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10.  SYSTEM RESET AND SYSTEM FEEDBACK 

10.1  SYSTEM RESET 

To reset a Mobeye CM2410 two steps are necessary, in following sequence: 
 
1. Delete the Mobeye CM2410 from the Mobeye Internet Portal (if relevant) 
2. Reset the Mobeye GSM fire alarm communicator CM2410 
 

1. To delete the Mobeye CM2410 from the Mobeye Internet Portal 

If  connected  to  the  Mobeye  Internet  Portal,  first  delete  the  device  from  the  Portal. 
The SIM card could be then reused for another Mobeye device, or the same device 
can be connected again.  
 
In  the  device  list,  click  the  name  of  the  device  to  go  to  the  details  screen.  Next 
choose ‘Device’. Click ‘delete’ to delete the device and confirm the option. 
The SIM card will be disconnected from the device and visible on the first screen. 
 

2. To reset the Mobeye CM2410

 

To reset the Mobeye CM2410 to its factory settings: 
 

1. Be sure the GSM module is in program mode. 
2. Send following SMS text message to the telephone number in the unit (without 

CODE)

 

 

SMS command Reset: 

RESET

 

 

3. The  green  LED  blinks  3x  to  indicate  a  successful  command.  In  case  of  an 

incorrect command the LED flashes 5x green.

 

 
After a successful reset, the LED will  blink green to  indicate that the module is not 
configured. The security code is back to factory settings as well. 

Summary of Contents for CM2410

Page 1: ...Mobeye CM2410 GSM fire alarm communicator Accessory for Ei Electronics fire detector SW version 5 n Incl CM2400 ...

Page 2: ......

Page 3: ...10 5 3 SMS on off 10 5 4 Test message 11 6 Mount the GSM module housing and perform a test 12 6 1 Mount the GSM module housing to the ceiling 12 6 2 Connect the EI detector and close the cover 12 6 3 Perform a test 13 6 4 Confirmation of the alarm message 13 7 Programming when using own SIM card 14 7 1 Program mode 14 7 2 Program at least one telephone number 14 7 3 Programming the settings by SMS...

Page 4: ... dry and clean places with a residential function Protect the device from moisture heat and water splashing The guidelines for the battery usage must be regarded Do not expose the device to strong vibrations Do not let it fall from height Do not use in an environment where any inflammable gases vapors or dust are present or could be present Repair of the device may only be carried out by people tr...

Page 5: ...o place in the device You can use the Mobeye SIM card or your own SIM card The Mobeye SIM card provides access to the Mobeye Internet Portal In this management environment the device is given additional functions such as online programming status and history display more options for forwarding messages and it will monitor test messages keep alive In addition the Mobeye SIM is a cost effective M2M ...

Page 6: ...hapter 5 describes how to influence the standard behaviour In the event of an alarm the Mobeye CM2410 will in addition to calling send messages to the Mobeye Internet Portal This is done via data traffic where possible As a fallback text messages are sent to the portal Both methods of communication are included in the flat fee of the SIM card Messages can be forwarded from the portal to contacts s...

Page 7: ...en using your own SIM card a Enter the program mode b Program the settings 5 Mount the GSM module housing to the ceiling 6 Connect the Ei Electronics detector and close the cover 7 Perform a test Steps 1 and 2 are described in sections 3 1 and 3 2 Step 3 is described in chapter 3 step 4 in chapter 7 steps 5 to 7 in chapter 6 3 1 INSERT THE SIM CARD Insert the SIM card into the module Push the blac...

Page 8: ...the batteries If you replace a SIM card first remove the batteries and remove any other external power supply The settings are stored in the device memory The SIM card shall have the normal size and be suitable for 2G It is advised to use an M2M SIM card 3 2 INSERT THE BATTERIES Insert the two batteries CR123 in the module Use the indication for the correct placement If you replace batteries the s...

Page 9: ...te the Mobeye SIM card in the Mobeye Internet Portal choose activate SIM card on the Add Device screen Fill in the SIM card number This is the number written on the plastic SIM card below the barcode You can take the entire number or only the last 8 digits The screen leads you through several pop ups If asked choose the device type search for CM2410 and select the type of contract CM2410 SIM Porta...

Page 10: ...switches off in order to save the batteries It returns to the program mode by re inserting the batteries Using external power the unit is always in program mode 4 4 ACTIVATE THE DEVICE IN THE PORTAL If the LED on the outside flashes once per second you activate the device in the Mobeye Internet Portal by clicking Activate device which is written behind the registered SIM card On the pop up screen ...

Page 11: ...nized status is set to No there are new settings or alarm numbers that still need to be transferred to the device The GSM status shows the network strength at the last communication session If the value is lower than 95dB consider another location for the device Click on the position icon to see the geographical location during the last report Note this is an indication based on cell id The histor...

Page 12: ...be done via the or in the main menu under the blue Contacts tab in the block Alarm calls from device the max 5 alarm numbers that are called directly from the unit are set After saving the alarm numbers must be retrieved by the device i e synchronized See 4 5 for more information about synchronizing Tips Always insert a contact to receive service messages by e mail Allow text messages only after t...

Page 13: ...then used for telephone calls and or text messages from the unit This is not mandatory when using the Mobeye Internet Portal If no telephone numbers have been entered the notifications will only be sent to the portal and forwarded by SMS and or e mail from there Note the unlimited number of contacts who receive SMS e mail may be different from the numbers programmed on TEL1 TEL5 5 2 CALL ON OFF Ev...

Page 14: ... the test message can help the process of remote programming Example if you force a daily test message at 17 30 hrs you can prepare new settings and be sure they are loaded into the device before the evening The interval between the test messages can be set between 0 days no test message and 30 days The default test interval is set to 7 weekly test message When using your own SIM card The Mobeye G...

Page 15: ...THE COVER Remove the back cover from the Ei Electronics detector The GSM communicator will be used as back cover Press the green cabled connector to the pins of the Ei Electronics detector Next to the pins the text 1 2 is written Be sure that the in most situations grey connector in the Ei Electronics detector was removed Hold the EI detector to prevent tension on the wires Bring the Ei Electronic...

Page 16: ...connection in order to send the notification to the contact persons Note make sure the cover is closed so that the fire detector and the GSM module are locked 6 4 CONFIRMATION OF THE ALARM MESSAGE When the system is triggered it will send alarm notifications First the text messages are sent to all programmed contacts followed by a phone call When you pick up the phone you will hear beeps It is pos...

Page 17: ...MS commands After 3 minutes a time out occurs and the GSM module switches off in order to save the batteries It returns to the program mode by re inserting the batteries Using external power the unit is always in program mode 7 2 PROGRAM AT LEAST ONE TELEPHONE NUMBER The Mobeye GSM fire alarm communicator CM2410 is able to send messages up to 5 telephone numbers The first telephone number TEL1 bel...

Page 18: ...icate the successful configuration In case of an incorrect command the red LED flashes 5 times SMS messages have the following content CODE COMMAND OPTION Example 1111 TEL1 44772345678 CODE stands for the security code factory setting is 1111 Do not forget the space character between security code and command The commands are case insensitive Several commands may be combined in one SMS message wit...

Page 19: ...9 1111 Set telephone number for alarm messages TEL1 TEL5 Empty Delete telephone number DEL1 DEL5 Identification text NAME 20 characters Mobeye Call on off CALL ON OFF ON SMS on off SMS ON OFF ON Alarm text input 1 TEXT1 20 characters Fire alarm Actual time TIME hhmm Empty Actual date DATE yyyymmdd Empty Interval test SMS TEST 0 30 days 0 Time test message TESTTIME hhmm Examples Set phone number 1 ...

Page 20: ...udes the status of the input power and batteries SMS command status request STATUS example 1111 STATUS LIST OF SETTINGS The settings can be requested by sending following SMS text message SMS command list basic settings SET example 1111 SET LIST OF PHONE NUMBERS The list of telephone numbers can be requested by sending following SMS text message SMS command list of phone numbers CALL example 1111 ...

Page 21: ...410 GSM module must be of the type Ei605C Ei605TYC Ei603C or Ei603TYC The other detectors in the network can be any detector in the 600 and 650 series 8 2 SEVERAL DETECTORS IN A WIRELESS NETWORK Although the Ei Electronics fire detector is a stand alone unit it is also possible to form a wireless network with several smoke and heat detectors For this purpose each Ei Electronics detector needs to b...

Page 22: ...ogram mode In case the power fails the batteries take over the functioning The module continues operating albeit in the low power mode This means the GSM module switches off and only establishes network connection in case it needs to send out an alarm test message or low battery alert Connect the external power adapter 12VDC to the power input of the connector press on the green pins for connectin...

Page 23: ...list click the name of the device to go to the details screen Next choose Device Click delete to delete the device and confirm the option The SIM card will be disconnected from the device and visible on the first screen 2 To reset the Mobeye CM2410 To reset the Mobeye CM2410 to its factory settings 1 Be sure the GSM module is in program mode 2 Send following SMS text message to the telephone numbe...

Page 24: ...xternal power is restored or the adapter is plugged in a socket batteries do not need to be replaced delayed message If delayed message is added to the SMS text messages the message couldn t be sent earlier due to a SIM card failure or GSM network failure Batteries too low Module shutting down The module has shut down due to low voltage Replace the batteries or connect the power supply to restart ...

Page 25: ...l the network connection is established 2 flashes red every 3 seconds No GSM connection Try the SIM card in any mobile telephone replace SIM card using other telecom provider try the module at another location 3 flashes red every 3 seconds No valid SIM card or wrong PIN Try the SIM card in any mobile telephone remove PIN code check credit replace SIM card Blinking 3 times green Successful programm...

Page 26: ... μA stand by max ca 500 mA Power consumption 12V ca 50 mA stand by max ca 500 mA Ambient temperature 0 C until 40 C This manual is published by Mobeye All rights the translation included are reserved Any reproduction either photocopy microfilm or saved in an automated data dictionary only after written approval of the Publisher Reprinting even in summary is prohibited This user manual meets the te...

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