Chapter 4
Troubleshooting and FAQs
Troubleshooting 61
The display is unreadable or distorted
•
The screen resolution and color quality may not be set correctly. Use Windows Display
Properties to reset the display settings. From Windows Control Panel, select
Hardware
and Sound
category. Under
Display
, change the desired settings.
•
The display driver may have been removed or become corrupted. Use Windows Device
Manager to reinstall the driver.
To update the display device driver
1. Make sure that the tablet is connected to a network.
2. In Control Panel, tap the
System and Security
category.
3. Select
System
.
4. Under System, select
Device Manager
.
5. Expand
Display adapters
.
6. Select the adapter and select
Action
>
Update Driver Software
.
7. Follow the on-screen instructions.
Touch or pen problems
The tablet PC does not respond to the pen I am using
•
Use only the CL900 pen with the tablet. The CL900 Tablet PC does not respond to other
digitizer pens.
When I add an external display, touch input does not appear on the desired display
•
Run touch set up on the desired display. Make sure a keyboard is attached to your tablet
and then open
Motion Dashboard
. Tap
Pen & Tablet
, then tap
Tablet PC Settings
. Tap
the
Display
tab, then tap
Setup
next to “Configure your pen and touch displays.” Tap
Touch Input
, then press the
Enter
key until you see the instructions appear on the
display that you want to use for touch input. Follow the on-screen instructions for
setting up touch on this display.
When I write, I inadvertently click the function button on the pen
•
Try adjusting how you hold the pen. Avoid resting your finger on the function button.
You can also disable the function button. open
Motion Dashboard
then tap
Pen &
Tablet
. Tap
Pen & Input Devices
and tap the
Pen Options
tab. Clear the check mark
next to the box, “Use the pen button as a right-click equivalent.”
The pen function button does not work
•
You may not be pressing the button early enough. Try pressing and holding the pen
function button before you touch the pen to the display surface.
•
The pen function button may be disabled. To enable it, open
Motion Dashboard
then tap
Pen & Tablet
. Tap
Pen & Input Devices
and tap the
Pen Options
tab. Tap the check box
next to the box, “Use the pen button as a right-click equivalent.”
On-screen instructions require me to press Enter or Esc, but I don’t have a keyboard
•
Connect a keyboard to the tablet to continue.