English
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Check the following before contacting our Service Center in the event of dysfunction. If the problem
continues after taking the proper remedial action, disconnect the power cord plug from the wall
outlet. Transfer the items stored in the cooler to a box or other container. Then contact the dealer
from whom you purchased this unit or our Service Center, and be ready to provide information as
listed in “REQUIRED INFORMATION” below.
CAUTION: To prevent any electrical shock hazards, do not disconnect the power cord plug
from the wall outlet with wet hands.
Unit is not working
-
Is the power cord unplugged?
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Is there a problem with the power source / fuse box?
-
Is the circuit breaker activated?
Unit is not cold
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Is the temperature properly regulated?
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Is the air circulation inside the unit obstructed?
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Is there too much food being stored inside the unit?
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Is the unit door opened too frequently?
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Is the condenser obstructed?
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Is the unit installed in a hot environment?
Food is Frozen
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Is the thermostat set to very cold?
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Is the food / drink stored near the air outlet?
Noise
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Is the freezer put on even surface?
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Is the back of the freezer against the wall?
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Is the cooler put against other objects?
Condensation on the
outer surface of the
freezer:
-
Dew may form on the outer surface of the freezer when the ambient
air is too hot / humid. Condensation occurs during high humidity and
when the water particles in the air come into contact with cold
surface. This is perfectly normal. Simply wipe the surface using dry
cloth.
REQUIRED INFORMATION
1. Nature of malfunction (as accurately as possible).
2. Number / type of product.
3. Serial number.
4.
Customer’s name, address, phone number.
5. Year and date of purchase.
6. Desired date for service visit.
Part 7
:
Problem & Solution
