MiX Telematics LTE External Modem Quick Start Manual Download Page 10

 

V1.2 

 

10 | 

P a g e

 

 

 

 

 
 

and the LTE beep pattern to be 

heard    

5.   

Confirm the SIM is able to facilitate 

an active connection to the network 

When a link becomes active the buzzer will give 2 

quick short beeps.  

( . . ) 

 

6.   

Confirm normal operation of the LTE 

modem  

Modem is idle with no incoming data 

When the OBC successfully queries the modem for 

data, but there is no incoming data, the buzzer will 

give 1 medium beeps.  

( - ) 

This usually occurs around once a second (but 

could be longer for a very slow config). 

 

7.   

Confirm normal operation of the LTE 

modem  

Modem is receiving data 

When data is received, the buzzer will give 2 

medium beeps.  

( -  - ) 

This usually occurs once a second (but could be 

longer for a very slow config). 

 

8.   

Confirm normal operation of the LTE 

modem  

Modem is sending data 

When an active message is sent, the unit will give 

5 quick short beeps.  

( . . . . . ) 

 

9.   

Confirm the modem is not 

continuously in an error state where 

it is unable to send or receive data 

Occasionally the modem will report an error. This 

will be indicated by a long beep.  

( ___ ) 

If this occurs continuously the modem is not 

working as it should and the install cannot be 

completed. 

 

 

11 

Post install administration 

Once the install is confirmed the FM 3xxx OBC will use the external LTE modem for all its communication 
going forward. The firmware does not implement any fallback to 2G/3G by switching back to the internal 
modem if the OBC it is out of LTE coverage. There is therefore no point in keeping the original internal SIM 
active. The original SIM can be deactivated using the details captured for the asset prior to installing the LTE 
External modem.  
 

Summary of Contents for LTE External Modem

Page 1: ...MiX LTE External Modem for FM 3xxx installs Quick Start Guide...

Page 2: ...1 Firmware upgrade 4 7 2 Config update 4 7 3 Confirm existing SIM details 5 7 4 Ensure modem has an Activated LTE SIM 5 8 Installing hardware 6 8 1 Hardware and Kit Part Numbers 7 8 2 Mounting Conside...

Page 3: ...are in the vehicle This document describes the installation requirements of the MiX LTE External modem being fitted to an FM 3xxx OBC 2 Process Overview For a successful transition from internal to ex...

Page 4: ...fications shall be made to the equipment without the manufacturer s permission as this may void the user s authority to operate the equipment This equipment complies with FCC radiation exposure limits...

Page 5: ...Note The FM 3xxx will report SIM information like the IMSI number which is typically used to link the asset to a contract with the cellular provider Once the new LTE modem is installed and operational...

Page 6: ...Testing steps shown below can be performed by plugging the modem into a test FM 3xxx device and confirming operation before the Modem kit is supplied for the install 8 Installing hardware One MiX LTE...

Page 7: ...Antenna for External Modem 8 2 Mounting Considerations 8 2 1 LTE Modem Select a location close to where the FM 3xxx is installed to mount the LTE modem hardware Secure the hardware to the vehicle usin...

Page 8: ...s the 10 pin connector into the modem This is incorrect and will not allow the install to proceed 2 A0011MT If there is anything connected to the 10 pin serial connector on the FM 3xxx disconnect it a...

Page 9: ...3xxx to force the unit to restart and check for a modem d The FM 3xxx device will reboot As it starts up it will determine if an operational external modem is attached on S3 2 Insert the standard Comm...

Page 10: ...rm normal operation of the LTE modem Modem is sending data When an active message is sent the unit will give 5 quick short beeps 9 Confirm the modem is not continuously in an error state where it is u...

Page 11: ...t will be used after the LTE External modem has been attached to force the FM to check for the additional modem 12 2Creating a Communication diagnostics plug Using the Dealer Utility and a standard bl...

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