Moneris® Core Terminals Gift Card Program Reference Guide
17
Administrative transactions
Activating/Reloading a gift card
Follow the steps below to activate and load a dollar value on a gift card. You may also reload a card with value if
your Gift Card program has been set up with the card reload functionality.
1.
From the Main menu, tap
Transactions
,
Additional transactions
,
Moneris Gift
, then
Load
.
The “Load – Swipe or enter Gift card” screen appears.
2.
Swipe the gift card you want to activate or reload.
If prompted, enter the card verification code (CVC) from the gift card.
The “Enter Amount” screen appears.
3.
Key in the dollar value you wish to load on the gift card and tap
OK
.
The “Processing your request
”
message appears
.
4.
The terminal begins printing the receipts.
A receipt is always printed for gift card activation/load. The receipt shows the card information, the status of
the activation or load (approved, declined, not completed), and the requested dollar amount
Note:
The customer must pay for the amount shown on the receipt before receiving the gift card.
5.
Give the Cardholder copy of the activation/load receipt to the customer.
6.
At the “Transaction Approved” screen, tap
OK
.
The “Activate next?” screen appears.
7.
Do one of the following:
If the customer wants to activate or re-load another gift card, tap
Yes
.
The “Swipe or enter Gift card” prompt appears. Return to step 2 to activate or re-load another gift card.
If there are no more gift cards to activate or re-load, tap
No
.
The terminal displays the total dollar amount (“Balance due”) loaded on the gift card or cards, along
with the “Pay with?” prompt. Continue at step 8.
8.
Ask the customer how they would like to pay for the balance due:
If the customer wants to pay using a card, such as a debit or credit card, tap
Cards
.
The terminal begins a Purchase transaction. If needed, refer to the
Purchase – debit/credit
procedure in
the
Reference Guide
for your terminal for instructions.
If the customer wants to pay using cash, tap
Cash
.
The terminal begins a cash Purchase transaction.
The activation or reload is completed once the balance due is successfully paid for.
