Motorola ASTRO 25, User Manual

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Troubleshooting Hints
FLASHport User’s Guide
24
USB Related Errors Possible Corrective Actions
The currently selected
FLASHport Upgrade file
cannot be used for USB
FLASHport. This error may be due to software upgrade kit
version. To be able to use USB communications
in FLASHport, the bootcode software in the
upgrade kit must be of at least a specific version
or higher. This error appears if the version of the
bootcode in the upgrade kit is older than what is
needed for USB.
Error validating Flash RAM
Downloader in upgrade file This error may be due to software upgrade kit
version. To be able to use USB communications
in FLASHport, the bootcode software in the
upgrade kit must be of at least a specific version
or higher. This error specifies that CPS was
unable for some reason to do that verification.
Retry the upgrade.
Failed to install Motorola
XTS FLASHzap Device.
Please reset your radio. This error will occur if the FLASHzap Device
was not installed correctly (this is not a CPS
installation issue). The FLASHzap device is
installed when USB is to be used for the first
time for FLASHport upgrades in the specific
machine. The installation of the device occurs
automatically when the radio is put in bootmode
and while connected through USB.
UCM Upgrade Errors Possible Corrective Actions
Radio contains a Type I
Encryption Module. Unable
to upgrade this module type. This error can be caused if the UCM in the radio
is a Type I UCM module. The CPS is unable to
upgrade it. UCM must be upgraded using other
equipment available for type I modules
Invalid UCM Upgrade File This is an error of the UCM upgrade file. The for-
mat and/or contents of the file are not valid. Ver-
ify that the correct UCM upgrade file has been
selected. If so, the file may be corrupt or invalid
so a new file will be needed to complete the
UCM upgrade.
94C35_Book.book Page 24 Thursday, June 2, 2005 3:10 PM