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CUSTOMER SERVICE
The Monoprice Customer Service department is dedicated to ensuring that your ordering,
purchasing, and delivery experience is second to none. If you have any problem with your
order, please give us an opportunity to make it right. You can contact a Monoprice
Customer Service representative through the Live Chat link on our website
www.monoprice.com during normal business hours (Mon-Fri: 5am-7pm PT, Sat-Sun: 9am-
6pm PT) or via email at [email protected]
PACKAGE CONTENTS
Please take an inventory of the package contents to ensure you have all the items listed
below. If anything is missing or damaged, please contact Monoprice Customer Service for a
replacement.
1x SDI to multiformat video converter
1x AC power adapter
1x User's manual
