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23
Before you
call for service
Save time and money! Review the charts on the following pages first and you may not need to
call for service.
Troubleshooting Tips
Wall Oven
Problem
Possible Cause
What To Do
My new oven
doesn't cook
like my old one.
Is something
wrong with the
temperature
settings?
Your new oven has a different cooking
system from your old oven and
therefore may cook differently than
your old oven.
For the first few uses, follow your recipe
times and temperatures carefully. If you still
think your new oven is too hot or too cold,
you can adjust the temperature yourself to
meet your specific cooking preference. See
the Special Features section to adjust the
oven temperature.
NOTE:
This adjustment
affects Bake, Convection Bake 1 Rack and
Convection Bake Multi temperatures; it will
not affect Convection Roast, Broil, or Clean.
Food does not
bake properly
Oven controls improperly set.
See the Cooking Modes section.
Rack position is incorrect or rack is
not level.
See the Cooking Modes section and
Cooking Guide.
Incorrect cookware or cookware of
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See the Cookware section.
Oven temperature needs adjustment.
See the Special Features section.
Ingredient substitution
Substituting ingredients can change the
recipe outcome.
Food does not
broil properly
Ensure door is closed during broiling.
Always broil with the doors closed.
Oven controls improperly set.
Make sure you select the appropriate broil
mode.
Improper rack position being used.
See the Cooking Guide for rack location
suggestions.
Food being cooked in a hot pan.
Make sure cookware is cool
Cookware not suited for broiling.
Use a pan specifically designed for broiling
Aluminum foil used on the broiling pan
and grid has not been fitted properly
and slit as recommended.
If using aluminum foil conform to pan slits.
In some areas the power (voltage)
may be low.
Preheat the broil element for 10 minutes.
Oven
temperature too
hot or too cold
Oven temperature needs adjustment.
See the Special Features section.
Oven does not
work or appears
not to work
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
See the Using the Oven section.
Oven is in Sabbath Mode.
Verify that the oven is not in Sabbath Mode.
See the Special Features section.
“Crackling”
or “popping”
sound
This is the sound of the metal heating
and cooling during both the cooking
and cleaning functions.
This is normal.