background image

©2021 Moen Incorporated

摩恩产品是在高质量标准及生产工艺下制造的,摩恩承诺
为消费者购买的洁具产品提供有期限免费保修及终身维修
服务。
材质为陶瓷的部件免费保修期为5年,非陶瓷材质部件,
如水箱内的水件、冲洗阀、坐便器盖板等免费保修期为3
年。均自消费者购买日(以摩恩产品分销商开具的发票或
收据上载明日期为准)起计。
免费保修范围为产品及产品配件(落水以及溢水等)由于
材质及工艺原因而造成的故障或损坏。免费保修期内,我
们将无偿为您提供修理服务及更换发生故障的产品或产品
配件。摩恩的售后服务责任仅限于对故障产品的修理,而
不延及您因产品故障而发生的其他损失,法律另有规定的
除外。
您需了解:产品外观碰伤、刻划痕迹,以及滥用及不正当
保养所导致的故障或损坏,均不属于免费保修范围。即使
在免费保修期内,属下列(1)-(5)情况之一的,需酌
情收取修理费用:
1.  不能出示相符的保修卡和有效购买凭证情况的,
2.  未按使用说明书告知的使用方法和注意事项造成的故

障,

3.  自行拆卸、维修、改装所造成的故障和损坏,
4.  由于不可抗力等外部原因引起的故障和损坏,
5.  由于运输、搬卸、挤压等造成的损坏。
对于保修期外或不在保修范围内的产品,如需维修,摩恩
将酌情收取上门费、人工费及材料费。
本保修条款仅对原始消费者和酒店行业的购买者有效,并
不适用于本产品在工业,商业,贸易和非酒店行业的使
用。
如对本保修条款内容有任何疑问,请拨打400 630 8866
咨询热线,或向当地分销商咨询。

产品售后保修条款

合 格 证

产品名称

检验员

生产日期

摩恩(上海)厨卫有限公司

MOEN (SHANG HAI)KITCHEN&BATH CO.,LTD

 

No. 399 Fute North RD, China (Shanghai) Pilot Free Trade Zone,

          Shanghai 200131 P.R. China 

中国(上海)自由贸易试验区富特北路399号

邮编:200131

Compliance Certification

Inspector

Product Name

Date of Production

壁挂式坐便器

Wall Hung Toilet

We offer limited warranty and lifetime maintenance 

for Moen products, which are all manufactured with 

high standards of workmanship.

The period of warranty shall start from the date of 

purchase of the product (according to the invoice or 

receipt issued by Moen distributors) and shall cover 

a period of the following: the warranty period for 

ceramic parts is 5 years, non-ceramic parts, such as

water fittings, flush valve, toilet seat, etc. is 3 years.
This warranty is your coverage against material 

and workmanship malfunction or defects in Moen 

products or components (Pipe kit etc.). During the 

warranty period, we offer free maintenance and 

changing of malfunctioned products or product 

components. Moen’s after sales service liability is 

limited to the maintenance of faulty items and does 

not cover your other losses caused by product 

malfunction, except for otherwise stipulated by law.

Cosmetic damages (scratches, dents, etc.) and 

malfunction or defects caused by abuse or improper

maintenance is not covered by this warranty. 

Although the warranty period remains valid, in case 

of the following conditions (1) - (5), the maintenance 

cost (material cost and labor cost) shall still be 

charged as the case may be:

1.  Corresponding warranty card and valid invoice 

cannot be presented;

2.  Faults were caused by the incompliance with 

the instructions and precautions provided in the 

user’s manual;

3.  Damages and faults were caused by self-actuated

dismantling, repair and refit;

4.  Faults and damages were caused by external 

factors such as force majeure;

5.  Damages were caused by transportation, 

unloading and extrusion, etc.

This warranty is valid for the original consumers 

only (including hotel use), and excludes industrial 
and commercial use of the product (except for hotel 

use). This card is only responsible for product 

maintenance rather than any other liabilities. 

In the event that the product requires maintenance 

but exceeds the warranty period, or that the product 

is not covered by this warranty, labor cost and 

material cost shall be charged as the case may be. 

Please call 400-630-8866 or contact local dealer for 

any question.

MOEN LIMITED WARRANTY

Summary of Contents for SW0311

Page 1: ...for future reference Image is for reference only Style varies by model Adjustable Pliers Adjustable Wrench Flathead Screwdriver Phillips Screwdriver Safety Glasses Sealant Thread Seal Tape Tape Measur...

Page 2: ...urself with the required tools materials and installation sequences This will help you avoid costly mistakes Final wall and Ceramic tiles are finished and the suggested water supply and drain are rese...

Page 3: ...pe protruding from the toilet Determine the size of the flush connection pipe and the sewage connection pipe according to the actual situation Rasp a L1 L2 L1 3mm L2 3mm b a If the distance between th...

Page 4: ...he toilet where it contacts the wall to fill in the gaps on the contact surface You must first try flushing to make sure that the function is intact and there is no water leakage before locking Do not...

Page 5: ...the use of cleaners containing chlorine calcium hypochlorite Heat expansion of the toilet may damage the feet of the toilet Moen will not e responsible for any damage because of using cement Please d...

Page 6: ...lose angle valve and unthread nut of the supply hose Close Filter Brush Filter Connecter Pull out the filter from connector Wash the filter Re assembly the filter into fitting connector Connect supply...

Page 7: ...ly line A Adjust tank water level B Unclog trapway clean rim holes C Clear obstruction from soil pipe or vent D Open supply shut off valve A Water level is too low B Trapway or rim holes are obstructe...

Page 8: ...t malfunction except for otherwise stipulated by law Cosmetic damages scratches dents etc and malfunction or defects caused by abuse or improper maintenance is not covered by this warranty Although th...

Reviews: