Chapter 4
Troubleshooting and FAQs
Troubleshooting 65
a SIM card and you insert the SIM card in the slot on the left side of the tablet. The SIM
card contains your account information.
•
Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open
Motion
Dashboard
, tap
Wireless
and tap the check box next to
Enable Mobile Broadband with
GPS
.
•
Motion Connection Manager must be running. The Motion Connection Manager icon
appears in the notification area when it is running. To start it, from Windows Start menu,
select
All Programs > Motion Computing
>
MotionCM
.
•
Mobile broadband must be set up through the Motion Connection Manager. To set it up,
from Windows Start menu, select
All Programs > Motion Computing
>
MotionCM
. Tap
the Help icon and select the help topic, “Setting up mobile broadband.” Follow the
instructions to set up a network profile and connect to a mobile broadband network.
I changed my SIM card and now I cannot connect to my mobile broadband network
•
After inserting a SIM card, the Motion Connection Manager must be restarted. From the
notification area, tap the Motion Connection Manager icon
and tap
Exit
. Restart the
Connection Manager, from Windows Start menu, select
All Programs > Motion
Computing
>
MotionCM
.
The GPS does not work
•
The GPS receiver is only available if you purchased your CL900 with the optional Mobile
Broadband with GPS module.
•
Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open
Motion
Dashboard
, tap
Wireless
and tap the check box next to
Enable Mobile Broadband with
GPS
.
•
Motion Connection Manager must be running. The Motion Connection Manager icon
appears in the notification area when it is running. To start it, from Windows Start menu,
select
All Programs > Motion Computing
>
MotionCM
.
•
GPS must be started from the Motion Connection Manager. Tap the Motion Connection
Manager icon
and select
Start GPS
.
•
The GPS navigation or mapping application your are using must be able to handle
standard NMEA GPS information.
My GPS isn’t working properly
•
Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open
Motion
Dashboard
, tap
Wireless
and tap the check box next to
Enable Mobile Broadband with
GPS
.
•
If performance is slow, you may be blocking the GPS antenna, which is located on the
right side of the tablet as shown below.
GPS antenna
pen storage drawer pen release button
pen tether attach point