12
THIS SECTION IS ONLY APPLICABLE FOR CUSTOMERS
IN UK AND IRELAND
REGISTERING YOUR TWO YEAR GUARANTEE
Your standard one year guarantee is extended for an additional 12
months when you register the product within 28 days of purchase
with Morphy Richards. If you do not register the
product with Morphy Richards within 28 days, your product is
guaranteed for 1 year. To validate your 2 year guarantee register
with us online at www.morphyrichards.co.uk
N.B. Each qualifying product needs to be registered with Morphy
Richards individually. Please refer to the one year guarantee for
more information.
YOUR ONE YEAR GUARANTEE
It is important to retain the retailer’s receipt as proof of purchase.
Staple your receipt to this back cover for future reference. Please
quote the following information if the product develops a fault.
These numbers can be found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before leaving
the factory. In the unlikely event of any appliance proving to be
faulty within 28 days of purchase, it should be returned to the
place of purchase for it to be replaced. If the fault develops after 28
days and within 12 months of original purchase, you should
contact the Helpline number quoting Model number and Serial
number on the product, or write to Morphy Richards at the
address shown. You may be asked to return a copy of proof of
purchase. Subject to the exclusions set out below (see Exclusions),
the faulty appliance will then be repaired or replaced and
dispatched usually within 7 working days of receipt. If, for any
reason, this item is replaced during the 1 year guarantee period,
the guarantee on the new item will be calculated from original
purchase date. Therefore it is vital to retain your original till receipt
or invoice to indicate the date of initial purchase. To qualify for the 1
year guarantee, the appliance must have been used according to
the instructions supplied. For example, crumb trays should have
been emptied regularly.
EXCLUSIONS
Morphy Richards shall not be liable to replace or repair the goods
under the terms of the guarantee where:
1 The fault has been caused or is attributable to accidental use,
misuse, negligent use or used contrary to the manufacturer’s
recommendations or where the fault has been caused by power
surges or damage caused in transit.
2 The appliance has been used on a voltage supply other than that
stamped on the products.
3 Repairs have been attempted by persons other than our service staff
(or authorised dealer).
4 The appliance has been used for hire purposes or non domestic use.
5 The appliance is second hand.
6 Morphy Richards are not liable to carry out any type of servicing
work, under the guarantee.
7 Plastic filters for all Morphy Richards kettles and coffee makers are
not covered by the guarantee.
8 Batteries and damage from leakage are not covered by the
guarantee.
9 The filters have not be cleaned and replaced as instructed.
This guarantee does not confer any rights other than those expressly
set out above and does not cover any claims for consequential loss
or damage. This guarantee is offered as an additional benefit and
does not affect your statutory rights as a consumer.
YOUR INTERNATIONAL TWO YEAR GUARANTEE
This appliance is covered by two-year repair or replacement
warranty.
It is important to retain the retailers receipt as proof of purchase.
Staple your receipt to this back cover for future reference.
Please quote the following information if the product develops a
fault. These numbers can be found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before leaving
the factory. In the unlikely event of any appliance proving to be
faulty within 28 days of purchase it should be returned to the place
of purchase for it to be replaced.
If the fault develops after 28 days and within 24 months of original
purchase, you should contact your local distributor quoting Model
number and Serial number on the product, or write to your local
distributor at the addresses shown.
You will be asked to return the product (in secure, adequate
packaging) to the address below along with a copy of proof of
purchase.
Subject to the exclusions set out below (1-9) the faulty appliance
will then be repaired or replaced and dispatched usually within 7
working days of receipt.
If for any reason this item is replaced during the 2-year guarantee
period, the guarantee on the new item will be calculated from
original purchase date. Therefore it is vital to retain your original till
receipt or invoice to indicate the date of initial purchase.
To qualify for the 2-year guarantee the appliance must have been
used according to the manufacturers instructions. For example,
appliances must have been descaled and filters must have been
kept clean as instructed.
The local distributor shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1 The fault has been caused or is attributable to accidental use,
misuse, negligent use or used contrary to the manufacturers
recommendations or where the fault has been caused by power
surges or damage caused in transit.
2 The appliance has been used on a voltage supply other than that
stamped on the products.
3 Repairs have been attempted by persons other than our service staff
(or authorised dealer).
4 Where the appliance has been used for hire purposes or non
domestic use.
5 The appliance is second hand.
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