Meter Hub Operator’s Manual
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5.0 Troubleshooting
Problem:
A device is connected to a Meter Hub port, but the Status LED for the
port is not ON.
Verify that the connected device is listed in column X of table 1 on
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page 11. A device from column X is required to power the port.
Try a different network cable.
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Make sure the device itself has power.
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Connect the device to a different Meter Hub port.
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Problem:
The Status LED is ON for each connected port but there is no
communication.
Check Port B power. A device must be connected to Port B to
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power the Meter Hub circuits.
Verify that each device has been programmed with a unique ID.
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Try different network cable(s).
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