Moneris vx810 duet, Operating Manual

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2. Features and Procedures
Note: On some functions, the "Password:" prompt may still appear regardless of your
terminal's configuration.
To change the Manager Password, see Changing the Manager Password .
To configure the use of passwords on your terminal, see Menu and Editing Parameters (Menu
Config Menu) .
IMPORTANT: If the manager password is entered incorrectly five times in a row, the terminal will
lock and be unable to perform transactions. To unlock the terminal, contact the
Moneris Merchant
Service Centre and request a "password reset".
2.3.14 Manual Card Entry Feature
This feature controls the ability to manually enter card numbers for specific credit card types. By default, all
card types that you accept are capable of being manually keyed in on the terminal. It is now possible to
disable
manual credit card entry for some card types, while leaving others enabled. It works in tandem with the
Password Protection on Manual Card Entry feature.
Note: Once a card type has been exempted from manual entry, a user who attempts to
manually key in a card number on the terminal will be prompted SWIPE ONLY.
The external PINpad will not accept any manual entry.
For more information on disabling card types from manual card entry, refer to Disabling Manual Entry on
Credit Cards .
2.3.15 Password Protection on Manual Card Entry Feature
This feature is used during manual credit card entry. Once the card number and expiry date have been typed, the
terminal will prompt for the
manager password before proceeding to complete the transaction. It works in
tandem with the Manual Card Entry Feature . If you allow credit card numbers to be manually keyed into the
terminal, you can password protect that feature to prevent unauthorized keypad entry during a transaction.
IMPORTANT: This feature is only applicable to Credit Card transactions where the card number
is manually entered. It is not applicable to Debit, swiped, tapped or Chip Card transactions.
When password protection on manual card entry is enabled, the transaction flow will proceed in the following
order:
1. Perform the purchase transaction .
2. At the card prompt screen (Swipe, Tap or Insert Card) enter the full PAN card number on the numeric
keypad.
3. Enter the card expiry date. At this point, the terminal prompts for the manager password.
4. Enter the manager password .
5. Enter the CVV number on the back of the card.
6. The terminal will proceed with the online transaction.
If the Manual Entry Password feature is disabled , the transaction flow is slightly different and is described in
the Purchase topic.
To configure the password protection on manual card entry, see Configuring Password Protection on Manual
Entry .
40 Moneris Vx810 Duet Operating Manual