12
Fault code / malfunction
Solution
Something not working
The appliance works, but the pilot
light is flashing
The temperature in the freezer is
too high
Please contact the nearest service centre.
Check there is power at the socket.
Check there is not a power cut by checking the household lights.
Check the fuse has not blown.
Check the thermostat control knob is turned to the
correct setting relative to ambient conditions.
Check the ambient temperature is within the appliances
operating limits of 10°C to 32°C.
The compressor runs
continuously
Has door just been opened?
If so leave for a few minutes to allow the air pressure to
equalise.
Adjust the thermostat control knob to give correct
temperature control. See page 5.
Check that the door is closed.
Large quantities of food have recently been placed in
the cabinet and/or door is frequently opened.
Check that air ventilation is not obstructed.
IMPORTANT!
Before contacting your local Service Force Centre check the following points.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect
use or installation, a charge will be made even if the appliance is under guarantee.
If after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will
make a charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calls.
IMPORTANT!
When carrying out the suggested corrective
actions the appliance must be switched off.
No power to appliance
The freezer door will not open
Excessive frost and ice has built
up.
Ensure the door is not left open.
Check that nothing is preventing the door from closing. Is the
door gasket intact and clean?
Has advised periodic defrosting been carried out?
Noise
Refer to normal operating sounds.
