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ENGLISH
Help
Viewing
Camera
When I am in “re-
mote mode”, the
video stops after 5
minutes. How do I
view for longer?
When you are accessing your
Camera via a network different
from your home network (over
the internet) your video times
out after 5 minutes.
You can click on the Camera
again from the Android™/iOS ap-
plication to start streaming again.
If you are accessing from your
webbrowser, then you can press
on the
Reload
button to start
viewing your Camera video
stream again.
Features
The sound alert
setting threshold is
not right.
You can Adjust Sound Sensitivi-
ty to trigger notifications under
Camera Setting menu.
Setting Up While I am adding
a new Camera to
my account, I am
not able to find any
Cameras to add.
If you are trying to add a
Camera which has previously
been added into your account
or another account, you will first
have to reset the Camera. This
can be done by following the
re-setting procedure stated in
section 6 of this guide.
Switch the parent unit off
before connecting the camera
to Wi-Fi®.
General
What are the
supported browsers
for accessing from
my PC/ Mac?
We recommend using Google
Chrome 24 or above. However
the following browsers are also
supported: Internet Explorer 9.0
or above (for PC), Safari 6.0 or
above (for Mac) or Firefox 18.0
or above (both PC or Mac).
