Your two-year
guarantee
• It is important to retain the retailers
receipt as proof of purchase.
Staple
your receipt to this back cover for future
reference.
Please quote the following information if
the product develops a fault. These numbers
can be found on the base of the product.
Model no. Serial no.
All Morphy Richards Products are
individually tested before leaving the factory.
In the unlikely event of any appliance proving
to be faulty within 28 days of purchase it
should be returned to the place of purchase
for it to be replaced.
If the fault develops after 28 days and
within 24 months of original purchase, you
should contact the helpline number quoting
model number and serial number on the
product, or write to Morphy Richards at the
address shown. You will be asked to return
the product (in secure, adequate packaging)
along with a copy of proof of purchase.
Subject to the exclusions set out below (1-
6), the faulty appliance will then be repaired
or replaced and dispatched usually within
seven working days of receipt.
If for any reason this item is replaced
during the 2-year guarantee period, the
guarantee on the new item will be calculated
from original purchase date. Therefore it is
vital to retain your original receipt or invoice
to indicate the date of initial purchase.
To qualify for the two-year guarantee the
appliance must have been used according to
the manufacturers instructions. For example
bags and filters should have been replaced
and cleaned as necessary.
Morphy Richards shall not be liable to
replace or repair the goods under the terms
of the Guarantee where:
EXCLUSIONS
1
The fault has been caused or is
attributable to accidental use, mis-use,
negligent use or used contrary to the
manufacturers recommendations or
where the fault has been caused by
power surges or damage caused in
transit.
2
The appliance has been used on a
voltage supply other than that stamped
on the products.
3
Repairs have been attempted by persons
other than our service staff (or authorised
dealer).
4
Where the appliance has been used for
hire purposes or non-domestic use.
5
Morphy Richards are not liable to carry
out any type of servicing work, under the
guarantee.
6
Consumables such as bags, filters and
belt are not covered by the guarantee.
This guarantee does not confer any rights
other than those expressly set out above
and does not cover any claims for
consequential loss or damage. This
guarantee is offered as an additional benefit
and does not affect your statutory rights as a
consumer.
• This guarantee is valid in the UK and
Ireland only.
VC73340M UK Rev 1 01/05
The After Sales Division,
Registered address,
Morphy Richards Ltd, Mexborough,
South Yorkshire, England, S64 8AJ
Helpline
(office hours)
UK
0870 060 2604
Republic of Ireland 1800 409119
Morphy Richards products are
intended for household use only
Morphy Richards has a policy of
continuous improvement in product
quality and design. The Company,
therefore, reserves the right to change
the specification of its models at any
time.
73340 Rev 1 4/3/05 10:29 AM Page 8
