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Help
General
What is the
significance of the
camera LED?
The LED indicates the following
status:
LED flashing Red: Your Camera
is booting up. After a voice
prompt the camera is booted up
and ready for pairing.
LED Cycling Blue/Red: Your
camera is in pairing mode.
LED Solid Blue: The camera
is paired and set up to your
account.
LED Flashing Blue: The camera
is live streaming.
LED Off - No Power to camera.
Connectivi-
ty issues
I am not able to
access my Camera.
Please check if the Camera is
within Wi-Fi® range. Please try
to move the Camera closer to
the router for better Wi-Fi®
connectivity and try again.
Setting Up During setup on de-
vices for Android™
and iOS, I am not
able to find my
Camera during the
last step and the
setup fails.
Please reset the Camera to
setup mode and try again. Press
and hold the PAIR button on
the side of the camera until you
hear a beep and voice prompt
‘Ready for pairing’. When the
Camera LED is off, this indicates
that it is in setup mode. Now
restart the setup from your
smartphone again.