WARRANTY
1. According to the requirements outlined in this instruction manual, the warranty is
subject to the following conditions and exclusions.
2. This warranty provides, at no extra cost to you all labor and parts necessary to ensure
your machine is in proper operating condition during the warranty period.
3. We provide the repair or replacement of your MOOSOO appliance if your MOOSOO
appliance is found to be defective due to faulty materials, workmanship function within
1 year of purchase or delivery. ( If any part is no longer available or out of manufacture,
we will replace it with a functional replacement part).
WHAT IS NOT COVERED
1. Under your MOOSOO guarantee, MOOSOO shall not be liable for costs of repair or
replacement of a product incurred as a result of: Accidental damage, faults caused by
negligent use or care, misuse, neglect, careless operation or handling of the MOOSOO
appliance which is not in accordance with this MOOSOO Instruction Manual.
2. Machines purchased from an unauthorized dealer.
3. Use of parts and accessories other than those produced or recommended by MOOSOO.
4. Repairs or alterations carried out by unauthorized parties or agents.
5. Use of the machine other than for normal domestic purpose, e.g. for commercial or
rental purposes.
6. Reduction in battery run time due to battery age or use.
WARRANTY SERVICE
1. If you have a query about your MOOSOO appliance, please contact the MOOSOO
customer service email: [email protected]
2. Please inform us your model name/number, purchase date, order number, machine
problem and your requirement.
3. Your model number can be found on rating plate. For information on your rating plate
see the inside front cover.
4. Please keep your purchase receipt in a safe place to ensure you have this information.
5. Service under this warranty will not extend the available time of warranty.
The 1-year Limited Warranty is valid for products purchased from our
MOOSOO only, starting from the date of the original retail purchased. We
will provide customer service for any defects in quality or materials under
normal, non-commercial use.
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