MiX Telematics LTE External Modem Quick Start Manual Download Page 9

 

V1.2 

 

9 | 

P a g e

 

 

 

 

 
 

connected to the FM. The 

antenna that comes with the 

kit must plug into the external 

modem 

 
 
 

10 

Testing procedure 

Testing of the install will require the installer to have access to a Power down plug and a 
Communication/GSM Diagnostics plug for the FM 3xxx. These are the same tools used for standard FM 
diagnostics and they can be programmed using the Dealer Utility application. See Appendix A  

 

Note: 

The FM needs the internal SIM and modem to be operational during this process. Make sure it is still 

operational and remains installed during the test.  

 
 

Step

 

Action 

Result 

 

1.   

The detection of an externally 

connected LTE modem will occur 

automatically over time. To force the 

process to kick-off immediately after 

the modem is connected, insert a 

Power down Plug into the code plug 

socket of the FM 3xxx to force the 

unit to restart and check for a 

modem.

 

d. 

The FM 3xxx device will reboot. As it starts up it 
will determine if an operational external modem is 
attached on S3.

   

2.   

Insert the standard 

Communication/GSM Diagnostics 

Plug into the code plug socket of the 

FM.  

The LED on the code plug socket will stay on while 

the plug is inserted and the unit is in LTE mode. 

 

3.   

Confirmation of LTE mode being 

actively used by the FM 3xxx is 

required. 

 

Confirm that LTE communications is 

active. 

 

 

LTE Communication active - The buzzer will give 5 

short widely spaced beeps when LTE mode is 

detected.  

( .    .    .    .    . ) 

OR 

3G/GPRS communication from internal modem 

– 

The buzzer will give 3 shortly widely spaced beeps 

when communicating using its internal modem.  

(.    .    . ) 

 

4.   

Allow time for the device to transition 

from internal to external modem. 

It may take a few minutes for LTE 

communication to be established 

The communication beeps will occur when the plug 

is first inserted or whenever communications 

changes from internal modem to external modem.  

 

Summary of Contents for LTE External Modem

Page 1: ...MiX LTE External Modem for FM 3xxx installs Quick Start Guide...

Page 2: ...1 Firmware upgrade 4 7 2 Config update 4 7 3 Confirm existing SIM details 5 7 4 Ensure modem has an Activated LTE SIM 5 8 Installing hardware 6 8 1 Hardware and Kit Part Numbers 7 8 2 Mounting Conside...

Page 3: ...are in the vehicle This document describes the installation requirements of the MiX LTE External modem being fitted to an FM 3xxx OBC 2 Process Overview For a successful transition from internal to ex...

Page 4: ...fications shall be made to the equipment without the manufacturer s permission as this may void the user s authority to operate the equipment This equipment complies with FCC radiation exposure limits...

Page 5: ...Note The FM 3xxx will report SIM information like the IMSI number which is typically used to link the asset to a contract with the cellular provider Once the new LTE modem is installed and operational...

Page 6: ...Testing steps shown below can be performed by plugging the modem into a test FM 3xxx device and confirming operation before the Modem kit is supplied for the install 8 Installing hardware One MiX LTE...

Page 7: ...Antenna for External Modem 8 2 Mounting Considerations 8 2 1 LTE Modem Select a location close to where the FM 3xxx is installed to mount the LTE modem hardware Secure the hardware to the vehicle usin...

Page 8: ...s the 10 pin connector into the modem This is incorrect and will not allow the install to proceed 2 A0011MT If there is anything connected to the 10 pin serial connector on the FM 3xxx disconnect it a...

Page 9: ...3xxx to force the unit to restart and check for a modem d The FM 3xxx device will reboot As it starts up it will determine if an operational external modem is attached on S3 2 Insert the standard Comm...

Page 10: ...rm normal operation of the LTE modem Modem is sending data When an active message is sent the unit will give 5 quick short beeps 9 Confirm the modem is not continuously in an error state where it is u...

Page 11: ...t will be used after the LTE External modem has been attached to force the FM to check for the additional modem 12 2Creating a Communication diagnostics plug Using the Dealer Utility and a standard bl...

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