
What to do if...
87
What to do if...
You can’t switch your phone on
Check
the battery.
Is it charged, properly fitted and are the contacts clean and dry? See ‘Important Battery
Information’.
You can’t make calls
Check the signal strength meter in the display.
If the signal is weak, move to an open space or, if you
are in a building, move closer to a window.
Check if your phone is powered on.
Check the Network Selection settings.
Try Manual Selection, or try another network. See ‘Network
Search’.
Check your Operator coverage map
.
Is
Restricted
displayed?
Check the Call Barring and Fixed Dialing settings.
Has the call charge limit been reached?
Use your PIN2 code to reset the limit or contact your Service
Provider. See ‘Set Total Charge Limit’.
Has a new SIM card been inserted?
Check that no new restrictions have been imposed.
You can’t receive calls
Check the signal strength meter in the display.
If the signal is weak, move to an open space or, if you
are in a building, move closer to a window.
Check the Call Forwarding and Call Barring settings.
Check the Ringer and VibraCall™ settings
. If both are off, there is no audible alert. See ‘
j
Ring or
Vibrate’.
Your phone won’t unlock
Have you inserted a new SIM card?
Enter the new PIN code. See ‘Entering Your SIM Card PIN Code’.
Do you have a replacement phone?
Enter the default phone unlock code - 1234.
Have you forgotten the unlock code?
Press
$
to change the unlock code (you will need your security
code).
Your PIN is blocked
Enter the PIN unblocking code supplied with your SIM card (see ‘Unblocking Your Phone’).
Your PIN2 is blocked
Enter the PIN2 unblocking code supplied with your SIM card (see ‘Change SIM PIN2 Code’).
LEAP_EN.BK Page 87 Wednesday, September 29, 1999 10:18 AM