11
10
TROUBLESHOOTING
NON-FAULT INSTANCES
CARE & CLEANING
Clean the inner cabinet and exterior with a soft cloth
using a neutral cleansing agent & warm water.
WARNING: Do not
use hot water,
corrosive cleaning
agents or organic
agent as these may
damage the
finishing.
•
Regular cleaning and maintenance can prolong the life of the appliance and increase
cooling efficiency.
•
Unplug power cord from the power supply and remove all food contents inside the freezer.
DEFROSTING
Moisture in goods and air will change into frost on the low temperature surface of the
evaporator, or the inner surface of the cabinet. The frost will decrease the cooling
effect. Defrost if frost thickness reaches 5 ~ 7mm.
•
Power off appliance and disconnect power plug from the power supply.
•
Remove all stored food items inside the cabinet.
•
Open the door, and remove the frost by a special defrosting shovel when the frost gets
soft.
•
Open the drain hole on the bottom for frost water to flow through the drain hose.
•
Wipe off excess frost water, connect power plug into the power supply and power on the
appliance.
•
Place food items back into cabinet only when temperature reaches the optimal operating
temperature.
ATTENTION: Do not defrost by using sharp metal edge tools or electrical heating
tools. Doing so may damage the evaporator.
The following are normal occurrences and does not necessarily signify a malfunction.
•
Frost will appear on the door frame and seal when ambient temperature is set too high or
door is rarely opened. Just wipe off the frost water using a clean cloth.
•
The appliance has a sound like water current or water boiling. Refrigerant is flowing
through the refrigerant hose.
•
The compressor and the condenser feel hot during operation.
•
The compressor operates continuously without stopping if there are too many food items
stored inside.
•
Contact your Authorised Service Agent if there is no resolution to the problem.
WARNING: Do not attempt to repair the appliance yourself.
Clean the door seal by using bleach diluted 10 times
with water and wipe again with clean water.
Ensure the following after performing care & cleaning:
– Correct and proper connection between power
plug and power supply socket. - That the power
plug is not
abnormally hot.
– That the power cord
is not damaged in
any manner.
If the appliance is not to be used for a long period -
power off, disconnect from the power supply and store
in a cool, dry place.
PROBLEM
POSSIBLE CAUSES
No cooling
• Check whether there is a power cut.
• Ensure proper connection between the power plug and power supply
socket.
• Check whether the fuse is switched off.
• Check whether the power surge protector is operating properly (if
appliance is connected to a power surge protector)
Appliance not cooling properly
• Thermostat is set correctly.
• Appliance is not exposed to direct sunlight or placed near heat sources.
• There is no dust on the compressor and condenser.
• Cabinet is not overloaded with too many food items.
• Adequate space between stored food items.
• Stored food items are not hot during storage.
Compressor operating continuously without
stopping
• Thermostat may be set on high temperature.
• Cabinet is overloaded with food items.
• Ambient temperature may be too high.
Noisy operation
• Ensure appliance is positioned on a flat and sturdy surface.
• Check whether appliance is placed too close to walls or other objects.
• Ensure appliance is not in contact with another electrical appliance.
