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XI. Warranty Terms & Conditions
Flipkart India Private Limited ("Company") warranties the product to be free from manufacturing defects or any
other specific defect as may be specified in the Specific Terms and Conditions below. The warranty is for a period
mentioned in the Specific Terms and Conditions below, the invoice (if not specified in the Specific Terms and
Conditions below), as well as the product listing page, and such period shall commence from the date of purchase
of the product by the first end user. This is a non-transferable warranty, valid only in the territory of India and
extended only to the first end user customer (“Customer”) basis the following terms and conditions, which the
Customer is deemed to have accepted upon purchase of the product
1. The warranty period of the product is 1 year, commencing from the date of purchase. Warranty service
which includes replacement or repairs, will be carried out through the Authorised Service Centers (“ASC/s”)
only.
2. Warranty will be valid only when the original purchase invoice is presented at the time of service.
Company reserves the right to decline warranty service, if the purchase invoice is not presented.
3. In case of commercial usage of the product, warranty period would be limited to 90 days only.
4. Warranty will cover only functional parts, issues having manufacturing defects and does not cover
damages to the product resulting from unautho- rised adaptations/ adjustments/ tampering/ repair ,
improper installation or placement, mishandling, improper use, deviation from the instructions set out in
the user manual (if applicable) normal wear and tear caused due to use of the product.
5. Warranty does not cover any external accessories and fittings to the product.
6. All plastic, rubber, glass, or aesthetic parts and consumable replacements will be on a chargeable basis.
7. Warranty shall not apply to damages caused to the product by accident, voltage fluctuations, lightening,
ingress of water (beyond certified limits, if any), fire or any other natural calamity, improper ventilation,
dropping or excessive shock, or any external cause beyond Company's control.
8. Company is not liable to provide repair services or spare parts after the period of warranty expires and
the same if provided will be on a chargeable basis.
9. Whilst the Company, through its ASC, shall make every effort to carry out the service at the earliest, it is
expressly clarified that the Company is under no obligation to do so within a certain time period.
10. Whilst Company would take all necessary steps to repair the product under warranty and maintain
sufficient stock of the spare parts of the prod- ucts, in certain cases, at its sole discretion, Company may
due to non-avail- ability of spare parts of the product or product being in a state which is beyond
economic repair, offer a replacement scheme to the Customer. The terms of such replacement offer is
subject to change from year to year and shall also be applicable on the maximum retail price of the
product
11. All transportation & handling expenses incurred while replacing or repairing will be payable by the
Customer.
12. For any warranty claim requested by the Customer from the region beyond municipal limits of the
jurisdiction of the ASC, a visit by an authorised service personnel may be arranged by the Company
through its ASC, on a case to case basis, at its sole discretion and the charges towards such visit will be
borne by the Customer.
13. Warranty shall be void if: The type or serial no. on the product has been altered, removed or defaced. The
product is not operated as per the instructions given in the User Guide, if any. The defects are caused by
household pets, rats, cockroaches or any other animals or insects.
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