Fall Button™ Fall Detect Pendant User Guide
8
Important Safety Information
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Test your system once a month.
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The fall detect button does not detect 100% of falls. If you are able, please press your help
button when you need assistance.
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The fall detect button will work approximately 350 feet from the Mobile Device or 600 feet
from the Base Station, depending on the size and construction of your home.
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We recommend you wear your button outside your shirt, as wearing it inside your shirt can
reduce the percentage of falls being detected.
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Wear your fall detect button at all times. You should wear your pendant around your neck and
adjust the lanyard so that it rests at chest level with the emergency button facing forward so
that it is easier for you to press.
Helpful tips to minimize activation While Sleeping:
tip 1
- To prevent your fall detect pendant from accidentally activating while you sleep, please shorten
the length of your lanyard so that the pendant rests at chest level.
tip 2
- Keep your Cellular Base Station or Mobile Device in or close to your bedroom. If your pendant
accidentally activates while you are sleeping, you will be able to hear the operator on the Cellular Base
Station or Mobile Device and can let them know it was a false alarm and you are ok. If your pendant
alerts the call center and you do not answer, help will be contacted.
tip 3
- If your pendant activates frequently when you are sleeping, you may want to wear a regular neck
pendant or wrist button while in bed. Remember to put your fall detect pendant back on when you get
up from bed.
If you have any questions, please call customer support at 1-877-827-6207 and select technical support.