motorola cannot guarantee the exact amount of programming that each subscriber will be able to record The approximate time depends on the programming type and the drive size All times are approximate The actual hours a subscriber can record are a function of program bit rate...

Page 14: ...rt 10 100 Base T Ethernet Port RJ 45 On board real time RF return DOCSIS compliant Renewable security connector Standard Miscellaneous Features Unswitched accessory outlet Messaging capabilities On screen diagnostics Full feature access from front panel using a four digit seven segment LED display Available Optional Features Factory installed expansion flash memory 32 MB ...

Page 15: ... Diagnostics provides instructions on accessing and interpreting the built in diagnostics Section 5 Troubleshooting provides information on common error conditions and their resolution Appendix A Specifications provides the technical specifications Appendix B Connection Record provides a diagram for recording the connections between the DCT3080 and other devices Abbreviations and Acronyms The Abbr...

Page 16: ...s to all models when the information applies to a specific model the complete model number is given Italic type Used for emphasis Courier font Displayed text If You Need Help If you need assistance while working with the DCT3080 contact the Motorola Technical Response Center TRC Inside the U S 1 888 944 HELP 1 888 944 4357 Outside the U S 1 215 323 0044 Motorola Online H62HTUhttp businessonline mo...

Page 17: ...RESS 2 Network Technical Response Center Telephone Menu Options Connected Home Solutions Video Products PRESS 1 Issued 04 2005 Broadcaster Satellite IRD or Encoder Products PRESS 2 Severity Level 1 Critical Failure 2 Serious Failure 3 Lesser Failure 4 Technical Assistance PRESS 3 Set tops PRESS 2 Headend PRESS 1 Controllers PRESS 2 Analog PRESS 1 Digital IRD PRESS 1 Commercial Encoder PRESS 2 Upli...

Page 18: ... Service Authorization RSA number Be sure to display the RSA number prominently on all equipment boxes The Service Center will provide the shipping address of the location performing your repairs To ship your equipment for repair 1 Pack the unit securely if possible in its original factory shipping carton 2 Print or display the RSA number so it is easily visible on all equipment boxes 3 Enclose a ...

Page 19: ...control is lost or is temporarily out of service Certain functions such as those requiring a numeric entry require a remote control Some connectors are not enabled and require the support of application software Figure 2 2 Front panel Table 2 2 Front panel Key Feature Function 1 INFO Displays the current channel and program information not supported by all applications ...

Page 20: ...N the DCT3080 is powered on RECORD the DVR is recording REMOTE the remote control is in use 3 OPTION Reserved for future use 4 CURSOR Moves the cursor around the program guide and menu screens 5 POWER Turns the unit on or off 6 MENU Displays the main menu 7 GUIDE Displays the program guide 8 SELECT Selects menu options or programs from the program guide 9 CHANNEL Changes the channel ...

Page 21: ...ear panel Table 2 3 Rear panel connections Key Item Function 1 RF IN F type coaxial cable input 2 RF OUT RF video output 3 SPDIF Coaxial Dolby Digital or PCM audio output 4 S VIDEO S Video high quality video output to a VCR or TV that accepts S Video 5 VIDEO OUT RCA type video output to a VCR or TV 6 AUDIO OUT L and R left and right RCA type stereo audio output jacks 7 ETHERNET Ethernet 10 100Base...

Page 22: ...inters or digital cameras 10 SATA Connector for optional external hard drive 11 AC power AC power connector The bottom plug is an input for the AC power cord The top plug is an unswitched power outlet for a device such as a TV or VCR These connectors USB and ETHERNET might not enabled and might require the support of the application software ...

Page 23: ...stallation During Transportation to the Subscriber Home Transport the cable terminal in its shipping box or an equally padded container Do not expose the terminal to rain or moisture During Installation Do not place the cable terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings Install the terminal so that its position does not...

Page 24: ...ore moving the terminal Before You Begin Before you move or change components on the subscriber entertainment system Review the installation instructions Determine if you are connecting to a standard TV a composite baseband monitor or a component monitor Verify that you have the necessary cables and other required items Note If the terminal was previously used clear its hard drive before installin...

Page 25: ...her key to reset the terminal turn it off and complete the clearing process Video Connection Options Use the following guidelines to determine the best video connection for the subscriber home entertainment system To determine the available video inputs on the TV check the manual supplied with the TV or the TV itself The DCT3080 offers the following video outputs S Video SDTV only If your TV has a...

Page 26: ...by Digital home theater receiver BASEBAND AUDIO R AND L If the audio receiver does not support Dolby Digital use the baseband AUDIO R and L outputs to connect to the audio receiver The cabling diagrams show sample audio video A V connections to an audio receiver where the receiver functions as an A V router When connecting to an audio receiver reference its installation instructions for directions...

Page 27: ...s 1 Locate the cabling diagram s that best match the subscriber configuration Connect the audio and video cables in a manner matching that diagram Determine if you are connecting to a data device see Data Device Connections in this section For installation details refer to instructions included with the data device Connect the cable terminal to the coaxial cable wall outlet Perform the boot cycle ...

Page 28: ... on the cable terminal and the corresponding connectors on the HDTV If your equipment supports it use the OPTICAL SPDIF or coaxial digital SPDIF outputs instead of the AUDIO R and L outputs In most cases SPDIF offers better audio quality including support for Dolby 5 1 Surround Sound Figure 2 4 Connecting to an A V Receiver Audio Only ...

Page 29: ...onnectors on the cable terminal and the corresponding connectors on the stereo TV Connect an S video cable to the S VIDEO connectors on the cable terminal and the TV or Connect a video cable to the VIDEO OUT connector on the cable terminal and the VIDEO IN connector on the TV or Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the cable terminal Connect an RF coax...

Page 30: ...DCT3080 Installation Manual 24 Figure 2 5 Connecting a Stereo TV ...

Page 31: ...erminal and the INPUT AUDIO R and L connectors on the stereo VCR 3 Connect a video cable to the VIDEO OUT connector on the cable terminal and the INPUT VIDEO connector on the stereo VCR 4 Connect a stereo audio cable to the OUTPUT AUDIO R and L connectors on the stereo VCR and the INPUT AUDIO RIGHT and LEFT connectors on the stereo TV 5 Connect a video cable to the OUTPUT VIDEO connector on the st...

Page 32: ...DCT3080 Installation Manual 26 Figure 2 6 Connecting a Stereo TV and Stereo VCR ...

Page 33: ...o the OUTPUT AUDIO OUT R and L connectors on the stereo VCR and the VCR AUDIO IN R and L connectors on the A V receiver Connect a video cable to the INPUT VIDEO connector on the stereo VCR and the VIDEO VCR OUT connector on the A V receiver Connect a video cable to the OUTPUT VIDEO connector on the stereo VCR and the VIDEO VCR IN connector on the A V receiver Connect a video cable to the INPUT VID...

Page 34: ...DCT3080 Installation Manual 28 Figure 2 7 Connecting an A V Receiver TV and VCR ...

Page 35: ...entertainment component connections You can use this diagram to reconnect your system if you move the equipment or add new equipment Disconnect the power from the cable terminal before connecting or changing cable connections Do not place another component or object on top of the cable terminal ...

Page 36: ...DCT3080 Installation Manual 30 ...

Page 37: ...ds on installed application software The DCT3080 rear panel provides the following data ports USB 2 0 Can be used to daisy chain USB devices such as printers and storage devices or to interface with keyboards joysticks and other USB PC peripherals Ethernet 10 100Base T RJ 45 port SATA Can be used to connect an external hard drive to increase DVR capacity Figure 2 8 Sample data devices you can conn...

Page 38: ...B frequency is found and the required message for the DCT3080 model is acquired The LED displays and OOB frequencies are Table 2 4 LED displays and OOB frequencies Display Frequency Description dl N A OOB network download in progress EF N A Erasing Flash memory FP N A Flash memory is being programmed ____ N A Network download complete Hunt N A Hunting for OOB frequency FR 1 75 25 MHz Attempting to...

Page 39: ...stops moving up and down on the LED for an extended period of time contact the headend operator The progress indicator usually moves at a consistent rate as segment downloads are received If all the segments are retrieved in the first pass the EF AU and FP messages are displayed on the LED If segments are dropped the progress indicator appears to stall and then inch forward after the dropped segme...

Page 40: ... Error Occurs Action Required Eb 01 Object failed validation After the LED displays dl indicating validation check failed Contact headend operator Eb 02 Download time out After cycling twice through the OOB frequencies None Eb 03 Flash erase failed After software object download complete and EF is displayed Replace the terminal Eb 04 Flash programming failed After software object download complete...

Page 41: ...rical outlet to begin the boot cycle None Eb 11 Failed to lock OOB frequency After cycling twice through the OOB frequencies LED then displays Eb 02 indicating the software object download was unsuccessful Ensure proper cable connections Eb 12 No COAC message received After cycling twice through the OOB frequencies LED then displays Eb 02 indicating the software object download was unsuccessful Co...

Page 42: ...let to begin the boot cycle None Operational Check for the Remote Control The operational check tests communication with the remote control Table 2 6 Operational check procedures Feature Testing Procedure Power on Press POWER on the remote control to turn on the DCT3080 Tune to the output channel 3 or 4 Channel selection Scan through the channels using the CHANNEL or keys Tune to several channels ...

Page 43: ...cycle Initialize the DCT3080 and authorize services Turn the TV on For optimal viewing 1 Power off the DCT3080 and then immediately press the menu key on the front panel If the TV is on the on screen menu lists the settings you can configure USER SETTINGS TV TYPE 4 3 PAN SCAN YPbPr OUTPUT 480I 4 3 OVERRIDE OFF CLOSED CAPTION DISABLED SERVICE SELECTION ANALOG CC1 DIGITAL PRIMARY LANGUAGE FONT SIZE ...

Page 44: ... Troubleshooting The User Settings menu options are Setting Description TV Type Sets the aspect ratio The front panel display indicates the type you select Defaults to 4 3 PAN SCAN Options are 16 9 for widescreen TVs or 4 3 LETTERBOX or 4 3 PAN SCAN for standard TVs 4 3 LETTERBOX fits widescreen programming on the screen by placing black bars at the top and bottom 4 3 PAN SCAN fills the screen by ...

Page 45: ...OLID or FLASHING Font Edge Type Sets the edge appearance AUTO NONE RAISED DEPRESSED UNIFORM LEFT SHADOWED or RIGHT SHADOWED The default is AUTO Font Edge Color Sets the edge color AUTO WHITE BLACK RED GREEN BLUE YELLOW MAGENTA or CYAN The default is AUTO Background Color Sets the background color for closed captions Defaults to AUTO Options are AUTO WHITE BLACK RED GREEN BLUE YELLOW MAGENTA or CYA...

Page 46: ...or fill the entire television screen Common examples include on screen menus such as the User Setting menu closed captions and EPG The DCT3080 overlays these graphics whenever the subscriber opens a menu enables closed captions or scrolls through a program grid On screen graphics are available for all DCT3080 video outputs except ...

Page 47: ...ed All signal level and quality indicators use a 1 to 100 scale unless otherwise noted All sample displays are illustrative actual data may differ from the examples You can use the diagnostics when running the base platform or Thin Client software Note Diagnostics are continually updated through software upgrades to provide expanded information regarding the status of the DCT 3080 Check the Motoro...

Page 48: ... STATUS d02 PURCHASE STATUS d03 OOB STATUS d04 INBAND STATUS d05 UNIT ADDRESS d06 CURRENT CHANNEL STATUS d07 UPSTREAM MODEM d08 CODE MODULES d09 MEMORY CONFIG d10 KEYPAD LED d11 INTERFACE STATUS d12 USER SETTING STATUS d13 PVR HDD STATUS d14 DOCSIS d15 APPLICATION SPECIFIC INFORMATION d16 INTERACTIVE STATUS displayed only when Thin Client is running E EXIT Figure 3 1 Example of the LED for the mai...

Page 49: ...from the main menu or press POWER to exit d01 General Status This diagnostic displays system status information on the OSD and LED The information is updated each time the diagnostic is displayed GENERAL STATUS ERROR EP00 CONNECTED PLATFORM ID 0x02D0 FAMILY ID 0x0000 MODEL ID 0X34CA REMOD CHAN SETTOP TIME 03 xxxxxxxxxx GPS Figure 3 2 Example GENERAL STATUS LED no error MUTE MUTE P Environment code...

Page 50: ...ilure EP15 TSI structure corrupt EP18 Driver initialization failure Connected State A DCT operations connect or disconnect message determines whether the DCT3080 is CONNECTED or DISCONNECTED Platform ID A unique 16 bit hexadecimal number that identifies the platform image also called the ROM ID Family ID The manufacturer and product family in hexadecimal Model ID The model in hexadecimal Remod Cha...

Page 51: ... diagnostic MUTE MUTE P On when enabled IPPV is Number of unsent purchases Purchase indicator The Purchase Status fields are Field Description Unsent The number of purchases in the DCT remaining to be polled It can be an integer from 0 to 63 Unack The number of reports that have not been acknowledged by the controller It is an integer Last Seq Num The last acknowledged sequence number of a purchas...

Page 52: ...of band control channel status The information is updated every 5 seconds OOB DIAGNOSTIC OOB FREQUENCY 075 25 MHz CARRIER LOCK YES DATA YES EMM DATA YES SNR 22 1 dB GOOD AGC 23 GOOD EMM PROVIDER ID 0x0400 EMM PID 0x0403 NETWORK PID 0x0003 Figure 3 4 LED display for the OOB diagnostic MUTE MUTE P P EMM data activity indicator Data activity indicator OOB diagnostic indicator Carrier lock indicator L...

Page 53: ...a Indicates whether EMM data is being carried on the OOB stream OSD LED Description YES On EMM data detected within last 5 seconds NO Off EMM data not detected within last 5 seconds SNR When carrier lock has been established displays an estimate of the carrier signal to noise ratio in dB with an explanation GOOD Good value FAIR Marginal signal level check the signal POOR Unusable signal INVALID In...

Page 54: ...decimal d04 In Band Status This diagnostic displays the in band status for the last attempted tuned channel The information is updated every 5 seconds IN BAND DIAGNOSTIC IN BAND TUNER 1 MODE 64 QAM CARRIER LOCK YES DATA YES SNR 32 0 Db GOOD AGC 23 FAIR 5 SECOND ERROR COUNTS UNCORRECTABLE 1234 CORRECTABLE 5678 IN BAND TUNER 2 MODE 64 QAM CARRIER LOCK YES DATA YES SNR 32 0 Db GOOD AGC 23 FAIR 5 SECO...

Page 55: ...s not present it indicates the carrier is not locked OSD LED Description YES L Carrier locked NO U Carrier not locked Data Indicates whether data is being carried on the in band stream The indicators cover all packet processors regardless of the stream they are monitoring OSD LED Description YES On In band data detected within last 5 seconds NO Off In band data not detected within last 5 seconds S...

Page 56: ... FAIR Marginal signal level check the signal POOR Unusable signal INVALID Invalid AGC value 5 Second Error Counts Indicates the number of correctable and uncorrectable digital multiplex errors up to 9999 It is updated every 5 seconds and reset each time the DCT3080 is power cycled or another digital multiplex is tuned The maximum value displayed is 9999 even if there were more than 9999 errors ...

Page 57: ... ADDRESS TVPC INSTALLED NO UNIT ADDRESS 123 45678 90123 456 OOB ADDRESSES NETWORK 123 45678 90123 456 MULTICAST 16 ADDRESS FOR nnnn 0x0000 0x0000 0x0000 0x0000 MAC ADDRESSES DOCSIS xx xx xx xx xx xx Ethernet xx xx xx xx xx xx 1394 xx xx xx xx xx xx USB xx xx xx xx xx xx Settop xx xx xx xx xx xx ...

Page 58: ...d YES TvPC is installed NO TvPC is not installed Unit Address A unique decimal number that indicates the unit address or physical address OOB Addresses Network The DCT3080 network address displayed in decimal format Multicast 16 Address For Specifies the stream to which the OOB multicast 16 addresses are assigned The stream type and multicast 16 addresses cycle on the OSD every 5 seconds The valid...

Page 59: ...at The Multicast 16 addressed messages filter on a 16 bit multicast address The user processor can define up to four multicast addresses in hardware and any message matching one of the four is processed Messages not matching the multicast address are discarded MAC Addresses The DOCSIS Ethernet 1394 USB and MAC addresses are stored in protected flash and displayed in hexadecimal ...

Page 60: ...es the status display This is an example for a digital channel CURRENT CHANNEL STATUS PRIMARY A V SOURCE IB TUNER 1 IB TUNER 1 TYPE DIGITAL aaa 0xbb INBAND FREQUENCY 199 2500 MHz AUTHORIZED YES PURCHASABLE NO PURCHASED NO PREVIEW NO MPEG VIDEO LOCK YES MPEG AUDIO LOCK YES PCR LOCK YES CCI 0x00 APS 0x00 RC Flag 0x00 CIT 0x00 DRM 0x00 RS Forever Page 1 of 3 vvv Scroll Down vvv ...

Page 61: ...s updated every 5 seconds For a digital channel ENC encrypted UNE unencrypted CLR clear bb Digital channels only The current epoch authorization reason is displayed in the hexadecimal format 0xbb on the OSD and LED In Band Frequency Digital channels only The center RF carrier frequency for the digital service It can be from 54 to 860 MHz Authorized Indicates whether the DCT3080 is authorized for t...

Page 62: ... YES locked NO not locked PCR Lock Indicates whether the in band receiver is locked to the program clock reference PCR YES locked NO not locked CCI The copy control information 00 copy free 01 no more copies 10 copy once 11 never copy N A the value is invalid or cannot be retrieved RC Flag Displays whether the broadcast flag is present 0 no flag not defined 1 the flag is present enabled N A the va...

Page 63: ...e digital rights management valid flag bit 1 set 0 not set N A the value is invalid or cannot be retrieved RS The retention state Forever 1 week 2 days 1 day 12 hours 6 hours 3 hours 90 minutes or Not Defined N A the value is invalid or cannot be retrieved ...

Page 64: ... MODEM STATUS CONFIGURED CENTER FREQUENCY 9 0000 MHz REQUESTED POWER LEVEL 23 dB ACTUAL POWER LEVEL 20 dB REPORT BACK ADDRESS xx xx xx xx LAST RB ATTEMPT TIME xxxxxxxxxx Figure 3 8 RF upstream modem LED display MUTE MUTE P MUTE MUTE P Decimal point Alternating with Frequency indicator Frequency in MHz Power level indicator Power level in dB blank if modem not configured STARVUE frequency STARVUE p...

Page 65: ...ddress Displayed in 4 byte hexadecimal format if configured Last RB Attempt Time The last attempted report back by the DCT3080 in GPS seconds d08 Code Modules This diagnostic includes information about the firmware loaded in flash memory and all non volatile code versions installed on the DCT3080 When the native suite is running the diagnostics of the application operating system and all associate...

Page 66: ...ision numbers MUTE MUTE P MUTE MUTE P MUTE MUTE P MUTE MUTE P MUTE MUTE P Number of segments remaining for download to complete Figure segments remaining reflects 17012 Code module identifier bPC for the base platform CODE or SYS for the system object Code module version number or Download data received indicato Download status ...

Page 67: ...ent running and version number as shown in Figure 4 9 On the LED bPC represents base platform or Thin Client code Object The object name Ver The object version Status The object status updated on the OSD and LED every 5 seconds while you display the diagnostic OSD Status Description MEM ALLOC Allocated Memory for object is allocated LOADING Loading Object is being loaded STARTING Enabling Object i...

Page 68: ...ToConnect Trying to connect ID The object identifier d09 Memory Configuration This diagnostic displays the DCT3080 memory configuration The information is updated when you display the diagnostic MEMORY CONFIGURATION SYSTEM RAM 128 MB FLASH 16 MB NVRAM 256 KB There is no LED display for this diagnostic The Memory Configuration fields are Field Description System RAM The allocated system RAM in MB F...

Page 69: ... running in base platform or Thin Client There is no LED display The information on the OSD is updated when you display the diagnostic INTERFACE STATUS DOCSIS TUNER XMITTER INST 1394 I O DEVICE NOT INST ACTIVE PORTS 0 DATA XMISSION NO 5C IMPLEMENTATION 0 LOOP STATUS NO ROOT STATUS YES CYCLE MASTER STATUS YES USB I O DEVICE INST 10BT ETHERNET DEVICE INST PARALLEL PORT INST IR BLASTER INST HARD DRIV...

Page 70: ... INST installed or NOT INST not installed 1394 I O Device INST installed or NOT INST not installed USB I O Device INST installed or NOT INST not installed 10BT Ethernet Device INST installed or NOT INST not installed Parallel Port INST installed or NOT INST not installed IR Blaster INST installed or NOT INST not installed Hard Drive Status INST installed or NOT INST not installed Smart Card INST i...

Page 71: ...hether the DCT3080 is using HDCP to encrypt video transmitted over the HDMI link Yes or No If the Video Xmission status is Not Active the HDCP Enabled status is No Video Constrained Indicates whether the DCT3080 is constraining the video sent through HDMI Yes or No If the Video Xmission status is Not Active the Video Constrained status is No Output Format Indicates the timing format of the video s...

Page 72: ...atio means the DCT3080 supports the format If more than twelve video timing formats are discovered the supported formats only are listed first followed by up to twelve remaining formats d12 User Setting Status This diagnostic displays the user settings The format may vary The information on the OSD and LED is updated when you display the diagnostic USER SETTING STATUS TV TYPE 4 3 PAN SCAN YPbPr OU...

Page 73: ...ion If you are not using an HDTV selecting a format other than 480i causes the on screen display to go blank If this occurs view the settings on the LED panel to change the format back to 480i If you are not using the HDMI video connection the HDMI YPbPr OUTPUT setting displays as YPbPr OUTPUT 4 3 Override The display format used for 4 3 standard definition programming OFF displays non high defini...

Page 74: ...e Yellow Magenta or Cyan Foreground Opacity Displays the selected foreground opacity Auto controlled by the closed caption stream Transparent Translucent Solid or Flashing Background Color Displays the selected background color Auto controlled by the closed caption stream White Black Red Green Blue Yellow Magenta or Cyan Background Opacity Displays the selected background opacity Auto controlled b...

Page 75: ...ual 69 Field Description Settings Displays the selected setting AUTO Closed caption settings are determined by the closed caption stream regardless of user modification USER The configured closed caption user settings are used ...

Page 76: ...diagnostic displays the DVR and hard drive status DVR Hard Drive Status DVR Status Enabled True Stream Indexer Ver 131 Content Record Ver 2 Encoder Number Type Quality 1 MPEG2 HIGH2 2 MPEG2 HIGH2 Drive Record Capacity Remaining IDE0 xxxxxxxxxxxxxxxxxxxx vvv Scroll Down vvv ...

Page 77: ...d Drive Status Number of Installed Drives 1 Drive 1 INTERNAL Model Number ST3120025ACE Device ID N A Type IDE Total Size 80 GB Used System 1 GPFS 2 PVR Content 10864 PVR Index 35 State Active Temp F 118 Max Temp 122 Over Temp No Count 0 ...

Page 78: ...ates the encoder type Not Inst alled MPEG2 Other or Unknown Drive The drive type IDE internal 1394 USB external or NOT AVAILABLE neither enabled nor configured Record Capacity Remaining The remaining recording capacity in bytes Number of Installed Drives The number of internal and external hard drives up to a maximum of 9 Drive The identification number sequentially assigned to each installed driv...

Page 79: ...s necessary Active The hard drive is accessing data Failed The hard drive hardware has failed Temp F For an internal hard drive only its temperature in degrees F Max Temp For an internal hard drive only its maximum temperature in degrees F Over Temp Indicates whether the drive is excessively hot Yes The internal drive temperature exceeds 140º F 60º C The LED Over Temp Indicator is on and remains l...

Page 80: ...S STATUS DOCSIS Enabled YES Acquire DS Channel YES Obtain US Parameters YES Establish IP Connectivity YES Obtain Configuration File YES eCM Registered YES Network Access YES Initialize BPI YES System Up Time xxx Days xx Hours xx Mins xx Seconds IP Addresses Cable Modem xxx xxx xxx xxx Set Top Box xxx xxx xxx xxx Page 1 of 3 vvv Scroll Down vvv ...

Page 81: ... xx xx Downstream Channel Carrier Lock YES Frequency xxx LKC xxx Mode QAM 256 Power Level xxx SNR xx x Upstream Channel Frequency xx Mode QAM 128 Channel ID xxx Power Level xxx Symbol Rate x xxx Page 2 of 3 vvv Scroll Down vvv DOCSIS Scroll Up Known MAC Addresses xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx ...

Page 82: ...DCT3080 Installation Manual 76 Page 3 of 3 ...

Page 83: ...nel N A The value is invalid or cannot be retrieved or DOCSIS is not enabled Establish IP Connectivity Displays whether the cable modem has acquired its IP address typically from a Dynamic Host Configuration Protocol DHCP server YES The IP address is acquired NO The set top is acquiring its IP address N A The value is invalid or cannot be retrieved or DOCSIS is not enabled Obtain Configuration Fil...

Page 84: ... in progress has failed or was not requested by the network N A The value is invalid or cannot be retrieved or DOCSIS is not enabled System Up Time The Days Hours Mins minutes and Seconds the DOCSIS system has been operational If the value is invalid or cannot be retrieved or DOCSIS is not enabled each field displays zeros IP Addresses The Cable Modem and Set Top IP addresses in dotted decimal for...

Page 85: ...nnel used if the embedded cable modem enters hunt mode It can be 54 to 860 MHz If the value is invalid or cannot be retrieved Carrier Lock is NO if DOCSIS is not enabled N A is displayed Mode The DOCSIS downstream channel modulation QAM 64 or QAM 256 If the value is invalid or cannot be retrieved Carrier Lock is NO if DOCSIS is not enabled 000 is displayed Power Level The downstream channel power ...

Page 86: ...ue is invalid or cannot be retrieved or DOCSIS is not enabled N A is displayed Power Level The upstream channel power level in dBmV If the value is invalid or cannot be retrieved or DOCSIS is not enabled 000 is displayed Symbol Rate The upstream channel symbol rate in mega symbols per second If the value is invalid or cannot be retrieved or DOCSIS is not enabled 0 000 is displayed Known MAC Addres...

Page 87: ... ADDR SERVER3 NAME SRVR 3 IP ADDR SERVER4 NAME SRVR 4 IP ADDR SERVER5 NAME SRVR 5 IP ADDR The fields are Field Description Server Name The application server name of up to 14 alphanumeric characters It is blank if the value is invalid or no value can be retrieved Srvr IP Addr The application server IP address in dotted decimal format xxx xxx xxx xxx each xxx is from 0 to 255 It is blank if the val...

Page 88: ...dated at least once every 5 seconds while the diagnostic is displayed This is an example of a code module display with status descriptions INTERACTIVE STATUS IP ADDRESS UPM UPSTREAM ID DOWNSTREAM ID STATE MAC ABORT CNTR 0 0 0 0 00000021 0000 0000 UNCONFIG 0000 SOCKET PORT STATE 0 UNUSED 1 UNUSED 2 UNUSED 3 UNUSED 4 UNUSED Figure3 10 Interactive status LED display MUTE MUTE P P The Interactive Stat...

Page 89: ...assigned by the DAC 6000 It is a unique system generated eight digit integer between 1 and 16777215 00000000 is displayed when the UPM is not configured or unknown Upstream ID A four digit decimal value from 0000 to 9999 assigned by the DAC 6000 to the DCT3080 0000 is displayed if the Upstream ID is not configured or unknown Downstream ID A four digit decimal value from 0000 to 9999 assigned by th...

Page 90: ...ages I L WAIT_LM_ACK The DCT3080 is in the interactive initialization state and waiting for Link Management Response ACK for Local Address Message I SO WAIT_SO_ACK The DCT3080 is in the interactive initialization state and waiting for a Sign On acknowledgement I LA WAIT_LA_OR_SO The DCT3080 is in the interactive initialization state and waiting for Logical Address or Sign On with verification Freq...

Page 91: ...receives an ACK If the counter reaches the MAC abort count limit the DCT3080 assumes the MAC layer is unavailable due to noise congestion or some other problem The DCT3080 stops transmitting data upstream reports an error to the calling function and attempts to re enter the network using the initialization process 0000 is displayed as default or if the MAC Abort CNTR is not configured or unknown S...

Page 92: ...ected to a switched outlet on another unit verify that that unit is powered on Press the POWER button on the cable terminal front panel instead of the remote control The batteries in the remote control may be depleted The remote control does not work Verify that the remote control is in Cable mode Verify that there are no obstructions between the remote control and the cable terminal Aim the remot...

Page 93: ... used the correct audio cables for the ports Verify that the audio cables are firmly connected between the cable terminal and the audio playback device TV receiver DVD player etc There is no audio from the center and or surround speakers of a home theater receiver connected to the cable terminal Not all Dolby Digital programs feature full 5 1 surround sound In some cases the programs may only cont...

Page 94: ...e letterbox format with black bars above and below the picture Some widescreens TVs offer a zoom feature that may be able to remove the black bars Note If tuned to HD and the TV Type 4 3 LETTERBOX black bars will appear above and below the picture Try setting the TV Type to 4 3 PAN SCAN to get a full screen picture with no black bars There are black bars on all four sides of the picture A broadcas...

Page 95: ...2 to 15 dBmV Data carrier QPSK modulated carrier Frequency Agile Receiver 70 130 MHz Bandwidth 1 5 MHz Level 15 to 15 dBmV Mechanical security Standard security screws unichassis construction Operating environment range Temperature 15 to 40 C 32 to 104 F Humidity 5 to 95 noncondensing AC VOLTAGE 95 to 125 57 to 63 Hz Power dissipation 60 W nominal at 115 Vac Size 17 13 in 13 13 in 2 75 in Weight 1...

Page 96: ...lement management message s FLASH A type of nonvolatile memory GPS global positioning system HDMI High Definition Multimedia Interface HDTV high definition television HRC harmonically related carriers IPG interactive program guide IPPV Impulse Pay Per View IR Blaster Infrared Blaster IRC incrementally related carriers ITU International Telecommunication Union LKC last known carrier DOCSIS MIB mana...

Page 97: ...ture Phase Shift Keying RSA Return for Service Authorization SD standard definition SNR signal to noise ratio S PDIF Sony Philips Digital Interchange Format TCP IP Transmission Control Protocol Internet Protocol TRC Technical Response Center TvPC TV PassCard USB Universal Serial Bus VOD video on demand Y Pb Pr component video connectors for HDTV ...

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Motorola DCT3080, Installation Manual

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