Morphy Richards Easy Juice 404001, Instruction Book

Page: 10 / 24

10
Trouble Shooting
Problem Possible Reasons Solution
1 The bowl is stuck and does not detach
from the base.
Excessive food in the bowl.
Unknown substance in the bowl. Press the reverse button for 3-5 seconds.
Repeat the process 2-3 times.
Then, push the bowl upwards while turning.
2 The hopper/lid is stuck. Excessive food in the bowl.
Unknown substance in the bowl.
Press reverse the button for 3-5 seconds.
Repeat process 2-3 times.
Then, press down on the top of lid while
turning.
3
The motor is stuck or has stopped.
Excessive food in the bowl.
Safety feature: automatic shutoff.
due to overheating.
Press the reverse button 3-5 seconds.
Repeat the process 2-3 times.
If the motor has stopped, allow it to cool,
before trying again.
Press the reset button (14).
4 Leaking from underneath the bowl. Extraction Seal not plugged in correctly. Be sure to plug in the Extraction
Seal tightly after cleaning.
5 Squeaking noise when juicing. Friction between the auger and bowl or
food. Squeaking sound is perfectly normal. Do not
run the juicer without any food.
7 Water mark or scratch on the auger. Moulding marks during manufacturing
process. These marks and lines on the auger are
perfectly normal.
8 Colour stain on the bowl, micro-mesh
filter, auger or spinning brush.
Natural dye from food. The Slow Juicer is BPA-free and chemical
free on all attachments, therefore natural
dye from food when juicing is perfectly
normal.
To reduce staining, rinse and clean
immediately after each use. Diluted vinegar
or bleach can also be used.
9 Mould in the silicone part of the silicone
brushes from the spinning brush.
Poor cleaning. Be sure to clean thoroughly by detaching
the spinning brush.
Do not forget to plug it back in before
juicing.
10 Micro-mesh filter damage. Frozen foods, large hard seeds or pips,
unknown substance, or excess food Refer to Instruction Manual for correct
usage and juicing tips. Remember not to
over-fill with food or force foods in.
11 Deformation of the attachments. Exposed to heat or abrasive materials. Do not clean any attachments in a
dishwasher or use abrasive cleaners.The
plastics tend to deform when exposed to
high heat.
12 Too much pulp coming out. Excess food in the bowl clogging
up the micro-mesh filter or food not cut into
small pieces. Cut food, especially fibrous foods,into
smaller pieces to avoid the fibres wrapping
around the auger.
Also input food at a slow pace allowing all
the pulp to eject before adding more food.
FP404001MEE Rev1.qxp_Morphy Richards Instruction Book 25/02/2016 16:46 Page 10