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Warm tips: If corresponding faults cannot be removed, please contact our after service team.
6. Common
Failure of device
taking off
The device takes off and stops in
1 second.
Failure of front
wheel
The front wheel gets stuck and
doesn
’
t rotate.
Failure of ground
inspection
There is a problem in the ground
inspection.
Low electricity of
battery
Battery power has been extremely
low (but not the critical point of
recharge voltage).
Failure of front
bumper
The impact switches on the left and
right front shells can
’
t be restored.
Failure of main
brush
The main brush wheel is overloaded
or under loaded.
Failure of side
brush
The side-sweeper wheel is overloaded
or under loaded.
There is a problem in the wall
inspection.
Failure of fan
Flash blue light
twice with one
sound
Flash blue light
three times with
one sound
Flash blue light
four times with
one sound
Flash blue light
five times with
one sound
Flash blue light
six times with
one sound
Flash blue light
seven times with
one sound
Flash blue light
eight times with
one sound
Flash blue light
nine times with
one sound
Flash blue light
ten times with
one sound
Flash blue light
eleven times with
one sound
Flash blue light
twelve times with
one sound
Error-flash
indicator
Fault Names
Fault Forms
Solutions
Failure of right
wheel
The left wheel doesn
’
t rotate and is
overloaded.
Please check if there are twisters on
the left wheel of the device.
Please check if there are twisters on
the right wheel of the device.
Please take the device back to the
floor. Don
’
t have it suspended in
the air.
Please check if there are twisters on
the small wheels of the front wheel.
Please check if the sensing window at
the bottom of the device is abnormally
shielded.
Please return the device to the docking
station for charging.
Please check if there are things like
hair or cloth twine the side brush.
Please check if the transparent window
of the wall inspection is shielded or
obstructed by hair and cloth.
Failure of charging
Flash blue light
fourteen times
with one sound
The right wheel doesn
’
t rotate and
is overloaded.