6
7
CLEANING THE JUG KETTLE
1. Unplug the power plug from the power supply and let it cool down completely before
cleaning.
2. Detach the pot body from the power base and keep the power cord and power plug
away from water.
3. Avoid using sharp objects while cleaning, to prevent from damaging the exterior
finishing.
4. Use a damp cloth to wipe the exterior and power base. Do not use abrasive scouring
pads, detergents or cleansers as they will damage the exterior finishing.
DESCALING THE JUG KETTLE
1. In order to keep the jug kettle in good working condition, periodic descaling of the
kettle’s interior is required.
2. Descaling is required if the jug kettle shuts down automatically during boiling
frequently.
3. You can remove this build-up by using a commercial descaler or by using vinegar and
water in the following manner:
• Fill 0.5 litres water boil and add 30 mL (1 fluid oz.) of white vinegar.
• Boil the mixture and allow to stand for 1 hour. Discard mixture and fill Kettle to the
MAX level with fresh water. Bring water to a boil and discard.
4. For heavy scale build-up, repeat this process.
5. Alternatively, add 0.5 litres of water, then add 25g of lemon juice and boil for 15
minutes. Discard mixture and fill Kettle to the MAX level with fresh water. Bring water
to a boil and discard.
6. For heavy scale build-up, repeat this process.
PROBLEM
POSSIBLE CAUSES
SOLUTION
Too much lime scale inside the pot
Descale the inner pot immediately
Jug kettle shuts down
Dry heating protection activated
Fill water into the kettle to the “MAX”
automatically before it
before water is below the “MIN”
level. Switch on power to boil. Dry heat
has completely boiled
level, shutting off the appliance to
protection will deactivate in about 2
prevent it from malfunction and
minutes and boiling will proceed as
posing short circuit
normal
Power plug not well connected
Check that power plug has been inserted
properly
Water inside jug kettle
Power cord is damaged
Contact the manufacturer or your nearest
does not boil
authorized service centre to inspect/
replace the power cord
Dry heating protection has been
Fill water into the kettle to the “MAX” level.
activated
Switch on power to boil. Dry heat
protection will deactivate in about 2
minutes and boiling will proceed as normal
Boiling water spills over
Too much water inside the jug kettle Do not fill water exceeding the “MAX” level
Boiled water has a
This is normal, especially
Do not fill water exceeding the “MAX”
peculiar odour
when using for the first time
level
Water inside the jug
Water quality is hard, caused by the Periodically descale your jug kettle
kettle is cloudy
presence of calcium carbonate and
magnesium carbonate in the water
REMARKS:
1. Contact the manufacturer or its authorized service agent for faults not listed above.
2. Do not attempt to repair the appliance yourself.
3. Please refer to your warranty card for your authorized service centre details.
TROUBLESHOOTING
CLEANING AND MAINTENANCE
