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CARE AND CLEANING
TROUBLESHOOTING
1. Before cleaning, always ensure the appliance is disconnected from the power supply and has
completely cooled down.
2. Wipe the interior and exterior of the appliance with a damp cloth and then dry thoroughly.
3. The appliance will take approximately 60 minutes to sufficiently cool down for safe handling and
cleaning.
4. Wash the mesh basket, baking tray and wire rack in warm soapy water, then rinse and dry
thoroughly.
5. Ensure all parts are clean and dry before placing them back inside the appliance.
WARNING: Do not use metal scouring pads to clean the appliance as pieces may break off the
pad and touch the electrical parts of the appliance, creating risk of electric shocks.
NOTE: Always ensure the appliance is switched off and unplugged from the power supply when
not in use.
NOTE: Do not use harsh or abrasive cleaners to clean the Air Fryer Oven, as this may damage
the appliance's finishing.
WARNING: Never immerse the Air Fryer Oven, cord or plug into water or any liquid when
cleaning.
PROBLEM
SOLUTION
Air Fryer Oven doesn't power ON
• Ensure appliance is correctly connected and switched on
at the power supply.
• The appliance will not operate until cooking time has been
set. To set the timer, rotate the oven timer dial clockwise.
Food not being cooked thoroughly
• The food capacity has been exceeded, remove some food
and cook in another batch. This will cook the food more
evenly and thoroughly.
• Temperature set too low, increase cooking temperature.
Food not cooked unevenly
• Certain foods may need to be shaken midway through the
cooking process.
Baking tray or wire rack won't slide
• Excessive food in the mesh basket, baking tray or wire
back into the housing
rack. Remove some food and try again.
• Baking tray or wire rack has not been aligned correctly,
align the baking tray or wire rack with the grooves located
on the inside of the appliance housing.
White smoke being emitted during
• Greasy and fatty foods will emit fat/oil into the pan of the
cooking
appliance and when heated, may emit a white smoke.
• Try to avoid cooking greasy/fatty foods in the appliance.
•
Note:
white smoke will not affect the cooking process.
Chips not crispy
• Too little oil and too much moisture.
• Ensure to dry chips after rinsing and add more oil to the
chips before cooking.
• The chip pieces may be too large, try cutting chips into
smaller pieces for crispier results.
Please perform these troubleshooting before sending the appliance to the service center.
