Motorola Avigilon H5A-DP1-IR Installation Manual Download Page 63

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Resetting to Factory Default Settings

If the device no longer functions as expected, you can choose to reset the device to its factory default
settings.

Use the firmware revert button to reset the device. The firmware revert button is shown in the following
diagram:

For models that feature a microSD card slot, resetting the camera will not affect video that has been
recorded to the microSD card.

Figure 3:

The firmware revert button on the dome camera.

1. Ensure the device is powered on.

2. Using a straightened paperclip or similar tool, gently press and hold the firmware revert button.

3. Release the button after three seconds.

CAUTION —

Do not apply excessive force. Inserting the tool too far may damage the camera.

Resetting to Factory Default Settings

Summary of Contents for Avigilon H5A-DP1-IR

Page 1: ...Installation Guide Avigilon H5A Dome Camera Models H5A D1 H5A D1 IR H5A D2 H5A DC1 H5A DC1 IR H5A DC2 H5A DO1 H5A DO1 IR H5A DO2 H5A DP1 H5A DP1 IR H5A DP2 ...

Page 2: ...nt or other intellectual property rights of Avigilon Corporation or its licensors Disclaimer This document has been compiled and published using product descriptions and specifications available at the time of publication The contents of this document and the specifications of the products discussed herein are subject to change without notice Avigilon Corporation reserves the right to make any suc...

Page 3: ... VDC 13 W min l H5A D and H5A DC models are for indoor use only l Do not use near water or expose to dripping or splashing l Do not place objects filled with liquids above the device l Do not expose to rain or moisture l Any external power supply connected to this product may only be connected to another Avigilon product of the same model series External power connections must be properly insulate...

Page 4: ...e or more of the following measures l Reorient or relocate the receiving antenna l Increase the separation between the equipment and the receiver l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected l Consult the dealer or an experienced radio TV technician for help Changes or modifications made to this equipment not expressly approved by Avigi...

Page 5: ... 14 Top View 15 Bottom View 16 Pendant Wall Mount Bracket View 17 Pendant Wall Mount View 18 Pendant NPT Mount View 19 Preparing the Installation 20 Removing the Dome Cover 20 Mounting and Aiming Video Analytics Cameras 20 Inserting Cables through the Sealing Grommet 20 Indoor Surface Mount Installation 22 Required Tools and Materials 22 Camera Package Contents 22 Installation Steps 22 Mounting th...

Page 6: ...ng the Dome Camera Using the Side Cable Entry Hole 33 Mounting the Dome Camera to an Electrical Box 36 Connecting Cables 37 Installing the Dome Cover 38 Pendant Mount Installation 39 Required Tools and Materials 39 Package Contents 39 Installation Steps 39 Mounting the Dome Camera to the Pendant Wall Mount 40 Optional Mounting the Dome Camera to the Pendant NPT Mount 44 Connecting Cables 47 Instal...

Page 7: ...evices 52 Connecting to Microphones Speakers and Video Monitors 53 Connection Status LED Indicator 55 Resetting to Factory Default Settings 56 Setting the IP Address Using the ARP Ping Method 57 Cleaning 58 Dome Bubble 58 Body 58 Limited Warranty and Technical Support 59 vii ...

Page 8: ... connections to external input output devices 3 Micro USB port Accepts a micro USB to USB adapter Only required when using the Avigilon USB Wi Fi Adapter 4 microSD card slot Accepts a microSD card for onboard storage For more information see Optional Configuring microSD Card Storage on page 50 Overview 1 ...

Page 9: ...ion and image data transmission occurs over this connection Also receives power when it is connected to a network that provides Power over Ethernet 3 Serial number tag Device information product serial number and part number label 4 Audio video connector Accepts a mini jack connector 3 5 mm 5 Pan lock thumb screw Provides a locking mechanism for the image pan adjustment 6 Tilt lock thumb screw Pro...

Page 10: ...lluminator ring is not included with all models 2 Link LED indicator Indicates if there is an active connection in the Ethernet port 3 Connection status LED indicator Provides information about device operation For more information see Connection Status LED Indicator on page 55 IRView 3 ...

Page 11: ... Mount Cover View 1 Dome cover Vandal resistant dome cover 2 Tamper resistant screws Star shaped captive screws to fix the dome cover to the base 3 Sidewall plug Covers the side cable entry hole H5A DIndoor Dome Surface Mount 4 ...

Page 12: ...1 Cable entry hole An entry hole for the cables required for camera operation 2 Mounting holes Mounting points for the camera 3 Wall plate mounting screws Screws to attach the camera to the wall plate Bottom View 5 ...

Page 13: ... mounting points Points for mounting the camera to the wall plate 3 Electrical box mounting holes Holes for mounting the wall plate to an electrical box The wall plate supports four configurations A UK standard single gang box B Octagon gang box C 4 gang box D US standard single gang box WallPlate View 6 ...

Page 14: ...Base View 1 Lanyard Connects to a lanyard hook on the cover Base View 7 ...

Page 15: ...C Indoor Dome In Ceiling Mount Cover View 1 Tamper resistant screws Star shaped captive screws to fix the dome cover to the base 2 Dome cover Vandal resistant dome cover H5A DC Indoor Dome In Ceiling Mount 8 ...

Page 16: ...Clamp View 1 Clamps Spring loaded locking mechanisms that secure the camera to the mounting surface Clamp View 9 ...

Page 17: ... 1 Lanyard Connects to a lanyard hook on the cover 2 Cable entry hole An entry hole for the cables required for camera operation 3 Mounting holes Holes for mounting the camera to a mounting surface Top View 10 ...

Page 18: ... Cover View 1 Dome cover Vandal resistant dome cover 2 Tamper resistant screws Star shaped captive screws to fix the dome cover to the base 3 Side cable entry cover Covers the side cable entry hole H5A DO Outdoor Dome Surface Mount 11 ...

Page 19: ...camera to the wall plate 2 Lanyard Connects to a lanyard hook on the cover 3 Bottom cable entry hole A bottom entry hole for the cables required for camera operation 4 Side cable entry hole A side entry hole for the cables required for camera operation Top View 12 ...

Page 20: ... plate 2 Cable entry hole An entry hole for the cables required for camera operation 3 Mounting holes Holes for mounting the wall plate to the following A UK standard single gang box B Octagon gang box C 4 gang box D Mounting surface E US standard single gang box WallPlate View 13 ...

Page 21: ...DP Outdoor Dome Pendant Mount Cover View 1 Tamper resistant screws Star shaped captive screws to fix the dome cover to the base 2 Dome cover Vandal resistant dome cover H5A DP Outdoor Dome Pendant Mount 14 ...

Page 22: ...Top View 1 Camera mounting screws Screws for securing the camera to the pendant wall mount or the pendant NPT mount 2 Lanyard Connects to a lanyard hook on the cover Top View 15 ...

Page 23: ... the pendant wall mount or the pendant NPT mount 2 Camera lanyard hook A hook for suspending the camera from the lanyard provided in the pendant wall mount or the pendant NPT mount 3 Cable entry hole An entry hole for the cables required for camera operation Bottom View 16 ...

Page 24: ...nts for mounting the pendant wall mount bracket to a mounting surface 2 Mounting tabs Tabs for placing the pendant wall mount onto the bracket 3 Mounting points Points for securing the pendant wall mount to the mounting bracket Pendant WallMount Bracket View 17 ...

Page 25: ... Dome camera mount for walls and other mounting surfaces 2 Pendant wall mount screws Screws for securing the pendant wall mount to the mounting bracket 3 NPT pipe entry hole A 3 4 NPT threaded hole for NPT pipe conduits Pendant WallMount View 18 ...

Page 26: ...NPT female to NPT female adapter An adapter for attaching the pendant NPT mount to an NPT pipe 2 Pendant NPT mount Dome camera mount for NPT pipes 3 Lock nut Lock nut for securing the pendant NPT mount on the NPT female to NPT female adapter 4 NPT pipe NPT pipe used for a pendant mount with the NPT adapter Pendant NPT Mount View 19 ...

Page 27: ...iming recommendations to maximize the camera s analytics capabilities l The camera should be installed above 274 cm 9 l The camera should tilt downwards no more than 45 degrees l The camera image should be level with the horizon line l The camera should be mounted to a stable surface to minimize the physical movement of the camera after installation For more details see Designing a Site for Video ...

Page 28: ...rommet b If the Ethernet cable is already crimped place the grommet piercing cap on the Ethernet connector then push the cable through the grommet Ensure that the orientation of the cable and grommet matches the one shown in the image 4 Push any other required cables through the grommet Note If you will pull multiple cables through the sealing grommet apply silicone sealant to seal any gaps in the...

Page 29: ...he Bottom Cable Entry Hole Perform the following steps if the required cables will be coming out of the mounting surface Use this procedure on surfaces that can easily be cut such as drywall and when the cables should be kept out of sight 1 Use the mounting template to drill four mounting holes and one cable entry hole into the mounting surface 2 Pull the cables through the cable entry hole in the...

Page 30: ...the sidewall plug to expose the side cable entry hole Depending on the size of the conduit use one of the following methods a If using a or 20 mm conduit remove the sidewall plug from the housing and use pliers to remove the center knockout piece Insert the remaining plug back into the housing b For larger conduits remove the sidewall plug entirely Mounting the Dome Camera to an Electrical Box Per...

Page 31: ...acts relays etc connect the devices to the I O connector block 2 If an external microphone needs to be connected to the camera connect the device to the camera A V connector For more information see Connecting to Microphones Speakers and Video Monitors on page 53 3 2 0 megapixel models only If an external video monitor needs to be connected to the camera connect the device to the camera A V connec...

Page 32: ...nstalling the Dome Cover Note Before installing the dome cover we recommend that you first connect to the camera and adjust the aim zoom and focus so that the camera covers the required field of view For more information see l Connecting to the Camera on page 49 l Aiming the Dome Camera on page 50 l Zooming and Focusing the Dome Camera on page 50 Be careful not to touch or scratch the dome bubble ...

Page 33: ...Remove the protective cover on the inside of the dome bubble 3 Attach the dome cover to the base by tightening the screws with the star shaped driver 4 Remove the protective cover on the outside of the dome bubble Installing the Dome Cover 26 ...

Page 34: ...tents Ensure the package contains the following l Avigilon H5A Indoor Dome Camera l Mounting template sticker l RJ 45 grommet piercing cap l 4 screws and anchors for solid walls l T20 Pin In star shaped driver Installation Steps Complete the following sections to install the device CAUTION This camera is designed for indoor use only Mounting the Dome Camera Using the Ceiling Clamps Perform the fol...

Page 35: ...ockwise into the ready position 3 Insert the sealing grommet with all the required cables pulled through into the cable entry hole on the bottom of the camera For more information on using the sealing grommet see Inserting Cables through the Sealing Grommet on page 20 4 Insert the dome camera into the entry hole in the ceiling 5 Rotate the clamps clockwise and release to secure the camera to the c...

Page 36: ...four mounting holes and an entry hole for the camera 2 Insert the sealing grommet with all the required cables pulled through into the cable entry hole on the bottom of the camera For more information on using the sealing grommet see Inserting Cables through the Sealing Grommet on page 20 3 Drive four screws through the mounting holes to fasten the camera to the wall Mounting the Dome Camera using...

Page 37: ...onitor needs to be connected to the camera connect the device to the camera A V connector For more information see Connecting to Microphones Speakers and Video Monitors on page 53 4 Connect a network cable to the Ethernet port RJ 45 connector The Link LED indicator will turn on once a network link has been established 5 Connect power using one of the following methods o Power over Ethernet PoE Cla...

Page 38: ...era on page 49 l Aiming the Dome Camera on page 50 l Zooming and Focusing the Dome Camera on page 50 Be careful not to touch or scratch the dome bubble when installing the dome cover 1 Attach the lanyard to the dome cover 2 Remove the protective cover on the inside of the dome bubble 3 Attach the dome cover to the base by tightening the screws with the star shaped driver 4 Remove the protective co...

Page 39: ...lid walls l Wall plate l T20 Pin In star shaped driver Installation Steps Complete the following sections to install the device Mounting the Dome Camera Using the Bottom Cable Entry Hole Perform the following steps if the required cables will be coming out of the mounting surface Use this procedure on surfaces that can easily be cut such as aluminum and when the cables should be kept out of sight ...

Page 40: ...all plate mounting screws Mounting the Dome Camera Using the Side Cable Entry Hole Perform the following steps if you will be mounting to a surface with the required cables coming out of an external conduit pipe Use this procedure if the mounting surface cannot be easily cut or when cables must be brought along the outside of the mounting surface 1 Use the mounting template to drill three mounting...

Page 41: ...t 6 Drive three screws into the mounting holes to fasten the wall plate to the mounting surface Note It is recommended that silicone sealant be applied around the edges of the wall plate gasket to prevent moisture from entering the mounting surface Mounting the Dome Camera Using the Side Cable Entry Hole 34 ...

Page 42: ...expose the side cable entry hole 8 Remove the sealing grommet from the side cable entry hole 9 Remove the conduit s locking ring and insert the conduit into the side cable entry hole Mounting the Dome Camera Using the Side Cable Entry Hole 35 ...

Page 43: ...f a flush mount is preferred remove the wall plate gasket 2 Mount the wall plate to the electrical box Use the hole configuration that matches the box A UK standard single gang box B Octagon gang box C 4 gang box E US standard single gang box Note It is recommended that silicone sealant be applied around the edges of the wall plate gasket to prevent moisture from entering the mounting surface or e...

Page 44: ...A V connector For more information see Connecting to Microphones Speakers and Video Monitors on page 53 3 2 0 megapixel models only If an external video monitor needs to be connected to the camera connect the device to the camera A V connector For more information see Connecting to Microphones Speakers and Video Monitors on page 53 4 Connect a network cable to the Ethernet port RJ 45 connector The...

Page 45: ... Dome Camera on page 50 l Zooming and Focusing the Dome Camera on page 50 Be careful not to touch or scratch the dome bubble Any marks or fingerprints on the dome bubble will cause unwanted reflections in the IR model 1 Attach the lanyard to the dome cover 2 Remove the plastic cover on the inside of the dome bubble 3 Attach the dome cover to the base by tightening the screws with the star shaped k...

Page 46: ...for attaching the pendant NPT mount to a pipe l Silicone sealant Package Contents Ensure the package contains the following Note The pendant wall mount and pendant NPT mount are sold separately l Avigilon H5A Outdoor Dome Camera l T20 Pin In star shaped driver Pendant Wall Mount l Mounting template sticker l Mounting bracket l Thread seal tape l RJ 45 grommet piercing cap l Four screws and anchors...

Page 47: ...ing surface a If the cables will enter through the rear of the mount also drill the cable entry hole in the mounting surface 3 Pull the required cables through the preferred hole l If the cables will enter through the rear of the mount pull them through the cable entry hole in the mounting surface l If the cables will enter through the pipe entry hole in the bottom of the mount pull the cables thr...

Page 48: ...racket 2 pendant wall mount screws 7 Tighten the wall mount screws to secure the wall mount to the bracket l If the cables are entering through the pipe entry hole apply thread seal tape to the pipe conduit and screw it into the pipe entry hole Mounting the Dome Camera to the Pendant WallMount 41 ...

Page 49: ...or more information see Inserting Cables through the Sealing Grommet on page 20 10 Insert the camera into the mount a Raise the camera body up to the wall mount keep the camera turned slightly to the left to allow the camera to insert fully b Once the camera is fully inserted turn it to the right until it clicks into place Mounting the Dome Camera to the Pendant WallMount 42 ...

Page 50: ...11 Secure the camera body to the mount using the camera mounting screws Mounting the Dome Camera to the Pendant WallMount 43 ...

Page 51: ...ied by Avigilon and should be sourced separately 1 Pull the required cables through the NPT conduit pipe 2 Apply thread seal tape to the pipe and screw on the 1 1 2 NPT female to NPT female pipe adapter 3 Screw the lock nut onto the pendant NPT mount 4 Apply thread seal tape to the pendant NPT mount and screw it into the pipe adapter Optional Mounting the Dome Camera to the Pendant NPT Mount 44 ...

Page 52: ... more information see Inserting Cables through the Sealing Grommet on page 20 7 Insert the camera into the mount a Raise the camera body up to the mount keep the camera turned slightly to the left to allow the camera to insert fully b Once the camera is fully inserted turn it to the right until it clicks into place Optional Mounting the Dome Camera to the Pendant NPT Mount 45 ...

Page 53: ...8 Secure the camera body to the mount using the camera mounting screws Optional Mounting the Dome Camera to the Pendant NPT Mount 46 ...

Page 54: ...Link LED indicator will turn on once a network link has been established 5 Connect power using one of the following methods o Power over Ethernet PoE Class 3 If PoE is available the LEDs will turn on o External Power Connect an external 12 V DC or 24 V AC power source to the power connector block 6 Check that the Connection Status LED indicator indicates the correct state For more information see ...

Page 55: ...me cover 2 Remove the plastic cover on the inside of the dome bubble 3 Attach the dome cover to the base by tightening the screws with the star shaped driver 4 Remove the plastic cover on the dome bubble Installing the Dome Cover 48 ...

Page 56: ...evice automatically obtains an IP address when it is connected to a network Note If the device cannot obtain an IP address from a DHCP server it will use Zero Configuration Networking Zeroconf to choose an IP address When set using Zeroconf the IP address is in the 169 254 0 0 16 subnet The IP address settings can be changed using one of the following methods l The mobile web interface using the U...

Page 57: ...ace or the Avigilon Control Center software adjust the camera s Image and Display settings You can set the zoom position focus and change the image rotation Optional Configuring microSD Card Storage To use the camera s SD card storage feature you must insert a microSD card into the card slot It is recommended that the microSD card have a write speed of class 10 or better If the microSD card does n...

Page 58: ... If the camera is connected to the Avigilon Control Center system you can use the client software to configure the camera For more information see the Avigilon Control Center Client User Guide l If the camera is connected to a third party network management system you can configure the camera s specialty features in the camera s web browser interface For more information see the Avigilon High Defi...

Page 59: ... or damage the wires 3 Insert the two power wires into the two terminals on the power connector block The connection can be made with either polarity Use a small slotted 5 64 or 2 mm blade width screwdriver to loosen and tighten the terminals 4 Attach the power connector block back into the camera WARNING This product is intended to be supplied by a UL Listed Power Unit marked Class 2 or LPS or Li...

Page 60: ... l Relay l Switch Connecting to Microphones Speakers and Video Monitors The camera can be connected to an external microphone speaker and video monitor through the mini jack 3 5 mm audio video connector Avigilon part number CM AC AVIO1 Only the 2 0 megapixel models can be connected to an external video monitor through the A V connector Note The camera only supports line level mono audio input and ...

Page 61: ...o output signal is PAL Use the Camera Installation Tool to configure the camera s flicker control in the Image and Display setup The pinout for the connector is shown in the following diagram The wiring for the connector pinout is shown in the following table Pin Purpose Wire 1 Audio IN Red 2 Composite Video OUT Black 3 GND Yellow 4 Audio OUT Green Connecting to Microphones Speakers and Video Moni...

Page 62: ...tempting to obtain an IP address Discoverable Two short flashes every second Obtained an IP address but not connected to the Network Video Management software Upgrading Firmware Two short flashes and one long flash every second Updating the firmware Connected On Connected to the Network Video Management software or an ACC Server The default connected setting can be changed to Off using the camera ...

Page 63: ... that feature a microSD card slot resetting the camera will not affect video that has been recorded to the microSD card Figure 3 The firmware revert button on the dome camera 1 Ensure the device is powered on 2 Using a straightened paperclip or similar tool gently press and hold the firmware revert button 3 Release the button after three seconds CAUTION Do not apply excessive force Inserting the t...

Page 64: ...n H4 and H5 IP Camera Web Interface User Guide 1 Locate and make note of the MAC Address MAC listed on the Serial Number Tag for reference 2 Open a Command Prompt window and enter the following commands a arp s New Camera IP Address Camera MAC Address For example arp s 192 168 1 10 00 18 85 12 45 78 b ping l 123 t New Camera IP Address For example ping l 123 t 192 168 1 10 3 Reboot the camera 4 Cl...

Page 65: ...erprints l Use a microfiber cloth or non abrasive fabric to dry the dome bubble Important Failure to use the recommended cleaning materials may result in a damaged or scratched dome bubble A damaged dome bubble may negatively impact image quality and cause unwanted IR light reflecting into the lens Body l Use a dry or lightly dampened cloth to clean the camera body l Do not use strong or abrasive ...

Page 66: ... Avigilon warranty terms for this product are provided at avigilon com warranty Warranty service and technical support can be obtained by contacting Avigilon Technical Support avigilon com contact us Limited Warranty and TechnicalSupport 59 ...

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