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[email protected]om www.moixa.com/support/ +44 207 734 1511
Moixa Technology Limited, registered in England and Wales at 150 Aldersgate Street, LONDON, EC1A 4AB.
All correspondence should be addressed to: Moixa Technology Limited, 29 – 31 Saffron Hill, London, EC1N 8FH.
4.1 Overview
Your Moixa Dashboard and App allows you to view your home’s energy data through your personal online
account. Your energy graphs and information will help you understand how much energy your home uses, how
much solar energy you generate and how your Moixa Optimised Battery System is helping you to save money.
4.2 Account Setup
During your Moixa Optimised Battery System installation, an account will be created for you to access the
Moixa Dashboard and app. This account will be assigned to the email address that you provide to your Installer
on the day. You should receive an email from
which will explain the next steps to get signed
up. If you have not heard from Moixa after 3 working days, check your junk email account for an email from
or reach out to your support team.
4.3 Log in to your Moixa Dashboard or app
You can log in to your Moixa Dashboard by going to
mygridshare.com
and our Moixa App is available on
both Apple & Android devices. Search for: Moixa GridShare.
4.4 Firewalls
Your Moixa Optimised Battery System must be connected to the internet for you to receive full functionality,
and you must not interfere with this connection. Below are the minimum recommendations that are required
for correct operation of the Moixa Hub:
•
TCP Port: 8833 MQTTS -> AWS (any IP)
•
TCP Port: 22 -> SSH Jano (any IP)
•
TCP Port:443 -> HTTPS (any)
•
UDP Port:53 -> any IP
The above are subject to change without notice, and we recommend allowing the following in order to
avoid disruption:
•
Inbound rules: any IP - disabled, any port - disabled
•
Outbound rules: any IP - allowed, any port – allowed
4.0 Moixa Dashboard and app
